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Nick Mehta

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How Gainsight Hit $100M ARR and 1,000 Customers Before Partnering with Vista Equity at a $1.1B Valuation (Interview with CEO Nick Mehta)

Nick Mehta (CEO of Gainsight) spoke to Nathan Latka on August 18, 2021.

Gainsight figures from the interview

ARR (2020)
$100M
Customers (2021)
1,000
Team Size (2021)
900
Valuation (2020)
$1.1B
“The number one valuation driver in SaaS is net retention. And we want to be the company to help businesses improve net retention.”
“We found a great company that hadn't really launched yet called Apptrinsic. We bought them integrated into our suite. And what we're seeing from our clients is they don't want a disconnected experience between what the CSM is telling the customer, what the salesperson telling the customer and what's happening in the product.”
“Yeah, we're close to, I think about thousand customers now, a little bit more than that, but the ASP has gone up a lot too. Sort of, as you know, Nathan, one of the things that happens when you have multiple products is you actually can drive a lot more spend from your clients as well.”

Read the interview →Watch the recording →

Companies

Gainsight

San Francisco, United States · Founded 2009

Revenue
$200M
Funding
$170.9M
Team size
1.2K
Customers
1K

Company profile →CEO interview →

LiveOffice

Miami, United States · Founded 1998

Revenue
$1.8M
Team size
25

Company profile →

Also at Gainsight