PV Kannan
- Co-Founder and CEO at [24]7.ai
GetLatka interview
How [24]7.ai Reached $300M in Revenue with Over 150 Customers (Interview with PV Kannan)
PV Kannan (Co-Founder and CEO of [24]7.ai) spoke to Nathan Latka.
[24]7.ai figures from the interview
- Total Revenue (2019)
- $300M
- Customers (2019)
- Over 150
- Net Revenue Retention (2019)
- 100%
- CAC Payback (2019)
- 12 months
“What we do is essentially use artificial intelligence to automate customer service interactions, right? So the conversations you have with brands, today's on demand customer wants resolution right away. They don't want to wait. They don't have patience and artificial intelligence helps in kind of taking, doing the heavy lifting.”
“The first round of funding was done by the two founders. That's me and co founder Nags. And then we did one round of funding with Sequoia in 2003. So Mike Moritz is on our board.”
“We raised over 20,000,000 total.”
Bio
PV kannan is the Co-founder and Chief Executive Officer of [24]7.ai, and has been leading the revolution to make customer service easy and enjoyable for consumers.