Latka logo
[24]7.ai logo

[24]7.airevenue & funding

Contact Center Software2001 Logic Dr, 200, San Jose, CaliforniaFounded 2000CEO PV Kannan

[24]7.ai is an artificial intelligence company that automates customer service interactions for large enterprise brands.

247.aiLinkedInUpdated Oct 14, 2026
Annual revenue
$300M
2019 · PV Kannan on camera
Latka Top
#13
of 1,368 interviewed companies
Total raised
$22M
1 round
Employees
11.4K
May 2026EST.
Customers
150

[24]7.ai revenue

PV Kannan said on camera that [24]7.ai's annual revenue was $300M (2019; total company revenue, about two thirds SaaS). [24]7.ai is #13 on the Latka Top, level with four others. The Latka Top ranks the 1,368 companies Nathan Latka has interviewed by revenue.

$0
$100M
$200M
$300M
$190M
–
$200M
–
$250M
–
$300M
201120122013201420152016–182019
ReportedOne figure per year; a reported figure wins over an estimate
All 6 revenue readings, with sources
As ofRevenueSource
Nov 2003$30MCNN Money
Dec 2009$100MYourStory
Dec 2011$190MWSJ
Dec 2013$200M–
Jul 2015$250M–
2019$300MPV Kannan on cameraWatch at 3:42total company revenue, about two thirds SaaS

– source not recorded

[24]7.ai funding rounds & investors

[24]7.ai has raised $22M in one round, in July 2003.

DateRoundRaised
Jul 2003Venture$22M
Total raised$22M

Interviews with PV Kannan

Nathan Latka has interviewed [24]7.ai once, speaking with PV Kannan. Each figure links to the second it was said.

Watch: How [24]7.ai Reached $300M in Revenue with Over 150 Customers (Interview with PV Kannan)

PV Kannan, Co-Founder and CEO

How [24]7.ai Reached $300M in Revenue with Over 150 Customers (Interview with PV Kannan)

Read the interviewWatch

[24]7.ai competitors

[24]7.ai competes most directly with Talkdesk.

CompanyRevenueFundingEmployeesCustomersFounded
Talkdesk$420.1M$508.5M1,3501.2K2011
[24]7.ai$300M$22M11.4K1502000

#4 of 468 Contact Center Software companies by revenue · category median $3.5M · See the ranking

[24]7.ai CEO, founders & employees

Shanmugam Nagarajan founded [24]7.ai in 2000. PV Kannan is CEO. [24]7.ai has 11.4K employees (May 2026, Tracxn estimate).

Also at [24]7.aiSudhakar Pradhan

Work emails for 3 people at [24]7.aiVerified addresses, available to GetLatka members.
Sign up to view
0
5,000
10K
6,248
–
9,581
–
11.4K
20192020–2220232024–252026
ReportedEstimateOne figure per year; a reported figure wins over an estimate
All 4 headcount readings, with sources
As ofEmployeesSource
May 202611.4KEST.Tracxn estimate
Dec 20239,581Latka Top 250 List
Nov 20239,581LinkedIn
Jul 20196,248–

[24]7.ai FAQ

What is [24]7.ai's revenue?

[24]7.ai's annual revenue was $300M in 2019 (total company revenue, about two thirds SaaS), as PV Kannan said on camera.

How much funding has [24]7.ai raised?

[24]7.ai has raised $22M in one funding round, in July 2003.

How many employees does [24]7.ai have?

Tracxn estimates [24]7.ai's headcount at about 11.4K (May 2026).

Who is the CEO of [24]7.ai?

PV Kannan is the CEO of [24]7.ai. Nathan Latka interviewed PV Kannan.

Who founded [24]7.ai?

Shanmugam Nagarajan founded [24]7.ai in 2000.

Browse Contact Center Software

How this page is sourced

8 said on camera · 5 from public sources · 1 estimate. Founder figures link to the second they were said; public figures name their source; estimates are marked EST. and say whose they are. Not financial advice. The Latka Top ranks the private, operating companies Nathan Latka has interviewed by the latest revenue figure on each profile, reported or estimated; equal figures share a rank.

Updated Oct 14, 2026Data disclaimerReport a correctionClaim this profile