247 ai logo
Founded 2000

247 ai

2019 Revenue

$306.0M

YOY

2.00%

Funding

$22.0M

Overview

About 247 ai

[24]7.ai is redefining the way companies interact with consumers. We help businesses attract and retain customers, and make it possible to create a personalized, predictive and effortless customer experience.

Monthly Revenue

$25.5M

+ $500.0K (2.00%)
Total Expenses

$23.0M

=
Net Income

$2.5M

Ebidta Margin

9.80%

+
YOY Growth

2.00%

=
Rule of 40

12


How did Latka collect this data?

Podcast Youtube video

Latka collected this data by interviewing 247 ai CEO PV Kannan on 12/01/2020

Watch the podcast


Headquarters

2001 Logic Drive San JoseCaliforniaUnited States
Website

247.ai

247 ai Revenue vs Funding

$Funding$Revenue

Revenue

In 2019, 247 ai revenue run rate hit $306.0M in revenue.

233.00%▲100.00%▲25.00%▲20.00%▲2.00%▲$30.0M$100.0M$200.0M$250.0M$300.0M$306.0M

Funding History

247 ai has raised a total of $22.0M.

Why are so many SaaS founders taking money from Founderpath.com instead of VC's?
Funding DateRoundTotalValuation
07/24/2003$22.0M

Customers

247 ai has 150 customers.

Lifetime Months

120

×
Monthly ARPU

$170.0K

=
Lifetime Dollars

$20.4M


Acquisition Cost

$2.0M

Average Annual Price

$2.0M

$0$2.0M12 month payback period024681012

Churn

247 ai has an annual churn rate of 10.00%

Churn vs Expansion

-100-500%50100
Gross Annual Dollar Churn

-10.00%

Annual Dollar Expansion

10.00%

Net Revenue Retention

100.00%

Team

Employees

247 ai has 16,000 employees. They have 9 sales reps that carry a quota, an engineering team of 26 and a marketing team of 2.

2003201020132016201820192020180.00%▲43.00%▲40.00%▲14.00%▲-95.00%▼-56.00%▼
DistributionQty

Total Team Size

16000

Engineers

26 (0%)

Sales

9 (0%)

Marketing

2 (0%)

CEO/Founder

PV Kannan

PV kannan is the Co-founder and Chief Executive Officer of [24]7.ai, and has been leading the revolution to make customer service easy and enjoyable for consumers.


CEO Q&A

What's your age?

52

Favorite online tool?

Slack

Favorite book?

Innovators Dilemma

Favorite CEO?

Jeff Bezos

Advice for 20 year old self

Have courage dont delay!


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Frequently Asked Questions about 247 ai

When was 247 ai founded?

247 ai was founded in 2000.


Who is the CEO of 247 ai?

The CEO of 247 ai is PV Kannan


How many employees does 247 ai have?

247 ai has 16,000 employees.

How much revenue does 247 ai generate?

247 ai generates $306.0M in revenue.


How much funding does 247 ai have?

247 ai has raised $22.0M.


Where is 247 ai headquarters?

247 ai is headquartered at 2001 Logic Drive San JoseCaliforniaUnited States

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