Ric Kosiba
- Chief Data Scientist at Sharpen
Bio
Pioneer in the development and application of advanced mathematical modeling systems complex simulation what-if software mathematical optimization forecasting technologies and artificial intelligencemachine learning systems and their use by non-technical customers. Diverse background born of a start-up. Includes developing company strategy and managing sales software development professional services support and marketing teams. Founder of a boot-strapped company Bay Bridge Decision Technologies which was an innovator in the contact center industry. Bay Bridge sold its planning software to much of the Fortune 500 was profitable and was acquired by Interactive Intelligence in 2012. Well known in the contact center industry with a regular column in the Society for Workforce Management Professionals quarterly publication is a frequent industry conference speaker and conducts numerous contact center and math modeling educational webinars. Expert and innovator in operations modeling with six patents. Proud father of four and football coach for the Crofton Cardinals middle school football club.