Suzanne Lauritzen
- CEO and Co-Founder at Raffle
GetLatka interview
How Raffle Grew 305% to Pass a $1M Run Rate with 50 Enterprise Customers (Interview with CEO Suzanne Lauritzen)
Suzanne Lauritzen (CEO and Co-Founder of Raffle) spoke to Nathan Latka on January 12, 2022.
Raffle figures from the interview
- Revenue Run Rate (Jan 2022)
- $1,000,000
- Customers (2022)
- 50
- Avg Contract Value (2022)
- $25,000
- ARR Growth (2022)
- 305%
- Team Size (2022)
- 20
“Yeah, it's intentional. I think we'll probably even go further down because we are targeting also the medium segment today and not only the enterprise market. So that's intentional.”
“No. The contract value today is about €25,000. No. Sorry. Dollars. Dollars. $25,000.”
“Oh, yeah. We have passed a million.”
Bio
In 2018 I joined forces with Professor Ole Winther from DTU and founded raffle.ai. raffle deploys intelligent search tools for Customer Service, that gives instant, correct answers to your customers and employees, while picking up great insights on customer needs and employee satisfaction. raffle reduces calls, live chats and emails by 24% and unlocks a constant re-learning circle. At the same time employees save 80% of their internal search time and get up to speed with new knowledge quickly. raffle.ai has raised €3,5 mill within the first 24 months (by August 1, 2020) and aims for a Series A round late 2021.