Suzanne Lauritzen

BIO

In 2018 I joined forces with Professor Ole Winther from DTU and founded raffle.ai. raffle deploys intelligent search tools for Customer Service, that gives instant, correct answers to your customers and employees, while picking up great insights on customer needs and employee satisfaction. raffle reduces calls, live chats and emails by 24% and unlocks a constant re-learning circle. At the same time employees save 80% of their internal search time and get up to speed with new knowledge quickly. raffle.ai has raised €3,5 mill within the first 24 months (by August 1, 2020) and aims for a Series A round late 2021.