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Ziv Fass

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How Package.ai Reached Over $1M ARR with Zero Churn Serving Furniture and Appliance Retailers (Interview with Co-Founder Ziv Fass)

Ziv Fass (Co-Founder and CEO of package.ai) spoke to Nathan Latka on November 4, 2021.

package.ai figures from the interview

ARR (2021)
Over $1M
YoY Growth (2021)
100%
Avg Contract Value (2021)
$60,000
Total Funding Raised
$3,000,000
Team Size (2021)
10
“PackageAI is basically a combination of delivery management software and conversational AI platform that basically transforms the last mile or delivery experience into a very customer centric experience. And basically, what happens is through our delivery management platform, we give the consumers a real voice in the delivery process and then in turn basically produces engagement that turns into glowing reviews and repeat sales for our customers who are the retailers typically.”
“So the sweet spot is about $60,000 a year. So, that's kind of what we think of as a medium sized customer. We have some smaller ones and we have a few larger ones. And generally, as many other SaaS companies, we're kind of trending up in the account values.”
“So we have seven people in Israel and three in The US today.”

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Bio

15 years of experience envisioning and building customer-centric communication software. Leading Package.AI to become LOVED by customers. Wharton MBA, Ex-Microsoft/Skype (Seattle, Silicon Valley)

Company

package.ai

Tel Aviv, Israel · Founded 2016

Revenue
$3.4M
Funding
$8M
Team size
24
Customers
24

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