Top Bilingual Global Alternatives, Competitors & Similar Software

Call & Contact Center Software

Ziwo.io is a cloud-based contact center platform that offers a range of features for businesses to improve their customer service and communication. It provides tools for call routing, interactive voice response (IVR), call recording, analytics, and more. Ziwo.io aims to help businesses streamline their contact center operations and deliver exceptional customer experiences.

Call & Contact Center Software

Engagely.ai is a leading No code total CX Platform with out-of-the-box CX automation solutions that helps enterprises automate customer support and engagement & thereby creates exceptional customer experiences. With ready-to-use industry specific pre-built AI models, zero-code environment, intelligent analytics and more, Engagely transforms the future of business communication. The platform is a plethora of modern edge business solutions that includes Contact center cloud, Live chat software, AI Agent assist and Automation Cloud which is a comprehensive suite of AI-powered Intelligent Virtual Assistants (IVAs) which automates support and CX workflows to drive personalized, results-oriented conversations across Chat, Voice, and Email. Engagely's transformative Contact Center Cloud automates end to end support and CX workflows with unified customer and agent experience with minimal deployment time and reduced costs. On top of that, upgrading with Engagely Voice Bot can help deliver real-time, human-like conversations in multiple global languages, wide range of dialects, speaking styles and emotions while providing instant, accurate & personalised responses with automated AI powered intelligent speech recognition and response technology. AI Agent Assist is an another great ad-on to the contact center cloud solution which gives an AI edge to agents with intelligent recommendations in every interaction to help solve complex customer issues faster while improving agent efficiency. The Omnichannel platform with its unique action-intent engine can understand customer intents to drive exceptional engagements across 35+ modern enterprise channels and 120 global languages. Engagely.ai has implemented over 100 enterprise-grade bots for renowned organizations across India, Australia, Canada, Mexico, Myanmar, Peru, Philippines, Singapore, South Africa, Thailand, UAE and US.

Call & Contact Center Software

Developer of omnichannel cloud based contact center platform built to support calls, SMS, CRM integration and social messengers. The company's end to end cloud engagement platform helps businesses track their calls, offer two-way business texting to their prospects and route and distribute their calls to minimize customer wait time, enabling enterprises sales and support teams to built customer relationship and increase sales. Profitable!

Call & Contact Center Software

Company that simplifies finding internet, voice, security and other telecommunication services for businesses to monetize leads and referrals

Call & Contact Center Software

Introducing KrispCall, the AI-powered phone app designed for modern businesses and tailored for high-growth startups and forward-thinking enterprises. KrispCall unlocks a suite of advanced features to streamline your operations and drive growth: ☑️ Acquire toll-free, local, mobile, and national phone numbers across 100+ countries. ☑️ Make calls or send texts instantly, with access to call recordings for monitoring and playback. ☑️ Seamlessly integrate with 100+ popular CRMs and business tools for maximum efficiency. ☑️ Set up a cloud-based multi-location call center for smooth sales and support operations. ☑️ Scale your business and engage with customers globally, all without the need for costly physical infrastructure. KrispCall simplifies global connectivity by delivering enterprise-grade capabilities through a single, user-friendly platform. Whether you're a startup venturing into new markets or a decentralized team aiming to unify your systems, KrispCall is the ideal solution. Get international virtual phone numbers and connect with your global audience remotely—all from a single app. Join thousands of businesses transforming their phone systems with KrispCall. Start your journey today!

Call & Contact Center Software

Developer of a cloud based call center software designed to improve cloud and hybrid contact center communication. The company's call center software offers an all in one multi-channel platform that optimizes customer service management by automating user activities, routine customer inquiries and provides consolidated reporting and business analytics, enabling enterprises to better handle customer inquiries and improve customer service management.

Call & Contact Center Software

Runo delivers the functionalities of a full-function Customer Relationship Management suite, all built into a mobile app. With features such as call management, contact management, calendar and appointment management, services and revenue management, and alerts for customer life events. The app is conveniently divided into Operator and Subscriber modules, where Operators have access to the features of day-to-day customer management, while the subscriber module contains more advanced analytics and administrative features that help business owners manage their operations. The features can be customized as per the industry sector and the specific services offered by each business. Tailor-made to suite the individual business, Runo puts all the information about your business, at your fingertips.

Call & Contact Center Software

Natterbox is an AI-powered contact center solution that's natively integrated to Salesforce. We help global organizations to personalize their conversation journeys for improved customer experience and boost productivity for their sales and service teams. Natterbox enables you to create and manage your entire business phone system and contact center globally, inside the world’s #1 CRM. With key CTI and contact center features including IVR, ACD, click-to-dial, call recording, call routing, mobile, auto-logging, speech analytics and dialer.

Call & Contact Center Software

Paricus is a Business Process Outsourcing (BPO) firm, providing contact/call center solutions, back-office process management, compliance services, and general project support to third-party companies.

Call & Contact Center Software

Lightico empowers businesses to accelerate customer journeys. With Lightico's Digital Completion Cloud™, companies leverage no-code workflows to collect customer eSignatures, documents, and payments, and authenticate ID in real time — straight from the customer’s smartphone. As a result, businesses enjoy faster and shorter sales and servicing cycles, boost NPS, and significantly improve their completion rates. In today’s experience-driven economy, customers expect intuitive and instant business interactions. However, businesses are ill-equipped to deliver such experiences to customers on their cell phones while speaking with them on the phone. The result is frustrated customers, lost sales, higher operational costs, and damaged NPS scores. Lightico's next generation platform for digital customer interactions empowers businesses to collect forms, documents, e-signatures, photos, consent to disclosures and to verify ID instantly, even while they have customers on the phone. By simplifying customer interactions in the last mile of the customer journey, businesses make it easier for their customers to be their customers, earning their trust and loyalty, translating to higher profits.

Call & Contact Center Software

Enterprise Software as a Sevice company helping businesses automate contact centers using AI and robotic process automation.

Call & Contact Center Software

Provider of an omnichannel visitation platform designed to offer full view of the constituents via a fully-managed SaaS offering. The company's omnichannel visitation platform offers comprehensive customer engagement through front desk, Web, mobile, group sales, reseller, call center, membership, education and retail sales channels, enabling users to integrate seamlessly with third-party applications, including CRM services such as salesforce, raiser's edge and microsoft dynamics, general ledgers and parking systems.

Call & Contact Center Software

Cytracom is Connecting the Modern Workforce by empowering small and medium-sized businesses (SMBs) with powerful yet intuitive cloud-based communication solutions.

Call & Contact Center Software

At Acefone, we make interactions simple, powerful, and customer focused. Our cloud-based omnichannel platform offers powerful products like the Interactions Hub, Contact Center Studio, API Connect, and Campaigns—designed to help you deliver exceptional experiences at every touchpoint of the customer journey. Trusted by 5000+ global businesses, we bring you seamless communication with industry-leading integrations. Our ISO 27001 and CERT-IN certifications vouch for our top-notch security and a 99.95% uptime guarantee. Acefone's user-friendly, insight-driven business phone system offers multiple rich features. For calling, you get VoIP functionality, multi-level IVR, smart auto-dialers, Call Line Identification (CLI) routes across providers, and more. Our platform also supports HD video conferencing for seamless face to face interaction. For text-based conversations, you can leverage WhatsApp and SMS, with pre-built text templates—all from a single, intuitive platform.

Call & Contact Center Software

VoIP Office, a leading provider of Cloud based communications, makes it affordable and easy to connect to anyone, anywhere in the world. Our communications solutions meet the needs of any type of business in any industry, from home offices to large enterprises. VOIP OFFICE is a new-generation cloud based communications provider that offers all the features of your traditional PBX along with the latest functionality enabled by the use of VoIP technology.

Call & Contact Center Software

Provider of cloud based platform designed to offer virtual phone system. The company's cloud based platform allows to start calling just 2 minutes from existing mobile or home/office phone, adds new teammates instantly and free of charge, Keeps private numbers private for both outgoing and incoming phone calls, enabling businesses both big and small to simplify and improve their customer service.

Call & Contact Center Software

Intelligent Agent Desktop from SingleComm provides call center agents with dynamic scripting and integrated telephony and interaction reporting

Call & Contact Center Software

Close is a modern CRM for startups and small businesses with built-in sales communication tools.

Call & Contact Center Software

Close.io is the inside sales CRM of choice for startups and SMBs. Make more calls, send more emails and close more deals starting today.

Call & Contact Center Software

M800 is a leading global CPaaS provider that provides a cloud based application layer that runs through a globally distributed network infrastructure, allowing businesses to quickly and easily integrate carrier-grade quality of calling, texting, and other real-time communication functions. M800 is a one-stop communication solutions provider, equipped with strict service quality and guaranteed SLA. Businesses that partner with M800 has cost saving and fast time-to-market. Businesses save on development time and resources as they do not have to build any physical network infrastructure to deploy high-quality communication solutions at high speed. M800 solutions are also hassle-free, allowing businesses to get continuous updates and upgrades for all OS versions and multiple devices. M800 portfolio of solutions includes the OTT White-Label Communication Suite, SDK communication suite and the integrated customer success solution, maaiiConnect.