1. Helpscout
United States · Sales Engagement Software
Help Scout is a global remote company which is a provider of help desk software and is headquartered in Boston, Massachusetts.
- Revenue
- $24M
- Funding
- $13M
- Customers
- 9K
- Team size
- 224
Chatdesk Alternatives & Competitors
The closest alternatives to Chatdesk are Helpscout, Intercom and Zoho. Chatdesk generates $14M in revenue with 197 employees. Every one of the 20 alternatives below is compared with Chatdesk on revenue, funding, customers, team size and founding year.
Chatdesk at a glance
- Revenue
- $14M
- Valuation
- $84.2M
- Funding
- $9M
- Team size
- 197
- Founded
- 2016
Chatdesk vs its top alternatives
Chatdesk is pinned as the first column so every figure is read against it. Blank cells are figures we have not verified, never zeros.
| Company |  ChatdeskThis company | Helpscout |  Intercom |  Zoho |  Jacada |  Lightico |  CommVersion | CommVersion |  Paricus |  Modea |
|---|---|---|---|---|---|---|---|---|---|---|
| Revenue | $14M | $24M | $400M | $1.5B | $14M | $14.1M | $14.1M | $14.1M | $14.1M | $14.1M |
| Valuation | $84.2M | Not disclosed | Not disclosed | Not disclosed | Not disclosed | Not disclosed | Not disclosed | Not disclosed | Not disclosed | Not disclosed |
| Funding raised | $9M | $13M | $241.9M | $7.3M | $4.5M | Not disclosed | Not disclosed | Not disclosed | Not disclosed | Not disclosed |
| Customers | Not disclosed | 9K | 30K | 250K | Not disclosed | Not disclosed | Not disclosed | Not disclosed | Not disclosed | Not disclosed |
| Team size | 197 | 224 | 1.5K | 24K | 94 | 128 | 128 | 128 | 77 | 86 |
| Founded | 2016 | 2015 | 2011 | 1996 | 1990 | 2014 | 2016 | 2016 | 2017 | 2006 |
| HQ | New York, United States | United States | United States | India | United States | United States | United Kingdom | United Kingdom | United States | United States |
Chatdesk competitors ranked
2. Intercom
United States · Sales Engagement Software
A platform to provide a seamless customer experience across AI and human support, delivering increased customer satisfaction while reducing costs.
- Revenue
- $400M
- Funding
- $241.9M
- Customers
- 30K
- Team size
- 1.5K
3. Zoho
India · Sales Engagement Software
Zoho Corporation is a software company that provides cloud-based business management and productivity solutions. Zoho's product suite includes applications for CRM, email and collaboration, project management, finance…
- Revenue
- $1.5B
- Funding
- $7.3M
- Customers
- 250K
- Team size
- 24K
Other Sales Engagement Software companies similar to Chatdesk
4. Jacada
United States · Sales Engagement Software
Enterprise Software as a Sevice company helping businesses automate contact centers using AI and robotic process automation.
- Revenue
- $14M
- Funding
- $4.5M
- Team size
- 94
5. Lightico
United States · Sales Engagement Software
Lightico empowers businesses to accelerate customer journeys. With Lightico's Digital Completion Cloud™, companies leverage no-code workflows to collect customer eSignatures, documents, and payments, and authenticate ID…
- Revenue
- $14.1M
- Team size
- 128
6. CommVersion
United Kingdom · Sales Engagement Software
🚀 SmartChat by CommVersion gives lead gen marketers the ultimate edge, boosting website conversions by 32%, reducing customer acquisition costs and delivering a seamless on-site experience. 💡 With it’s unique…
- Revenue
- $14.1M
- Team size
- 128
7. CommVersion
United Kingdom · Sales Engagement Software
🚀 SmartChat by CommVersion gives lead gen marketers the ultimate edge, boosting website conversions by 32%, reducing customer acquisition costs and delivering a seamless on-site experience. 💡 With it’s unique…
- Revenue
- $14.1M
- Team size
- 128
8. Paricus
United States · Sales Engagement Software
Paricus is a Business Process Outsourcing (BPO) firm, providing contact/call center solutions, back-office process management, compliance services, and general project support to third-party companies.
- Revenue
- $14.1M
- Team size
- 77
9. Modea
United States · Sales Engagement Software
Creates digital customer experience platforms for health care organizations with a focus on improving the patient experience
- Revenue
- $14.1M
- Team size
- 86
10. Sprouts.ai
United States · Sales Engagement Software
Your All-in-One, AI-Powered Solution for GTM Success! Are you tired of juggling multiple tools and databases to fuel your go-to-market strategy? Say hello to Sprouts, the revolutionary platform that brings together the…
- Revenue
- $13.9M
- Team size
- 85
11. Natterbox
United Kingdom · Sales Engagement Software
Natterbox is an AI-powered contact center solution that's natively integrated to Salesforce. We help global organizations to personalize their conversation journeys for improved customer experience and boost…
- Revenue
- $14.2M
- Funding
- $17.6M
- Team size
- 129
12. InFynd
United States · Sales Engagement Software
🚀 Supercharge Your Success with InFynd! 🚀 Unlock the ultimate B2B data solution for sales, marketing, and recruitment in the UK. Connect with your ideal prospects using our precise contact details, company insights…
- Revenue
- $14.2M
- Team size
- 129
- Revenue
- $13.9M
- Funding
- $2.5M
- Team size
- 126
14. Clodura
India · Sales Engagement Software
Clodura.AI is your GenAI powered sales co-pilot, from prospecting to closing. Our platform help sales professionals find decision-makers, gather actionable sales intelligence, automate outreach campaigns, and create a…
- Revenue
- $14.3M
- Team size
- 95
15. Rollick
United States · Sales Engagement Software
Sales management platform for outdoor and recreation companies
- Revenue
- $14.3M
- Funding
- $32.4M
- Team size
- 130
16. Quicktext
France · Sales Engagement Software
Quicktext, The hospitality AI SuperApp. More Revenue, More productivity, More satisfaction. In 2024, Quicktext was recognized as the second most influential AI company in France according to a study conducted by…
- Revenue
- $13.8M
- Team size
- 125
17. Kaisa
Sweden · Sales Engagement Software
We’re on a mission to personalize the buying experience. For everyone. High-consideration purchases come with built-in issues. The biggest one is attention drop-offs, with 66% of customers purchasing a different car…
- Revenue
- $13.7M
- Team size
- 76
18. MERIT Incentive
United Arab Emirates · Sales Engagement Software
Merit is a global engagement technology and solutions company assisting businesses to increase customer and employee engagement, via a suite of innovative cloud-based SaaS platforms and enterprise solutions.
MERIT Incentive revenue & fundingChatdesk vs MERIT Incentive
- Revenue
- $14.4M
- Team size
- 96
19. Okendo
Australia · Sales Engagement Software
We believe happy customers make the best marketers. That’s why we built Okendo - the customer marketing platform that creates stronger connections between consumers and the brands they love. Using Okendo, Shopify…
- Revenue
- $14.4M
- Funding
- $31.3M
- Team size
- 131
20. Okendo
Australia · Sales Engagement Software
We believe happy customers make the best marketers. That’s why we built Okendo - the customer marketing platform that creates stronger connections between consumers and the brands they love. Using Okendo, Shopify…
- Revenue
- $14.4M
- Funding
- $31.3M
- Team size
- 131
How Chatdesk compares
Okonkwo named Intercom and Zendesk as companies operating in the same customer service software space. He noted, as his own characterization and not a figure confirmed by those companies, that neither Intercom nor Zendesk has a TikTok integration, whereas Chatdesk does. He also referenced Salesforce as a model for multi-product upsell strategy, citing Salesforce Service Cloud, Commerce Cloud, Marketing Cloud, and Slack as examples of how a platform company can expand wallet share across an organization.
No financial or market-share figures for any competitor were stated by Okonkwo, and none should be treated as confirmed data for those companies.
Chatdesk vs the Sales Engagement Software market
Chatdesk ranks #124 of 1,932 Sales Engagement Software companies by annual revenue, putting it in the top 6% of the market.
- Companies tracked
- 1,932
- Median revenue
- $1.4M
- Median funding
- $3.5M
- Median team size
- 11
Who uses Chatdesk
Customers Chatdesk has named publicly in interviews, filings and case studies.
- Cook Unity
- Shea Moisture
Chatdesk funding
| Date | Round | Amount | Valuation |
|---|---|---|---|
| Jan 2022 | Series A | $7M | Not disclosed |
| Dec 2017 | Venture | $2M | Not disclosed |
Chatdesk competitors FAQ
Who are Chatdesk's competitors?
The closest alternatives to Chatdesk are Helpscout, Intercom and Zoho. This page compares each of them with Chatdesk on revenue, funding, customers and team size.
What is the best alternative to Chatdesk?
Helpscout is the closest alternative to Chatdesk, generating $24M in revenue. Which alternative fits best depends on budget and company size, so compare all 20 alternatives above before choosing.
How much revenue does Chatdesk generate?
Chatdesk generates $14M in revenue.
How much funding has Chatdesk raised?
Chatdesk has raised $9M in funding.
Is Chatdesk bigger than Helpscout?
No. Helpscout generates $24M in revenue versus $14M at Chatdesk.
