1. Helpscout
United States · Sales Engagement Software
Help Scout is a global remote company which is a provider of help desk software and is headquartered in Boston, Massachusetts.
- Revenue
- $24M
- Funding
- $13M
- Customers
- 9K
- Team size
- 224
Chatdesk Alternatives & Competitors
The closest alternatives to Chatdesk are Helpscout, Intercom and Zoho. Chatdesk generates $14M in revenue with 197 employees. Every one of the 3 competitors below is compared with Chatdesk on revenue, funding, customers, team size and founding year.
Chatdesk at a glance
- Revenue
- $14M
- Valuation
- $84.2M
- Funding
- $9M
- Team size
- 197
- Founded
- 2016
Chatdesk vs its top alternatives
Chatdesk is pinned as the first column so every figure is read against it. Blank cells are figures we have not verified, never zeros.
| Company |  ChatdeskThis company | Helpscout |  Intercom |  Zoho |
|---|---|---|---|---|
| Revenue | $14M | $24M | $400M | $1.5B |
| Valuation | $84.2M | Not disclosed | Not disclosed | Not disclosed |
| Funding raised | $9M | $13M | $241.9M | $7.3M |
| Customers | Not disclosed | 9K | 30K | 250K |
| Team size | 197 | 224 | 1.5K | 24K |
| Founded | 2016 | 2015 | 2011 | 1996 |
| HQ | New York, United States | United States | United States | India |
Chatdesk competitors ranked
2. Intercom
United States · Sales Engagement Software
A platform to provide a seamless customer experience across AI and human support, delivering increased customer satisfaction while reducing costs.
- Revenue
- $400M
- Funding
- $241.9M
- Customers
- 30K
- Team size
- 1.5K
3. Zoho
India · Sales Engagement Software
Zoho Corporation is a software company that provides cloud-based business management and productivity solutions. Zoho's product suite includes applications for CRM, email and collaboration, project management, finance…
- Revenue
- $1.5B
- Funding
- $7.3M
- Customers
- 250K
- Team size
- 24K
How Chatdesk compares
Okonkwo named Intercom and Zendesk as companies operating in the same customer service software space. He noted, as his own characterization and not a figure confirmed by those companies, that neither Intercom nor Zendesk has a TikTok integration, whereas Chatdesk does. He also referenced Salesforce as a model for multi-product upsell strategy, citing Salesforce Service Cloud, Commerce Cloud, Marketing Cloud, and Slack as examples of how a platform company can expand wallet share across an organization.
No financial or market-share figures for any competitor were stated by Okonkwo, and none should be treated as confirmed data for those companies.
Chatdesk vs the Sales Engagement Software market
Chatdesk ranks #124 of 1,932 Sales Engagement Software companies by annual revenue, putting it in the top 6% of the market.
- Companies tracked
- 1,932
- Median revenue
- $1.4M
- Median funding
- $3.5M
- Median team size
- 11
Who uses Chatdesk
Customers Chatdesk has named publicly in interviews, filings and case studies.
- Shea Moisture
- Cook Unity
- app_exchanges
Chatdesk funding
| Date | Round | Amount | Valuation |
|---|---|---|---|
| Jan 2022 | Series A | $7M | Not disclosed |
| Dec 2017 | Venture | $2M | Not disclosed |
Chatdesk competitors FAQ
Who are Chatdesk's competitors?
The closest alternatives to Chatdesk are Helpscout, Intercom and Zoho, all active in Sales Engagement Software. This page compares each of them with Chatdesk on revenue, funding, customers and team size.
What is the best alternative to Chatdesk?
Helpscout is the closest alternative to Chatdesk, generating $24M in revenue. Which alternative fits best depends on budget and company size, so compare all 3 competitors above before choosing.
How much revenue does Chatdesk generate?
Chatdesk generates $14M in revenue.
How much funding has Chatdesk raised?
Chatdesk has raised $9M in funding.
Is Chatdesk bigger than Helpscout?
No. Helpscout generates $24M in revenue versus $14M at Chatdesk.
