Valuation
$1.3B
2024 Revenue
$200M
Customers
30K
Funding
$291.9M
Avg ACV
$6.7K
Team
1.8K
Founded
2011
How Intercom CEO Eoghan McCabe grew to $200M revenue and 30K customers in 2024.
A platform to provide a seamless customer experience across AI and human support, delivering increased customer satisfaction while reducing costs.
Last updated
Intercom Revenue
In 2024, Intercom's revenue reached $200M. The company previously reported $150M in 2020. Since its launch in 2011, Intercom has shown consistent revenue growth.
| Year | Milestone | Quote |
|---|---|---|
| 2024 | Intercom Hit $200m revenue in July 2024 | |
| 2020 | Intercom Hit $150m revenue in January 2020 | |
| 2016 | Intercom Hit $50m revenue in July 2016 | |
| 2011 | Launched with $0 revenue |
Intercom Valuation, Funding Rounds
Intercom reached a $1.3B valuation in 2018, set during its Series D round.
Intercom has raised $291.9M in total funding across 9 rounds, most recently a $1.1M Secondary Market round in 2021.
| Year | Round | Amount | Valuation | % Sold | Quote |
|---|---|---|---|---|---|
| 2021 | Secondary Market | $1.1M | - | - | |
| 2018 | Series D | $125M | $1.3B | 10% | |
| 2017 | Series C | $50M | - | - | |
| 2016 | M&A Offer | $50M | $527M | 9% | |
| 2015 | Series C | $35M | $300M | 12% | |
| 2014 | Series B | $23M | $88M | 26% | |
| 2013 | Series A | $6M | $21M | 29% | |
| 2012 | Seed Round | $750K | - | - | |
| 2012 | Seed Round | $1M | - | - |
Founder / CEO
Eoghan McCabe
Eoghan McCabe is listed as Founder / CEO at Intercom.
Q&A
| Question | Answer |
|---|---|
| What's your age? | - |
| Favorite online tool? | - |
| Favorite book? | - |
| Favorite CEO? | - |
| Advice for 20 year old self | - |
Customers
Intercom serves 30K customers.
Intercom Employees & Team Size
Intercom employs approximately 1.8K people as of 2026, up from 1.5K in 2024. It serves 30K customers that rely on its solutions.
| Year | Milestone |
|---|---|
| 2025 | Reached 1.8K employees (November 2025) |
| 2024 | Reached 1.5K employees (September 2024) |
| 2024 | Reached 1.5K employees (July 2024) |
| 2023 | Reached 1K employees (July 2023) |
| 2020 | Reached 600 employees (January 2020) |
| 2018 | Reached 500 employees (March 2018) |
| 2017 | Reached 300 employees (April 2017) |
| 2016 | Reached 250 employees (July 2016) |
| 2015 | Reached 140 employees (August 2015) |
| 2013 | Reached 30 employees (January 2013) |
Frequently Asked Questions about Intercom
What is Intercom's revenue?
Intercom generates $200M in revenue.
Who founded Intercom?
Intercom was founded by Eoghan McCabe.
Who is the CEO of Intercom?
The CEO of Intercom is Eoghan McCabe.
How much funding does Intercom have?
Intercom raised $291.9M.
How many employees does Intercom have?
Intercom has 1.8K employees.
Where is Intercom headquarters?
Intercom is headquartered in San Francisco, California, United States.
Compare Intercom to the industry
Intercom operates across multiple industries. Browse revenue, funding, and growth data for Intercom in each sector below.
Data and Sources
All figures on this page are taken directly from interviews or are estimates from public sources and proprietary models. Not financial advice. Read full disclaimer.
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