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How Intercom CEO Eoghan McCabe grew Intercom to $200M revenue and 30K customers in 2024.

A platform to provide a seamless customer experience across AI and human support, delivering increased customer satisfaction while reducing costs.

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Intercom Revenue

In 2024, Intercom's revenue reached $200M. The company previously reported $150M in 2020. Since its launch in 2011, Intercom has shown consistent revenue growth.

Intercom Revenue GrowthReported revenue / ARR by year$0$50M$100M$150M$200M$250M20112013201520172019202120232024$0$50M$150M$200MSource: GetLatka.com
YearMilestone
2024Intercom Hit $200m revenue in July 2024
2020Intercom Hit $150m revenue in January 2020
2016Intercom Hit $50m revenue in July 2016
2011Launched with $0 revenue

Intercom Valuation, Funding Rounds

Intercom reached a $1.3B valuation in 2018, set during its Series D round.

Intercom has raised $291.9M in total funding across 9 rounds, most recently a $1.1M Secondary Market round in 2021.

Intercom Capital Raised & ValuationCumulative capital raised and post-money valuation by roundCapital raised (cum.)Valuation$0$300M$600M$900M$1B$2B2011201320152017201920212011 cumulative: $0 • 2011 Founded: $02012 cumulative: $1M • 2011 Founded: $0 • 2012 Seed Round: $1M2012 cumulative: $2M • 2011 Founded: $0 • 2012 Seed Round: $1M • 2012 Seed Round: $750K2013 cumulative: $8M • 2011 Founded: $0 • 2012 Seed Round: $1M • 2012 Seed Round: $750K • 2013 Series A: $6M @ $21M valuation2014 cumulative: $31M • 2011 Founded: $0 • 2012 Seed Round: $1M • 2012 Seed Round: $750K • 2013 Series A: $6M @ $21M valuation • 2014 Series B: $23M @ $88M valuation2015 cumulative: $66M • 2011 Founded: $0 • 2012 Seed Round: $1M • 2012 Seed Round: $750K • 2013 Series A: $6M @ $21M valuation • 2014 Series B: $23M @ $88M valuation • 2015 Series C: $35M @ $300M valuation2016 cumulative: $116M • 2011 Founded: $0 • 2012 Seed Round: $1M • 2012 Seed Round: $750K • 2013 Series A: $6M @ $21M valuation • 2014 Series B: $23M @ $88M valuation • 2015 Series C: $35M @ $300M valuation • 2016 M&A Offer: $50M @ $527M valuation2017 cumulative: $166M • 2011 Founded: $0 • 2012 Seed Round: $1M • 2012 Seed Round: $750K • 2013 Series A: $6M @ $21M valuation • 2014 Series B: $23M @ $88M valuation • 2015 Series C: $35M @ $300M valuation • 2016 M&A Offer: $50M @ $527M valuation • 2017 Series C: $50M2018 cumulative: $291M • 2011 Founded: $0 • 2012 Seed Round: $1M • 2012 Seed Round: $750K • 2013 Series A: $6M @ $21M valuation • 2014 Series B: $23M @ $88M valuation • 2015 Series C: $35M @ $300M valuation • 2016 M&A Offer: $50M @ $527M valuation • 2017 Series C: $50M • 2018 Series D: $125M @ $1B valuation2021 cumulative: $292M • 2011 Founded: $0 • 2012 Seed Round: $1M • 2012 Seed Round: $750K • 2013 Series A: $6M @ $21M valuation • 2014 Series B: $23M @ $88M valuation • 2015 Series C: $35M @ $300M valuation • 2016 M&A Offer: $50M @ $527M valuation • 2017 Series C: $50M • 2018 Series D: $125M @ $1B valuation • 2021 Secondary Market: $1M$292M2011 Founded: $0 valuation2013 Series A: $21M valuation2014 Series B: $88M valuation2015 Series C: $300M valuation2016 M&A Offer: $527M valuation2018 Series D: $1B valuation$1BSource: GetLatka.com
YearRoundAmountValuation% Sold
2021Secondary Market$1.1M--
2018Series D$125M$1.3B10%
2017Series C$50M--
2016M&A Offer$50M$527M9%
2015Series C$35M$300M12%
2014Series B$23M$88M26%
2013Series A$6M$21M29%
2012Seed Round$750K--
2012Seed Round$1M--

Intercom Employees & Team Size

Intercom employs approximately 1.8K people as of 2026, up from 1.5K in 2024.

Intercom has 1.8K total employees in different roles and functions. They have 30K customers that rely on the company's solutions.

Intercom Team GrowthReported headcount over time04008001,2001,6002,00020112013201520172019202120232025001,8471,847Source: GetLatka.com
YearMilestone
2025Reached 1.8K employees (November 2025)
2024Reached 1.5K employees (September 2024)
2024Reached 1.5K employees (July 2024)
2023Reached 1K employees (July 2023)
2020Reached 600 employees (January 2020)
2018Reached 500 employees (March 2018)
2017Reached 300 employees (April 2017)
2016Reached 250 employees (July 2016)
2015Reached 140 employees (August 2015)
2013Reached 30 employees (January 2013)

Founder / CEO

Eoghan McCabe

Eoghan McCabe is listed as Founder / CEO at Intercom.

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Customers

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Frequently Asked Questions about Intercom

What is Intercom's revenue?

Intercom generates $200M in revenue.

Who founded Intercom?

Intercom was founded by Eoghan McCabe.

Who is the CEO of Intercom?

The CEO of Intercom is Eoghan McCabe.

How much funding does Intercom have?

Intercom raised $291.9M.

How many employees does Intercom have?

Intercom has 1.8K employees.

Where is Intercom headquarters?

Intercom is headquartered in San Francisco, California, United States.

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Source Attribution

Source: all data was collected from GetLatka company research and founder interviews. Revenue, funding, team, and customer figures are presented as company-reported or GetLatka-estimated metrics where the profile data identifies them that way.

Company data last updated .

Intercom Revenue 2024: $200M ARR, $1.3B Valuation