Intercomrevenue, acquisition & funding
Help Desk SoftwareSan Francisco, CaliforniaFounded 2011
Intercom was acquired by Salesforce. See Salesforce's profile →
Intercom is a Help Desk Software company based in San Francisco, founded in 2011.
Intercom revenue
Intercom has not published its revenue. Sacra puts it at about $400M a year (April 2026).
All 4 revenue readings, with sources
| As of | Revenue | Source |
|---|---|---|
| Jul 2016 | $50M | – |
| 2020 | $150MEST | GetLatka estimate |
| Jul 2024 | $200MEST | GetLatka estimate |
| Apr 2026 | $400MEST | Sacra estimateApril 2026 |
– source not recorded
Who owns Intercom
Salesforce owns Intercom. The date and price of the deal are not on record.
Intercom funding rounds & investors
Intercom has raised $240.8M across seven rounds since 2012. The latest was a $125M Series D in March 2018.
| Date | Round | Raised | Valuation |
|---|---|---|---|
| Mar 2018 | Series D | $125M | $1.3B |
| Apr 2016 | Series D | $50M | $527M |
| Aug 2015 | Series C | $35M | $300M |
| Jan 2014 | Series B | $23M | $88M |
| Jan 2013 | Series A | $6M | $21M |
| Jan 2012 | Seed | $750K | – |
| Jan 2012 | Seed | $1M | – |
| Total raised | $240.8M |
Not counted as funding
- Secondary share sale (not new capital) $1.1M Jan 2021
Intercom competitors
Intercom competes most directly with HubSpot, Freshworks, Brevo, Tidio and 7 others.
| Company | Revenue | Employees | Customers | Founded |
|---|---|---|---|---|
 HubSpot | $3.1B | 7,639 | 205K | 2006 |
 Freshworks | $838.8M | 8,594 | 150K | 2010 |
| Intercom | $400M | 1,500 | 30K | 2011 |
 Brevo | $150M | 254 | 500K | 2012 |
 Tidio | $48.4M | 174 | – | 2013 |
 Help Scout | $24M | 224 | 12K | 2011 |
 tawk.to | $17.6M | 137 | – | 2012 |
 LiveAgent | $6.3M | 22 | 2K | 2004 |
 Groove Networks (Software) | $4M | 24 | 10K | 2011 |
 Crisp Chat | $1.4M | 15 | 200K | – |
 Chatwoot | $870K | 10 | – | 2020 |
 ChatBot | – | – | – | 2017 |
Intercom CEO, founders & employees
Eoghan McCabe founded Intercom in 2011 with Des Traynor and led it as CEO. Intercom had 1,500 employees (May 2026, Tracxn estimate).
- Eoghan McCabeCEO, chairman, and co-founder
- Des TraynorCo-Founder, Chief Strategy Officer
BoardEileen Naughton, Ethan Kurzweil, Chitra Nayak, Abhijeet Dwivedi, Bobby Pinero
All 11 headcount readings, with sources
| As of | Employees | Source |
|---|---|---|
| May 2026 | 1,500EST | Tracxn estimate |
| Nov 2025 | 1,847 | |
| Sep 2024 | 1,487 | |
| Jul 2024 | 1,460 | Product Hunt |
| Jul 2023 | 1,013 | – |
| 2020 | 600 | – |
| Mar 2018 | 500 | – |
| Apr 2017 | 300 | – |
| Jul 2016 | 250 | – |
| Aug 2015 | 140 | – |
| Jan 2013 | 30 | – |
Intercom FAQ
What was Intercom's revenue?
Sacra estimates Intercom's revenue at about $400M a year (April 2026). The company hasn't published its own figure.
Who owns Intercom?
Salesforce owns Intercom.
How much funding has Intercom raised?
Intercom raised $240.8M across seven funding rounds before Salesforce bought it. The last was a $125M Series D in March 2018.
How many employees does Intercom have?
Tracxn estimates Intercom's headcount at about 1,500 (May 2026).
Who founded Intercom?
Eoghan McCabe and Des Traynor founded Intercom in 2011.
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How this page is sourced
3 from public sources · 4 estimates. Founder figures link to the second they were said; public figures name their source; estimates are marked EST and say whose they are. Not financial advice.
Updated Nov 10, 2026Data disclaimerReport a correctionClaim this profileRun Intercom? Join the podcast