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A platform to provide a seamless customer experience across AI and human support, delivering increased customer satisfaction while reducing costs.
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In 2026, Intercom's revenue reached $400M. The company previously reported $200M in 2024. Since its launch in 2011, Intercom has shown consistent revenue growth.
Intercom reached a $1.3B valuation in 2025.
Intercom has raised $290.9M in total funding across 8 rounds, most recently a $1.1M Secondary Market round in 2021.
| Year | Round | Amount | Valuation | % Sold | Source |
|---|---|---|---|---|---|
| 2025 | - | - | $1.3B | - | |
| 2024 | Funding round |
CEO, chairman, and co-founder
Eoghan McCabe is listed as CEO, chairman, and co-founder at Intercom.
Co-Founder, Chief Strategy Officer
Des Traynor is listed as Co-Founder, Chief Strategy Officer at Intercom.
| Question | Answer |
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| What's your age? | - |
| Favorite online tool? | - |
| Favorite book? | - |
| Favorite CEO? | - |
| Advice for 20 year old self | - |
Intercom serves 30K customers.
Intercom employs approximately 1.5K people as of 2026, down from 1.8K in 2025. It serves 30K customers that rely on its solutions.
Intercom generates an estimated $400M in annual revenue.
Intercom was founded by Eoghan McCabe.
The CEO of Intercom is Eoghan McCabe.
Intercom raised $290.9M across 8 rounds.
Intercom has 1.5K employees.
Intercom is headquartered in San Francisco, California, United States.
Intercom operates across multiple industries. Browse revenue, funding, and growth data for Intercom in each sector below.
All figures on this page are taken directly from interviews or are estimates from public sources and proprietary models. Not financial advice. Read full disclaimer.
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Valuation
$1.3B
2026 Revenue
$400M(Est.)
Customers
30K
Funding
$290.9M
Avg ACV
$13.3K
Team
1.5K
Founded
2011
| Year | Milestone | Source |
|---|---|---|
| 2026 | Intercom Hit $400m revenue in April 2026 | sacra.comEstimated |
| 2024 | Intercom Hit $200m revenue in July 2024 | |
| 2020 | Intercom Hit $150m revenue in January 2020 | |
| 2016 | Intercom Hit $50m revenue in July 2016 | |
| 2011 | Launched with $0 revenue |
| - |
| $1.3B |
| - |
| sacra.comEstimated |
| 2021 | Secondary Market | $1.1M | - | - |
| 2018 | Series D | $125M | $1.3B | 10% |
| 2017 | Series C | $50M | - | - |
| 2016 | M&A Offer | $50M | $527M | 9% |
| 2015 | Series C | $35M | $300M | 12% |
| 2014 | Series B | $23M | $88M | 26% |
| 2013 | Series A | $6M | $21M | 29% |
| 2012 | Seed Round | $750K | - | - |
| Year | Milestone | Source |
|---|---|---|
| 2026 | Reached 1.5K employees (May 2026) | tracxn.comEstimated |
| 2025 | Reached 1.8K employees (November 2025) | |
| 2024 | Reached 1.5K employees (September 2024) | |
| 2024 | Reached 1.5K employees (July 2024) | |
| 2023 | Reached 1K employees (July 2023) | |
| 2020 | Reached 600 employees (January 2020) | |
| 2018 | Reached 500 employees (March 2018) | |
| 2017 | Reached 300 employees (April 2017) | |
| 2016 | Reached 250 employees (July 2016) | |
| 2015 | Reached 140 employees (August 2015) | |
| 2013 | Reached 30 employees (January 2013) |
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