Medellin, Las Palmas, Colombia
B2Chat is a Latin American software-as-a-service company founded in 2017 that enables businesses to manage customer communications across WhatsApp, Facebook Messenger, and Instagram DMs through a multi-agent platform. The company is headquartered in Colombia and sells primarily to businesses across Latin America, where WhatsApp is the dominant customer engagement channel. As of late 2021, B2Chat reported approximately 500 customers and monthly recurring revenue of roughly $120,000, representing a doubling of revenue compared to the prior year. The company raised $750,000 in a convertible note in 2020 with Globant as a named investor, at a valuation cap of $7.3 million. The company grew from 7 employees at founding to 35 by late 2021 and was targeting 50 employees by February 2022. Co-founder Pamela Richter, serving as CRO, described a sales motion driven by approximately 700 inbound leads per month and a team of 7 sales representatives each carrying a quota of 12 new customers per month.
- Revenue
- $3.2M
- Customers
- 500
- Year founded
- 2017
- Funding
- $750K
- Team size
- 47
- Growth
- -