Valuation
$3M
2025 Revenue
$990K
Customers
24.9K
Funding
$0
YOY
-0.4%
Avg ACV
$40
Team
9
Founded
2017
How Customerly CEO Luca Micheli grew Customerly to $990K revenue and 24.9K customers in 2025.
Customerly is the first AI-native platform designed to automate customer support from end to end. At its core is Aura, our human-like AI assistant that understands intent, handles 50%+ of incoming conversations, and completes support tasks autonomously. From AI-powered inboxes and Chatflows to in-app surveys and analytics, Customerly unifies every customer touchpoint. SaaS companies use Customerly to accelerate resolution, reduce headcount pressure, and create unforgettable support experiences—without scaling support teams.
Last updated
Customerly Revenue
In 2025, Customerly's revenue reached $990K. The company previously reported $993.8K in 2024. Since its launch in 2017, Customerly has shown consistent revenue growth.
| Year | Milestone |
|---|---|
| 2025 | Customerly Hit $990k revenue in December 2025 |
| 2024 | Customerly Hit $993.8k revenue in October 2024 |
| 2023 | Customerly Hit $713.7k revenue in December 2023 |
| 2021 | Customerly Hit $495.6k revenue in April 2021 |
| 2017 | Launched with $0 revenue |
Customerly Valuation, Funding Rounds
Customerly's most recent disclosed valuation is $3M.
Customerly is a bootstrapped Survey Software startup. Founded in 2017, Customerly has grown to $990K in revenue without raising any venture capital or outside funding.
As a self-funded Survey Software SaaS company, Customerly has built its business with no outside investment.
| Year | Round | Amount | Valuation | % Sold |
|---|
Customerly Employees & Team Size
Customerly employs approximately 9 people as of 2026.
Customerly has 9 total employees in different roles and functions. They have 24.9K customers that rely on the company's solutions.
| Year | Milestone |
|---|---|
| 2025 | Reached 9 employees (December 2025) |
| 2024 | Reached 9 employees (October 2024) |
| 2023 | Reached 6 employees (December 2023) |
| 2022 | Reached 5 employees (December 2022) |
| 2021 | Reached 5 employees (December 2021) |
| 2021 | Reached 6 employees (April 2021) |
Founder / CEO
Luca Micheli
Luca Micheli is listed as Founder / CEO at Customerly.
Q&A
| Question | Answer |
|---|---|
| What's your age? | - |
| Favorite online tool? | - |
| Favorite book? | - |
| Favorite CEO? | - |
| Advice for 20 year old self | - |
Customers
See how Customerly acquires and retains customers with data on acquisition costs and revenue performance. Log in to access the complete customer economics dashboard.
LockedFrequently Asked Questions about Customerly
What is Customerly's revenue?
Customerly generates $990K in revenue.
Who founded Customerly?
Customerly was founded by Luca Micheli.
Who is the CEO of Customerly?
The CEO of Customerly is Luca Micheli.
How much funding does Customerly have?
Customerly raised $0.
How many employees does Customerly have?
Customerly has 9 employees.
Where is Customerly headquarters?
Customerly is headquartered in Dublin, Ireland.
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Compare Customerly to the industry
Customerly operates across multiple industries. Browse revenue, funding, and growth data for Customerly in each sector below.
Source Attribution
Source: all data was collected from GetLatka company research and founder interviews. Revenue, funding, team, and customer figures are presented as company-reported or GetLatka-estimated metrics where the profile data identifies them that way.
Company data last updated .