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CEO Interview

How G2Xchange Grew from $800K to $1.7M Revenue Serving Government Contractors (Interview with CEO Ron Jones)

Interview Date
August 23, 2022
Interviewee
Ron JonesCEO
Watch
Watch the full interview

Company Metrics at Interview Time

Revenue (2020)

$800K

Revenue (2021)

$1.7M

Team Size (2022)

19

Free-Trial Conversion Rate (2022)

30%

ARPU (2022)

$250/year

Historical Snapshot

These numbers were reported by Ron Jones during the interview recorded in August 2022 and are a historical snapshot, not current figures. See G2Xchange’s current numbers.

Key Takeaways

  • 01G2Xchange finished 2020 with $800K in recurring subscription revenue
  • 02Revenue grew to approximately $1.7M in 2021 after launching the FedCiv vertical
  • 03The company is bootstrapped with no VC capital raised
  • 04Individual membership is priced at $500 per year on an annual subscription basis
  • 05ARPU sits at $250 per year across the user base as of 2022
  • 06The team has 19 full-time employees, including 6 in product and engineering
  • 07Free-trial signups in July 2022 totaled approximately 300, with 70 to 80 converting to paid
  • 08Organic Google search became the primary acquisition channel for the first time in mid-2022
  • 09Paid advertising spend was $1,500 in the most recent month as an early experiment
  • 10Customers include Deloitte and AWS

Company Metrics at Time of Interview

MetricValueSource
Revenue (2020)$800KCEO interview, Aug 2022
Revenue (2021)$1.7MCEO interview, Aug 2022
Individual Membership Price (2022)$500/yearCEO interview, Aug 2022
ARPU (2022)$250/yearCEO interview, Aug 2022
Team Size (2022)19CEO interview, Aug 2022
Engineers (2022)6CEO interview, Aug 2022
Free-Trial Signups (July 2022)300CEO interview, Aug 2022
Free-Trial Conversions to Paid (July 2022)70 to 80CEO interview, Aug 2022
Free-Trial Conversion Rate (2022)30%CEO interview, Aug 2022
Paid Advertising Spend (July 2022)$1,500CEO interview, Aug 2022
Shadow Equity (CEO) (2022)20%CEO interview, Aug 2022
Google Search Impressions (July 2022)300,000 to 400,000CEO interview, Aug 2022

Growth Breakdown

Revenue

G2Xchange closed 2020 with $800K in recurring subscription revenue and grew to approximately $1.7M in 2021 after launching the FedCiv vertical. The company operates on annual subscriptions only, with no monthly billing option.

Customers

Customers include enterprise names such as AWS and Deloitte alongside smaller government contractors. Individual memberships are priced at $500 per year, with corporate and business tiers offered at a per-seat discount that brings the blended ARPU to $250 per year.

Team

The team stood at 19 full-time employees as of August 2022, with 6 focused on product and engineering, all hired in 2021 to build upcoming product releases. The remaining staff cover content production, research, analysis, customer success, marketing, and support, with no dedicated salespeople.

Profitability and Funding

G2Xchange is fully bootstrapped with no VC capital raised. The company is owned by a private individual investor who acquired it in Q4 2020, and Ron Jones holds 20% shadow equity that vests at a liquidity event.

Growth Strategy

Organic SEO and Content

For the first time in mid-2022, organic Google search overtook direct traffic as the primary acquisition channel. The team produces content-driven insights around government contract awards, which index well and drive inbound discovery.

Free-Trial Funnel

Ron launched a 14-day free trial with no credit card required shortly after taking over as CEO in May 2022. The funnel generated approximately 300 signups in July 2022 alone, converting at roughly 30% to paid accounts.

Landing Pages and Transparent Pricing

One of Ron's first moves as CEO was building dedicated landing pages and a public pricing page, which had not existed before. This gave the organic traffic a structured conversion path for the first time.

Vertical Expansion

The company has grown by adding new content verticals, starting with federal health and federal civilian. A defense-focused product line, G2X Defense, was scheduled to launch in the months following the interview, targeting the largest segment of the government contracting market.

Early Paid Advertising Experiments

G2Xchange spent $1,500 on paid advertising in July 2022 as an initial test, with results still being evaluated. The company had historically grown entirely through organic and direct channels before this experiment.

Best Quotes

“Yeah, so we have a couple of tiers of membership, but we have an individual membership that's $500 a year. We don't do monthly subscriptions, it's all annual. So $500 a year and we also have business memberships, corporate memberships, which it's a per seat discount, right? So our ARPU is kind of sitting in like the $250 range across 7,000 users or so.”
“Yeah, yep. That's close to a million 7.”
“No. No. Bootstrapped. We have”
“Yeah, 19 full time, about six product engineering and those are all brought on in 2021 to help build everything that we're about to release, right? And then the rest of the seven content, so there's also researchers, analysts, writers, right? So they focus on building the actual insights, producing that. The rest of us wear multiple hats across different growth functions. So customer success, marketing, support and another important distinction is that there's no salespeople, right? I mean, I would hate to venture into like the, hey, we were product led before it was cool kind of thing, but it's grown organically from the start, right?”
“Just about $1,500 just to try, just to see what kind of things happen. But interestingly enough though, for the very first time, our primary acquisition channel flipped to Google search or just organic search, you know, broadly. Primarily, it has been direct.”
“So we had about 300 different signups.”
“There's between seventy and eighty.”
“It's shadow equity. Yeah. You have someone on recently that had the same setup. It seems to be, you know, pretty common in like a private investor, private equity kind of situation, but it's shadow equity, 20%.”

What Happened Next

This page captures G2Xchange as it stood in August 2022, when the company had grown from $800K in 2020 revenue to approximately $1.7M in 2021 and was experimenting with paid acquisition and new product verticals for the first time. Ron Jones had recently taken over as CEO and was building out landing pages, a free-trial funnel, and a defense-focused product line. For current revenue, team size, and product details, visit the G2Xchange company profile on GetLatka.

View G2Xchange’s current profile and metrics

Full Transcript

Nathan Latka

00:00Hey guys, recording this here on what is it? Friday the nineteenth. Maybe you're seeing this on Monday at the latest, but wanna let you know we are almost sold out for Foundercomp Sorry, Founder500 in Austin, Texas here in about a week. It's gonna be an amazing event. 500 B2B SaaS founders. I'm looking at the attendee list. There's almost 60 founders with more than six or seven million dollars in ARR. It's an incredible group of group. There's over one and fifty

00:27with more than 1,000,000, more than a million revenue. It's an incredible group. You don't wanna miss it. Grab your hotel, grab your flight, grab a ticket right now. I'll put the link in the bio, in the description here on YouTube. And I think there's only about three tickets left. Okay, about three tickets left. I'd love to see you guys there. Don't be bashful. Grab your ticket now. Hey, folks. My guest today is Ron Jones. He's building

Introduction to Ron Jones and G2Xchange

Nathan Latka

00:49G2Xchange, which is actual insights for government contractors. Ron, ready to take us to the top?

Ron Jones

00:54>> Yes, thanks for having me Nathan.

Ron's Background in Government Contracting

Nathan Latka

00:56All right, do you come from the government sector?

Ron Jones

00:58>> Yeah, man, so my entire career has been in government contracting. Funny enough, started my career as a software engineer, moved into solution architecture, technical sales, and then finally went over into software and services sales. And it's been federal contracting with a mix of global public sector, but the vast majority has been North American public sector, which you have your federal contracting, you have defense contracting, you also have state and local law enforcement, public safety, even some

01:29>> work for the Canadian government too.

What G2Xchange Does and Who It Serves

Nathan Latka

01:31Very cool. Okay. So give me an example. What are one of these governments paying G2Xchange for? What's the product?

Ron Jones

01:37>> Yeah. So it's actually we actually don't serve, well, we do serve government, right? We do have lots of government users, but this is a product for sales, business development and capture professionals that serve the government. So whether you're a software company that sells products or sells services, right? That's what we do. We have actionable insights, which is basically just bits of relevant data from multiple disparate public data sources, right? To help speed up your business development

Customers: AWS, Deloitte, and Government Contractors

Nathan Latka

02:05>> efforts.

02:05Okay. What might be something I'm selling to the government that I'd use G2Xchange to get data on?

Ron Jones

02:11>> Yeah, so anything like for example, like AWS is one of our customers. They sell lots of cloud services as you know, to the government. Deloitte, another customer of ours, management consulting, technology implementation. Like a lot of folks may not know this but the government is the largest buyer of goods and services in the world. So everything from down to like plastic forks and knives in a cafeteria on a military base to rockets, right?

Nathan Latka

02:37Alright. So what what are you selling the person that makes plastic forks for military bases? What are you showing them on G2Xchange?

Ron Jones

02:43>> Yeah. So we focus on a couple of major categories around things that will help you have an impact on your business development efforts. So for example, when contract awards are released, we write tidbits about that. So we have articles that basically focus on the award itself, give some supporting data, but also the crux of it really is the additional data, which is like the information about, for example, their senior leadership team, where else they've worked in

03:12>> the government. So what other contracts they performed on, what their capabilities are, right? And also, some of their recent wins, if applicable. And the way that this is actionable, right? For a BD sales or capture person, I'll explain capture in a second for those that aren't familiar. But the way this is actionable is that, hey, if you're looking for partners, right? To get your technology into a specific government agency and you see that they're delivering or

03:37>> they won an award that is a response that includes implementation of that technology in the scope, right? That's something that you might be able to reach out to them and say, Hey, know, you see

Nathan Latka

03:49Got it. What would the fork manufacturer or AWS on average, what do customers pay you to use the technology?

Pricing: $500 Individual Membership and $250 ARPU

Ron Jones

03:56>> Yeah, so we have a couple of tiers of membership, but we have an individual membership that's $500 a year. We don't do monthly subscriptions, it's all annual. So $500 a year and we also have business memberships, corporate memberships, which it's a per seat discount, right? So our ARPU is kind of sitting in like the $250 range across 7,000 users or so. And, you know, that's you know, so we got a good mix of

Nathan Latka

04:25That's monthly ARPU or annual?

Ron Jones

04:27>> Annual. Yeah.

Nathan Latka

04:28Got it. Got it. So can I take 7,000 times two fifty? You're doing about 2,000,000 revenue today?

Ron Jones

04:33>> Yeah, we'll cross the 2,000,000 mark in November as the projection, 2,000,000 mark in November, you know, and we're launching a new product line, new business line to focus on defense specifically. So right now we've just got health, federal health, which is the big health care agencies and federal government. We've got federal civilian, which is just about everything else that's not defense related. And then next month, I'm sorry, month after next, we're scheduled to launch G2X Defense,

05:01>> which will focus on everything defense contracting.

Nathan Latka

05:05Oh, what's going on there, YouTube? Good to see you guys. Now imagine this, you love watching these interviews with SaaS founders, but imagine if we took all of the valuation data out from over 2,807 interviews I've done manually. Saves you a lot of time. Well, we've done this. We've built it into the beautiful interface inside of Founderpath. Check this out. I'll show you how you can access this in a second, but you log in, you connect

05:28your Stripe account, you see your valuation real time. You can see what it changed over the past eighty eight days and even set goals for valuation this year. Now the secret evaluation is there's many different ways to value a SaaS business. So the reason you're gonna see three or four different valuations inside of your Founderpath dashboard, this is all free by the way, is because depending on who's doing the buying of your SaaS company, you're gonna

05:53get a different valuation. A VC is gonna pay a different valuation, Private equity firm is different. If you're gonna do a minority sale, that's different. And if you sell the whole business, that's a different valuation. You can see all those when I hover over here, right? So the teal is what a VC would pay. Yellow is what private equity And red is if you sold the whole thing outright. Now what's cool about this is this is

06:14not built off random data. Again, you guys hear these interviews on YouTube. All these datas are built from real time valuation data points founder share with us on the show. So traction 1,200,000 seed round 3.7 raise. They sold 22% of their business. Go in here and filter by the event. Maybe you only wanna see companies that have sold the whole business. Well, here are a bunch that have been acquired the valuation and the multiple. Maybe you're

06:40going out right now and you're raising your seed round. We'll go in here and look at all this recent seed deals that went down, what they raised, what valuation they raised at and what percent that they sold. There's never been a larger dataset of SaaS valuations than what you can get now inside of Founderpath. And we're thrilled to bring it to you. All right, we're gonna go back to the YouTube video here in a second, but

07:02if you wanna check this tool out, if you wanna jump in and sign up, you can check it out for free to get your valuation at this link. This link, founderpath.com/products/valuations. Or if you go to founderpath.com and hover over products, click on get your valuation here, and go ahead and sign up to give it a whirl. Again, all that valuation data live right inside the platform. I hope to see you there. Alright. Let's jump back into

07:28the interview. Ron, help us understand growth. Right? So if you're doing a one point, you know, eight run rate right now, which is about $150,000 per month, what were you doing exactly one year ago? Do you remember?

Ron Jones

07:39>> Yeah, a little bit of backstory, I was brought on as an operator, right? I did not found the company. However, about a year ago, well, let's just talk exit 2020. Exit 2020 was about 800 ks. So coming into

Revenue History: $800K in 2020 and Growth Through 2021

Nathan Latka

07:54do mean exit twenty? You finished 2020 with that?

Ron Jones

07:56>> Yeah, yeah. Recurring revenue from subscriptions. And in that year, we had launched FedCiv, that vertical. So that kind of helped accelerate and it accelerated through 2021. I was brought in as a matter of fact, as an executive as part of the former parent company in June 2021, right? And so through some, it was an exact acquisition, two brands, right? One focused on events, one focused on providing this Intel, working with the ownership team and leadership team

08:27>> that was there kind of advise, hey, we could transform this product, this service into a SaaS business, right? It's a tech enabled market intelligence service today, but on our roadmap, we're building a SaaS product to introduce to the market, probably Q2 of next year.

Nathan Latka

08:42Okay, interesting. And so 800,000 in 2020, did you like double to do like a million, a million 6 in 2021, something like that?

Ron Jones

08:50>> Yeah, yep. That's close to a million 7.

Nathan Latka

08:54Okay, very cool. Yeah. Well, why have you been flat then, right? So you're at like one seven right now in terms of run rate, so you haven't grown over the past twelve months?

Flat Growth and Expansion Plans

Ron Jones

09:01>> Yeah, so we've grown a little bit. So a few of the things that we've realized and we're starting to, we're kind of growing really slowly but some of the things that we've realized is that we needed to broaden the categories of content that produce insights on. So if you're familiar with the North American Industry Classification System, it's NAICS code referred to, we've only reported on maybe 15 of those right now, right? There's tons of them, right?

09:29>> And there's all types of government contractors and historically we've been focused on just IT and general management consulting. We're trying to broaden that to construction, facilities management, R and D, so on and so forth. So that's one thing that we've started to put into play. The other thing is that, you know, again, the vertical, all of our customers have been asking for, hey, when are you gonna get into defense? Which is by far and wide the

09:56>> largest market, you know, government contracting.

Bootstrapped Ownership and Private Investor Structure

Nathan Latka

09:58But Ron, all customers are always gonna ask you for new products, Right? But there are still companies that do that and they still grow 200%, 3% every year. Now look, you don't have to grow really fast if you haven't raised a bunch of money. So are you guys are you boot have you guys have they raised a bunch of capital, VC capital, or you bootstrapped?

Ron Jones

10:10>> No. No. Bootstrapped. We have

Nathan Latka

10:12not raised

10:13So you joined in 2020 then 2021, and and you're you didn't buy a 100%. Right? You're effectively working for a private equity firm running the business?

Ron Jones

10:21>> Yeah. Private investor. Yes. Yep.

Nathan Latka

10:23Okay. Okay. Okay. Got it. So it's a private wealthy individual who bought the company, not like traditional big PE shop.

Ron Jones

10:28>> That that's right. That's right.

Shadow Equity and Ron's Motivation

Nathan Latka

10:29And why do that? As a young guy, you can do whatever you want, why not start your own thing and own a 100%? Why work for some other guy and get not as much upside?

Ron Jones

10:36>> That's a great question. As a matter of fact, when I was at IBM, I was in the process of trying to start my own consulting firm, right? To sell products, not products, but sell services to the government, just the same thing I was doing before. But this is a long term mentor and friend that said, Hey, I need someone to come in and help with this. And I thought, it it's it it was a good idea

Nathan Latka

11:00>> for me.

11:00And he bought it in 2020? Yeah. Was it is there a press release? Did how much did he pay for it?

Ron Jones

11:08>> I I don't know exactly how much he paid for it. I know it's some multiple of of earnings, right? But yeah. That but that that that closed about q four twenty twenty.

Nathan Latka

11:18Before you joined. Okay. And then, I mean, how much are we talking like you own like 5% equity today or 10% do you have any equity?

Ron Jones

11:24>> So it's shadow equity. Yeah. You have someone on recently that had the same setup. It seems to be, you know, pretty common in like a private investor, private equity kind of situation, but it's shadow equity, 20%.

Nathan Latka

11:3520%. Okay. What that means, if you sell the business a year from now for $10,000,000, you you don't own equity on the cap table, but you'll get effectively equity at the exit, which is, you know, $2,000,000 on a 10,000,000 sale.

Ron Jones

11:46>> Right. Liquidity event triggers it and and and that's how, you know, that's how shadow equity will work. Right?

Nathan Latka

11:51Yeah. Yeah. Cool. Very cool. I guess last thing here before we wrap up, how many folks are full time on the team today?

Team of 19: Engineering, Content, and No Salespeople

Ron Jones

11:59>> Yeah, 19 full time, about six product engineering and those are all brought on in 2021 to help build everything that we're about to release, right? And then the rest of the seven content, so there's also researchers, analysts, writers, right? So they focus on building the actual insights, producing that. The rest of us wear multiple hats across different growth functions. So customer success, marketing, support and another important distinction is that there's no salespeople, right? I mean, I

Paid Advertising Experiment at $1,500

Ron Jones

12:31>> would hate to venture into like the, hey, we were product led before it was cool kind of thing, but it's grown organically from the start, right? So we've just now started experimenting with paid advertising, jury's still out.

Nathan Latka

12:47How much did you spend last month on paid?

Ron Jones

12:49>> Just about $1,500 just to try, just to see what kind of things happen. But interestingly enough though, for the very first time, our primary acquisition channel flipped to Google search or just organic search, you know, broadly. Primarily, it has been direct.

Nathan Latka

13:06How many clicks did you get last month from Google search?

Organic Search Becomes Primary Acquisition Channel

Ron Jones

13:10>> I don't know how many clicks, but I think last month we had about, I think like three or three or 400,000 sessions or something like that. If I'm not well, not sessions,

Nathan Latka

13:22not Impressions.

Ron Jones

13:24>> Impressions, yeah, yeah.

Nathan Latka

13:25So it's Yeah. So when people so when people searched on Google, your results for your content were showed in Google results 400,000 times, but like that's a vanity metric, like the trick is

Ron Jones

13:34>> how many of actually clicked through to your website. Exactly, exactly. What matters most to us right now is like conversions, right? And so that's why, here's another interesting fact, when I came on board, there were no landing pages.

Free-Trial Funnel: 300 Signups and 30% Conversion

Nathan Latka

13:44Yeah.

Ron Jones

13:44>> Right? And so one of the first things we did when I joined as well, I took over as CEO in May, we launched new landing pages, right? And we have pricing page, everything out there in the open, introduced the fourteen day free trial, which we have since, it kicked off towards the end of May, we've done about 30% trial conversion rate, which is pretty good.

Nathan Latka

14:05Wait, Ron, hold on, let me break this down, okay? So last month, last full month, which was July, right? How many new signups to just email signups did you have?

Ron Jones

14:15>> I think as as far as trials or as far as, you know

Nathan Latka

14:19However you define it, what's your top of funnel, Yeah.

Ron Jones

14:22>> So we had about 300 different signups. And the other thing too to note is that how

Nathan Latka

14:28many of the three yeah. Yeah. Let me just stay focused here for a second. How many of the 300 are actually do you require credit card for the free trial?

Ron Jones

14:35>> No. No. It's it's a no credit card, no obligation free trial.

Nathan Latka

14:38Okay. So of the 300 that sign up for the fourteen day free trial, how many converted to pay? They're paying customers today.

Ron Jones

14:44>> There's between seventy and eighty.

Nathan Latka

14:46Okay. So that's where the

14:4830% conversion comes Yeah. Okay. And the other thing

Ron Jones

14:50>> too is we have a free account. So any government employee gets a free account, right? Because the government also uses this as market research in a way.

Famous Five: Books, CEO Inspiration, and Advice

Nathan Latka

15:00Yep, makes sense. Very cool, we love the funnel. We hope you doubled over the next twelve months. We'll see what happens. In the meantime though, Ron, let's wrap up with the famous five. Number one, favorite book.

Ron Jones

15:09>> Yeah, and it's gonna be a tie. Hard Thing About Hard Things, Ben Horowitz and Working Backwards, it's an Amazon story by Colin Bryar and Bill Carr. Yeah. Not much else to say about that.

Nathan Latka

15:20Number two, is there a CEO you're following or studying?

Ron Jones

15:24>> I'd have to say Satya Nadella, he's a really humble guy and and I like the kind of story around him kind of more more or less refounding Microsoft, right, in a Number

Nathan Latka

15:36three, what's your favorite online tool for building the business?

Ron Jones

15:40>> Slack. Can't live without it.

Nathan Latka

15:42Number four, how many hours of sleep do you get every night?

Ron Jones

15:44>> About six.

Nathan Latka

15:46Okay. And what's your situation? Married, single, kids?

Ron Jones

15:49>> Married, kids.

Nathan Latka

15:50How many kids?

Ron Jones

15:51>> Two.

Nathan Latka

15:52Two. And how old are you?

Ron Jones

15:54>> 34.

Nathan Latka

15:55Last question. Something you wishing you when you were 20.

Ron Jones

15:58>> Oh, man. Fortune favors the bold. Right? Wish I had taken more risk earlier on. Right?

Nathan Latka

16:05More risk, guys. G2Xchange did about $800,000 in revenue in 2020, now up to about, you know, the book 2,000,000 run rate in November. What they do is they help people that make, like, forks for military bases, basically source new contracts or AWS who source hosting contracts with the government. That's how they make money. 7,000 folks paying $250 per year. That's what the platform looks like today. Flat growth last twelve months, but Ron has come in and

16:25is trying to change that with landing pages, new funnels, and new products with six new engineering hires. We'll see what happens. Again, team today of 19 full time. Ron, thanks for taking us to the top.

Ron Jones

16:34>> Thanks, Nathan.

Nathan Latka

16:37One more thing before you go. We have a brand new show every Thursday at 1PM central. It's called Shark Tank for SaaS. We call it deal or bust. One founder comes on, three hungry buyers, they try and do a deal live and the founder shares back end dashboards, their expenses, their revenue, ARPU CAC, LTV, you name it, they share it and the buyers try and make a deal live. It is fun to watch every Thursday 1PM

17:02Central. Additionally, remember these recorded founder interviews go live. We release them here on YouTube every day at 2PM Central. To make sure you don't miss any of that, make sure you click the subscribe button below here on YouTube, the big red button and then click the little bell notification to make sure you get notifications when we do go live. I wouldn't want you to miss breaking news in the SaaS world, whether it's an acquisition, a big

17:24fundraise, a big sale, a big profitability statement or something else. I don't want you to miss it. Additionally, if you wanna take this conversation deeper and further, we have by far the largest private Slack community for B2B SaaS founders. You want to get in there. We've probably talked about your tool if you're running a company or your firm if you're investing. You can go in there and quickly search and see what people are saying. Sign up

17:46for that at nathanlatka.com/slack. In the meantime, I'm hanging out with you here on YouTube. I'll be in the comments for the next thirty minutes. Feel free to let me know what you thought about this episode and if you enjoyed it, click the thumbs up. We get a lot of haters that are mad at how aggressive I am on these shows, but I do it so that we can all learn. We have to counter those people. We

18:05got to push them away. Click the thumbs up below to counter them and know that I appreciate your guys'support. Alright, I'll be in the comments. See you.