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Helpscout vs Intercom: Revenue, Funding & Team Size Compared

Helpscout generates $24M in revenue; Intercom generates $400M. Intercom is 17× bigger than Helpscout by revenue. The table below compares Helpscout and Intercom on funding, valuation, customers, team size and headquarters — every figure GetLatka has verified for each company.

Helpscout vs Intercom compared on revenue, funding, valuation, customers and team size
CompanyHelpscout logoHelpscoutThis companyIntercom logoIntercom
Revenue$24M$400M
ValuationNot disclosed$1.3B
Funding raised$13M$241.9M
Customers9K30K
Team size2241.5K
Founded20152011
HQBoston, United StatesSan Francisco, United States

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Helpscout logo

Helpscout at a glance

Helpscout generates $24M in revenue with 224 employees, headquartered in Boston, United States.

Revenue
$24M
Funding
$13M
Customers
9K
Team size
224
Founded
2015

Help Scout is a global remote company which is a provider of help desk software and is headquartered in Boston, Massachusetts.

Intercom logo

Intercom at a glance

Intercom generates $400M in revenue with 1.5K employees, headquartered in San Francisco, United States.

Revenue
$400M
Valuation
$1.3B
Funding
$241.9M
Customers
30K
Team size
1.5K
Founded
2011

A platform to provide a seamless customer experience across AI and human support, delivering increased customer satisfaction while reducing costs.

Other Helpscout alternatives

Helpscout competes with more than the companies on this page. Browse the full alternative lists to compare revenue, funding and team size across the category.

Helpscout vs Intercom: frequently asked questions

Is Helpscout or Intercom bigger?

Intercom is the bigger company by revenue, at $400M against $24M for Helpscout.

How much revenue does Helpscout make?

Helpscout generates $24M in annual revenue with a team of 224.

How much revenue does Intercom make?

Intercom generates $400M in annual revenue with a team of 1.5K.

How much funding has Helpscout raised?

Helpscout has raised $13M in total funding since it was founded in 2015.

How much funding has Intercom raised?

Intercom has raised $241.9M in total funding since it was founded in 2011.