Helpscout vs Intercom: Revenue, Funding & Team Size Compared
Helpscout generates $24M in revenue; Intercom generates $400M. Intercom is 17× bigger than Helpscout by revenue. The table below compares Helpscout and Intercom on funding, valuation, customers, team size and headquarters — every figure GetLatka has verified for each company.
| Company | ||
|---|---|---|
| Revenue | $24M | $400M |
| Valuation | Not disclosed | $1.3B |
| Funding raised | $13M | $241.9M |
| Customers | 9K | 30K |
| Team size | 224 | 1.5K |
| Founded | 2015 | 2011 |
| HQ | Boston, United States | San Francisco, United States |
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Helpscout at a glance
Helpscout generates $24M in revenue with 224 employees, headquartered in Boston, United States.
- Revenue
- $24M
- Funding
- $13M
- Customers
- 9K
- Team size
- 224
- Founded
- 2015
Help Scout is a global remote company which is a provider of help desk software and is headquartered in Boston, Massachusetts.
Intercom at a glance
Intercom generates $400M in revenue with 1.5K employees, headquartered in San Francisco, United States.
- Revenue
- $400M
- Valuation
- $1.3B
- Funding
- $241.9M
- Customers
- 30K
- Team size
- 1.5K
- Founded
- 2011
A platform to provide a seamless customer experience across AI and human support, delivering increased customer satisfaction while reducing costs.
Other Helpscout alternatives
Helpscout competes with more than the companies on this page. Browse the full alternative lists to compare revenue, funding and team size across the category.
Helpscout vs Intercom: frequently asked questions
Is Helpscout or Intercom bigger?
Intercom is the bigger company by revenue, at $400M against $24M for Helpscout.
How much revenue does Helpscout make?
Helpscout generates $24M in annual revenue with a team of 224.
How much revenue does Intercom make?
Intercom generates $400M in annual revenue with a team of 1.5K.
How much funding has Helpscout raised?
Helpscout has raised $13M in total funding since it was founded in 2015.
How much funding has Intercom raised?
Intercom has raised $241.9M in total funding since it was founded in 2011.