The closest alternatives to Intercom are Groove Networks (Software), Helpscout and Crisp Chat. Intercom generates $400M in revenue with 1.5K employees. Every one of the 20 alternatives below is compared with Intercom on revenue, funding, customers, team size and founding year.
Intercom is pinned as the first column so every figure is read against it. Blank cells are figures we have not verified, never zeros.
| Company |  IntercomThis company |  Groove Networks (Software) |  Helpscout |  Crisp Chat |  GRAITEC |  Trip AI |  Globalization Partners |  BrowserStack |  Talkdesk |  Act |
|---|---|---|---|---|---|---|---|---|---|---|
| Revenue | $400M | $5.4M | $24M | $1.4M | $400M | $396.8M | $384M | $381.4M | $420.1M | $371.7M |
| Valuation | $1.3B | Not disclosed | Not disclosed | Not disclosed | Not disclosed | Not disclosed | Not disclosed | Not disclosed | Not disclosed | Not disclosed |
| Funding raised | $241.9M | Not disclosed | $13M | Not disclosed | $15M | Not disclosed | $150M | $250M | $508.5M | $82M |
| Customers | 30K | 10K | 9K | 200K | 100K | Not disclosed | Not disclosed | 50K | 50K | 85K |
| Team size | 1.5K | 24 | 224 | 15 | 281 | Not disclosed | 2.2K | 1.8K | 1.4K | 219 |
| Founded | 2011 | 2011 | 2015 | Not disclosed | 1986 | Not disclosed | 2012 | 2011 | 2011 | 2001 |
| HQ | San Francisco, United States | United States | United States | France | France | United Kingdom | United States | Ireland | United States | United States |
United States · AI Chatbots Software
Provider of a help desk software for businesses. The company provides a ticketing system for teams and also tracks customer support metrics to help set goals for team and keep improving customer service.
Groove Networks (Software) revenue & fundingIntercom vs Groove Networks (Software)
United States · AI Chatbots Software
Help Scout is a global remote company which is a provider of help desk software and is headquartered in Boston, Massachusetts.
France · AI Chatbots Software
Developer of a customer communication software designed to assist in customer engagement. The company's software provides various communication applications, chatbots, videos, notes and pre-programmed responses…
France · AI Chatbots Software
Graitec provides designers and detailers with an optimal working environment with tools to create construction projects.
United Kingdom · AI Chatbots Software
Trip AI is your personal travel planner, powered by artificial intelligence. It creates customized itineraries, suggests activities and accommodations based on your preferences, and adapts to changes in real-time for a…
United States · AI Chatbots Software
G-P helps growing companies unlock their full potential by making it possible to build highly skilled global teams in days instead of months. Through the #1 SaaS-based Global Growth Platform™, we help find, hire…
Globalization Partners revenue & fundingIntercom vs Globalization Partners
Ireland · AI Chatbots Software
BrowserStack Inc. is a privately held software company based in Mumbai, India, with offices in Dublin, San Francisco, and New York. BrowserStack provides a cloud-based platform that allows web developers and testers to…
United States · AI Chatbots Software
Talkdesk is a cloud-based contact center software company that provides a platform for businesses to communicate with their customers through various channels such as voice, email, chat, and social media. Their software…
United States · AI Chatbots Software
Act! CRM is the trusted customer relationship software for small and mid-sized businesses looking to build lasting relationships, manage leads and grow their business
United States · AI Chatbots Software
Gupshup enables better customer engagement through conversational messaging. Gupshup is the leading conversational messaging platform, powering over 5 billion messages per month. Across verticals, thousands of large and…
United States · AI Chatbots Software
Novus is a companion for writers, professional or hobbyist. A place to organise ideas, structure plot and develop characters. Helping you build a coherent and immersive world for your characters, and provide a source of…
United States · AI Chatbots Software
OutSystems is a low-code development platform that enables businesses to rapidly build and deploy custom enterprise applications. The platform offers a visual development environment, pre-built templates, and…
China · AI Chatbots Software
Provider of cloud-based technology for data-driven smart factories created to bring internet technology to traditional manufacturers. The company offers algorithm-driven and flexible configurable multi-platform…
Black Lake Technologies revenue & fundingIntercom vs Black Lake Technologies
United States · AI Chatbots Software
Airtable is a privately held software company that was founded in 2012 by Howie Liu, Andrew Ofstad, and Emmett Nicholas. The company is headquartered in San Francisco, California, and operates a cloud-based productivity…
United States · AI Chatbots Software
A cloud-based, fully integrated business support services outsourcing firm offering a portal to see and manage everything online
Quatrro Business Support Services revenue & fundingIntercom vs Quatrro Business Support Services
United States · AI Chatbots Software
The company that owns Postman.com is called Postman. It was founded in 2014 and is headquartered in San Francisco, California, USA. Postman is a collaboration platform for API development, allowing users to design…
United States · AI Chatbots Software
Zapier is a workflow automation platform that allows businesses and individuals to connect more than 1,400 applications and build automated workflows without writing code. Founded in 2011 by Wade Foster and two…
United States · AI Chatbots Software
Cognition AI is an applied AI lab focused on building end-to-end software agents that act as collaborative AI teammates.
United States · AI Chatbots Software
Cognition AI is an applied AI lab focused on building end-to-end software agents that act as collaborative AI teammates.
United States · AI Chatbots Software
Outreach is a Seattle-based sales engagement platform founded in 2014 that sits between a company's CRM data layer and the daily actions of its sales representatives. The platform orchestrates calls, emails, calendar…
Intercom ranks #4 of 1,992 AI Chatbots Software companies by annual revenue, putting it in the top 1% of the market.
| Date | Round | Amount | Valuation |
|---|---|---|---|
| Oct 2025 | Funding round | Not disclosed | $1.3B |
| Jan 2024 | Funding round | Not disclosed | $1.3B |
| Jan 2021 | Secondary Market | $1.1M | Not disclosed |
| Mar 2018 | Series D | $125M | $1.3B |
| Apr 2016 | Series D | $50M | $527M |
| Aug 2015 | Series C | $35M | $300M |
| Jan 2014 | Series B | $23M | $88M |
| Jan 2013 | Series A | $6M | $21M |
| Jan 2012 | Seed | $750K | Not disclosed |
| Jan 2012 | Seed | $1M | Not disclosed |
The closest alternatives to Intercom are Groove Networks (Software), Helpscout and Crisp Chat. This page compares each of them with Intercom on revenue, funding, customers and team size.
Groove Networks (Software) is the closest alternative to Intercom, generating $5.4M in revenue. Which alternative fits best depends on budget and company size, so compare all 20 alternatives above before choosing.
Intercom generates $400M in revenue.
Intercom has raised $241.9M in funding.
Intercom has 30K customers.
Yes. Intercom generates $400M in revenue versus $5.4M at Groove Networks (Software).
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