Last updated
The closest alternatives to Intercom are HubSpot, Brevo and Groove Networks (Software). Intercom generates $400M in revenue with 1.5K employees. Every one of the 11 alternatives below is compared with Intercom on revenue, funding, customers, team size and founding year.
Intercom is pinned as the first column so every figure is read against it. Blank cells are figures we have not verified, never zeros.
| Company |  IntercomThis company |  HubSpot |  Brevo |  Groove Networks (Software) |  Helpscout |  Freshworks |  Liveagent |  Crisp Chat |  Tidio |  Chatwoot |
|---|---|---|---|---|---|---|---|---|---|---|
| Revenue | $400M | $3.1B | $150M | $5.4M | $24M | $838.8M | $20M | $1.4M | $48.4M | $870K |
| Valuation | $1.3B | Not disclosed | Not disclosed | Not disclosed | Not disclosed | Not disclosed | Not disclosed | Not disclosed | Not disclosed | Not disclosed |
| Funding raised | $241.9M | $100.5M | $198.5M | Not disclosed | $13M | $1.5B | Not disclosed | Not disclosed | Not disclosed | Not disclosed |
| Customers | 30K | 205K | 500K | 10K | 9K | 150K | 2K | 200K | Not disclosed | Not disclosed |
| Team size | 1.5K | 7.6K | 254 | 24 | 224 | 8.6K | 14 | 15 | 174 | 10 |
| Founded | 2011 | 2006 | 2012 | 2011 | 2015 | 2010 | 2009 | Not disclosed | 2013 | 2020 |
| HQ | San Francisco, United States | United States | France | United States | United States | United States | Slovakia | France | United States | United States |
United States · AI Chatbots Software
HubSpot Inc. is a provider of cloud-based marketing and sales software solutions to mid-market businesses that are delivered through its centralized platform, which allows businesses to create personalized interactions…
France · AI Chatbots Software
Brevo, formerly known as Sendinblue, is the leading customer relationship management (CRM) suite designed to fully cultivate long-term customer relationships and to empower businesses to expand in a fast changing…
United States · AI Chatbots Software
Provider of a help desk software for businesses. The company provides a ticketing system for teams and also tracks customer support metrics to help set goals for team and keep improving customer service.
Groove Networks (Software) revenue & fundingIntercom vs Groove Networks (Software)
United States · AI Chatbots Software
Help Scout is a global remote company which is a provider of help desk software and is headquartered in Boston, Massachusetts.
United States · AI Chatbots Software
Freshworks is a San Bruno, California-based SaaS company founded in October 2010 by Girish Mathrubootham and Shan Krishnasamy. The company offers a suite of seven customer engagement products, including Freshdesk…
Slovakia · AI Chatbots Software
LiveAgent is a customer support software company that offers a comprehensive help desk solution for businesses of all sizes. With its all-in-one platform, LiveAgent enables companies to efficiently manage their customer…
France · AI Chatbots Software
Developer of a customer communication software designed to assist in customer engagement. The company's software provides various communication applications, chatbots, videos, notes and pre-programmed responses…
United States · AI Chatbots Software
TIDIO - AI POWERED CUSTOMER SERVICE PLATFORM Combine AI and human support for excellent customer service
United States · AI Chatbots Software
Open-source customer engagement suite, alternative to Intercom
United States · AI Chatbots Software
tawk.to makes it easy for over six million people to communicate and transact with billions of customers, no matter where they are or how they pay. The most widely used chat application on the planet, tawk.to is ranked…
United States · AI Chatbots Software
ChatBot lets you create chatbots in minutes with diverse templates and automate key tasks right away. Easily drag-and-drop new elements to adapt any template to your needs. ChatBot is ready to work out of the box, while…
Intercom ranks #4 of 2,003 AI Chatbots Software companies by annual revenue, putting it in the top 1% of the market.
| Date | Round | Amount | Valuation |
|---|---|---|---|
| Jan 2024 | Funding round | Not disclosed | $1.3B |
| Jan 2021 | Secondary Market | $1.1M | Not disclosed |
| Mar 2018 | Series D | $125M | $1.3B |
| Apr 2016 | Series D | $50M | $527M |
| Aug 2015 | Series C | $35M | $300M |
| Jan 2014 | Series B | $23M | $88M |
| Jan 2013 | Series A | $6M | $21M |
| Jan 2012 | Seed | $750K | Not disclosed |
| Jan 2012 | Seed | $1M | Not disclosed |
The closest alternatives to Intercom are HubSpot, Brevo and Groove Networks (Software). This page compares each of them with Intercom on revenue, funding, customers and team size.
HubSpot is the closest alternative to Intercom, generating $3.1B in revenue. Which alternative fits best depends on budget and company size, so compare all 11 alternatives above before choosing.
Intercom generates $400M in revenue.
Intercom has raised $241.9M in funding.
Intercom has 30K customers.
No. HubSpot generates $3.1B in revenue versus $400M at Intercom.
Sign up to access all features
Sign up with GoogleSign up with LinkedInAlready have an account? Log in
GetLatka is trusted by 200k+ founders, researchers, and marketers.
No contracts, cancel at any time
