
Sunnyvale, California, United States
B2B SAAS platform for customer service and support operations
- Revenue
- $75M
- Customers
- -
- Year founded
- 2012
- Funding
- $34M
- Team size
- 83
- Growth
- -
As of May 2026, there are 50 SaaS companies in Customer Education Software. They have combined revenues of $1.2B and employ 6.8K people. They have raised $125.7M and serve 154.1K customers combined.
Customer education software enables organizations to develop and implement training programs aimed at empowering customers to effectively use their products or services. This category encompasses tools that facilitate the creation of educational materials, such as tutorials, webinars, and documentation, to enhance product knowledge and drive user adoption. The primary use cases include onboarding new customers, providing continuous learning opportunities, and improving customer engagement and retention. Typical features of customer education software often include course creation tools, performance tracking, user segmentation, and integration capabilities with other systems, such as customer relationship management (CRM) and learning management systems (LMS). Buyers of these solutions are generally customer success teams, product managers, and training coordinators who seek to improve the overall customer experience and ensure that users can maximize the value derived from their purchases.
Sorting: Highest -> Lowest
Showing 10 of 3 companies ranked by annual revenue.

Sunnyvale, California, United States
B2B SAAS platform for customer service and support operations

Palo Alto, California, United States
Headquartered in Palo Alto, ServiceRocket is a trusted partner to thousands of enterprises including Atlassian, Salesforce and Meta. As a tech-enabled services company, our people and technology reduce complexity and accelerate growth. Customer success is at the heart of what we do. We delight our customers every day. Our diverse team of Rocketeers collaborate across Asia, Australia, Europe, North and South America. Their commitment, to the success of our partners, customers and each other, fuels The Rocket. We’ve got your back.

Marietta, Georgia, United States
Developer of a web based new hire and continued training simulation software for call centers and sales driven organizations. The company develops software that enables trainees and job applicants to take simulated calls, enter data and interact with virtual customers while it records both voice and keystrokes for review by trainers and hiring staff.
- Offers tools for creating and managing educational content - Supports various learning formats, including video, documents, and quizzes - Provides analytics and reporting capabilities to track user engagement and learning outcomes - Integrates with other platforms such as CRM and LMS for a seamless experience - Designed for use in customer-facing situations, helping clients understand product functionality and benefits - Not solely focused on internal training; must specifically cater to customer education scenarios
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