Top 166 Customer Journey Analytics Software SaaS Companies in May 2026

Burlingame, California, United States

Automotive Marketing, BDC, Recall and Retention Solutions

Warszawa, Mazowieckie, Poland

Customer research software for product companies

Santa Clara, California, United States

Developer of an application that gathers and analyzes customer feedback. The company's application enables businesses to communicate with customers in real time and provides tools for social media marketing and data analytics.

Paris, France

The 360° Customer Engagement Platform for CRM Teams

Rotterdam, Zuid-Holland, Netherlands

Mopinion is a company that specializes in customer feedback management and analysis. They offer a comprehensive software platform that enables businesses to collect, analyze, and act upon feedback from their customers. With Mopinion, companies can gather feedback from various channels, such as websites, mobile apps, and email, and gain valuable insights to improve their products, services, and overall customer experience. The platform provides advanced features for survey creation, data visualization, and reporting, allowing businesses to make data-driven decisions and optimize their customer satisfaction. Mopinion aims to help organizations effectively listen to their customers and drive continuous improvement in their operations.

Paris, Île-de-France, France

Webyn is the AI co-pilot dedicated to online conversions optimization, offering a complete solution to propel your website to success. Our analytics tool provides an in-depth understanding of visitor behavior and detects friction points along the customer journey. Our recommendation system suggests improvements to the user experience to correct these problems. Finally, our experimentation tool enables you to validate these improvements at the click of a button and automatically test and personalize every aspect of the site, guaranteeing ongoing conversion optimization.

Sidhpur, Gujarat, India

Altсraft Marketing Platform is a omni-channel marketing platform. It automates your customers journey. Personalizes all digital communications with customers in Email, SMS, Mobile Push, Web Push channels. Create analytical reports and tracking client activities in all channels and on your website. LTV, Cohort, Client Growth, Lead Conversions is only a small part of the analytics available in the platform. Altсraft Marketing Platform is distributed in two ways. As a software license to deploy within your company's infrastructure (on-premise) for complete security of your data and independence from cloud restrictions. As a private cloud deployed anywhere in the world for any of your tasks. In this case, for your convenience, the cloud is maintained by our experts.

Buenos Aires, Argentina

Debmedia is an ent-to-end Customer Experience Management Platform.

London, England, United Kingdom

Product Analytics and Innovation. Build better customer journeys.

Barcelona, Spain

IMbee's software as a service (SaaS) messaging platform enables insurance, retailers, financial services and other businesses to take advantage of the explosion in mobile communication in order to better manage claims, risk, fraud protection, marketing and eventually improving the customer experience. In the XXI century businesses understand the need for consistent marketing communications to ensure promotions hit the right customers at the right times and Customers expect to engage with companies on their own terms.Real time communication, fraud protection, debt collection or claims management have become important drivers of customer satisfaction and loyalty. This scalable multi-platform solution is aimed to help companies to implement a corporate messaging system with an intuitive interface and fast deployment mode. IMbee's SaaS platform is flexible and easily integrable, enabling companies to interact in real time with their customers in ways that strengthen customer loyalty.