- Revenue
- $4.4M
- Customers
- 1.6K
- Year founded
- 2013
- Funding
- $4.6M
- Team size
- 53
- Growth
- 21.11%
Top 50 Customer Journey Analytics Software Companies With $1M–$5M Revenue (August 2026)
As of August 2026, Latka tracks 53 customer journey analytics software companies with $1M–$5M in annual revenue. They have combined revenues of $118.2M and employ 1.2K people. They have raised $76.5M and serve 229.5K customers combined.
Every company below sells customer journey analytics software to other businesses and is ranked by its most recent annual revenue. Revenue, funding, headcount and customer figures come from CEO interviews on the Latka podcast, public company filings, and Latka estimates where a company has not disclosed a number.
What Customer Journey Analytics Software Companies do
Customer Journey Analytics Software is designed to help organizations understand and optimize the entirety of a customer's experience with their brand. By analyzing data from various touchpoints across different channels, these tools provide insights into customer behavior, preferences, and pain points during their journey. Organizations use this software to track the effectiveness of marketing strategies, improve customer retention, and enhance overall engagement. Typical features of customer journey analytics software include multi-channel tracking, real-time data analysis, visual reporting, and predictive modeling. These features allow users—such as marketing teams, customer experience professionals, and data analysts—to visualize customer interactions, identify drop-off points, and tailor their strategies accordingly. The primary users of these solutions tend to revolve around marketing and customer experience roles, who aim to derive actionable insights from customer data for improved decision-making.
- Companies
- 53
- Revenue
- $118.2M
- Funding
- $76.5M
- Employees
- 1.2K
Filters
Sorting: Highest -> Lowest
Top Customer Journey Analytics Software Companies With $1M–$5M Revenue
Showing 10 of 53 companies ranked by annual revenue.
Santa Clara, California, United States
Developer of an application that gathers and analyzes customer feedback. The company's application enables businesses to communicate with customers in real time and provides tools for social media marketing and data analytics.
- Revenue
- $3.9M
- Year founded
- 2012
- Funding
- $6.3M
- Team size
- 75
- Revenue
- $3.8M
- Year founded
- 2015
- Funding
- $21.6M
- Team size
- 102
Rotterdam, Zuid-Holland, Netherlands
Mopinion is a company that specializes in customer feedback management and analysis. They offer a comprehensive software platform that enables businesses to collect, analyze, and act upon feedback from their customers. With Mopinion, companies can gather feedback from various channels, such as websites, mobile apps, and email, and gain valuable insights to improve their products, services, and overall customer experience. The platform provides advanced features for survey creation, data visualization, and reporting, allowing businesses to make data-driven decisions and optimize their customer satisfaction. Mopinion aims to help organizations effectively listen to their customers and drive continuous improvement in their operations.
- Revenue
- $3.7M
- Customers
- 120
- Year founded
- 2013
- Team size
- 31
Paris, Île-de-France, France
Webyn is the AI co-pilot dedicated to online conversions optimization, offering a complete solution to propel your website to success. Our analytics tool provides an in-depth understanding of visitor behavior and detects friction points along the customer journey. Our recommendation system suggests improvements to the user experience to correct these problems. Finally, our experimentation tool enables you to validate these improvements at the click of a button and automatically test and personalize every aspect of the site, guaranteeing ongoing conversion optimization.
- Revenue
- $3.5M
- Year founded
- 2023
- Funding
- $5.4M
- Team size
- 32
Sidhpur, Gujarat, India
Altсraft Marketing Platform is a omni-channel marketing platform. It automates your customers journey. Personalizes all digital communications with customers in Email, SMS, Mobile Push, Web Push channels. Create analytical reports and tracking client activities in all channels and on your website. LTV, Cohort, Client Growth, Lead Conversions is only a small part of the analytics available in the platform. Altсraft Marketing Platform is distributed in two ways. As a software license to deploy within your company's infrastructure (on-premise) for complete security of your data and independence from cloud restrictions. As a private cloud deployed anywhere in the world for any of your tasks. In this case, for your convenience, the cloud is maintained by our experts.
- Revenue
- $3.4M
- Year founded
- 2015
- Team size
- 31
- Revenue
- $3.4M
- Customers
- 10K
- Year founded
- 2011
- Team size
- 54
London, England, United Kingdom
Product Analytics and Innovation. Build better customer journeys.
- Revenue
- $3.4M
- Customers
- 1K
- Year founded
- 2013
- Team size
- 53
Barcelona, Spain
IMbee's software as a service (SaaS) messaging platform enables insurance, retailers, financial services and other businesses to take advantage of the explosion in mobile communication in order to better manage claims, risk, fraud protection, marketing and eventually improving the customer experience. In the XXI century businesses understand the need for consistent marketing communications to ensure promotions hit the right customers at the right times and Customers expect to engage with companies on their own terms.Real time communication, fraud protection, debt collection or claims management have become important drivers of customer satisfaction and loyalty. This scalable multi-platform solution is aimed to help companies to implement a corporate messaging system with an intuitive interface and fast deployment mode. IMbee's SaaS platform is flexible and easily integrable, enabling companies to interact in real time with their customers in ways that strengthen customer loyalty.
- Revenue
- $3.2M
- Year founded
- 2014
- Team size
- 27
Singapore, Singapore
REVE Chat is an omni-channel customer engagement and live chat software platform for businesses to deliver customer experience for online sales and support.
- Revenue
- $3.2M
- Customers
- 10K
- Year founded
- 2014
- Team size
- 35
Frequently asked questions about Customer Journey Analytics Software Companies With $1M–$5M Revenue
How many customer journey analytics software companies with $1M–$5M in annual revenue are there?
Latka tracks 53 customer journey analytics software companies with $1M–$5M in annual revenue. Together they generate $118.2M in annual revenue and employ 1.2K people.
Which customer journey analytics software company with $1M–$5M in annual revenue is the largest?
Survicate is the largest, with $4.4M in annual revenue, founded in 2013.
How much revenue does a typical customer journey analytics software company with $1M–$5M in annual revenue make?
The average customer journey analytics software company in this list makes $2.2M a year, across 53 companies with reported revenue. They serve 229.5K customers combined.
Who are the leading Customer Journey Analytics software vendors with $1M–$5M in annual revenue?
Ranked by annual revenue, the leaders are Survicate, DropThought, Batch, Mopinion and Webyn.
How much funding have customer journey analytics software companies with $1M–$5M in annual revenue raised?
The 53 customer journey analytics software companies with $1M–$5M in annual revenue tracked here have raised $76.5M in disclosed funding between them.
Related Marketing Software categories
Inclusion Criteria
- The software must provide multi-channel tracking capabilities to analyze customer interactions across various platforms. - It should offer analytics features that allow users to identify patterns in customer behavior during their journey. - Must include real-time reporting to help businesses make timely and informed decisions based on current customer data. - It should enable visualization of customer journeys and provide insights that inform marketing and sales strategies. - Not limited to tracking engagement; must also help users improve customer experiences based on data analysis.