Top 166 Customer Journey Analytics Software SaaS Companies in May 2026

Denver, Colorado, United States

Developer of post-purchase ownership experiences for durable consumer brands. The company's revenue-as a-service platform offers services that enable users to build an online customer portal, collect information customized by product and customer type, target product and service offers based on user life cycle needs, automate the selling process by handling order placement directly through the portal and allow marketing, sales and support organizations to share data, enabling businesses to integrate technology with digital marketing and thereby increase sales.

Los Angeles, California, United States

market research software company

San Francisco, California, United States

Thanx is the leading loyalty and guest engagement platform to grow restaurant customer lifetime value in the digital era - without relying on expensive discounts. How can we help your brand grow customer LTV better than anyone else? thanx.com/why-thanx

hillsborough, California, United States

Marketing firm providing innovative relationship marketing solutions, best-in-class brands and technology platforms to help corporations enhance customer loyalty

Middlesbrough, Teesside, United Kingdom

Salesfire provides retailers with data-led, intelligent customer journey optimisation solutions that guide online shoppers through the buying funnel and retain them within the ecosystem. Leveraging customer insights, Salesfire empowers businesses to boost on-site engagement, personalise user experiences, and drive revenue growth. From first-party data collection to advanced analytics, Salesfire harnesses the power of AI to identify more shoppers, enhance retargeting and transform visitor data into sales. For more information, please visit www.salesfire.co.uk or reach out to one of our team at [email protected].

Apex, North Carolina, United States

LiveSwitch is a leading communications platform that uses instant video to transform how people work and scale their businesses. LiveSwitch makes it easier for business owners to connect with customers using instant video and document their work in real-time. LiveSwitch clients include entrepreneurs, small businesses and global Fortune 500 companies across multiple industries. LiveSwitch is led by Chairman Brian Hamilton, a seasoned entrepreneur, who is known for founding Sageworks, America's first fintech company, and starring in Free Enterprise on ABC.

Herzliya, Israel

Wandz.ai is a real-time adaptive customer experience platform that enables top global brands to transform every customer experience into an adaptive journey. By combining in-session, non-PII data collection with real-time inference and predictive analytics, brands can anticipate visitors' intent and next actions to craft the ultimate adaptive customer experiences.

Miami, Florida, United States

PROS Offer Marketing technology enables airlines to target customers with their best dynamic offers for direct channel growth and customer acquisition. Our more than 120 airline customers range from major full-service carriers to LCCs. Our products increase traffic, improve conversion rate, enhance user experience, and drive brand engagement on and off the airline’s website.

Melbourne, Victoria, Australia

Glow was founded by a former PricewaterhouseCoopers director who saw a need to democratise research so that businesses without vast resources could compete in an increasingly data driven world. Our unique platform, which we liken to a customer insights ecosystem, brings together all the tools and resources you need to both understand your customers and engage with them. Our vision is to be the number one research platform used by SMEs across the world because of its efficacy and ease of use. To get there, we make it our mission to enable research to be easier, more cost-effective, enjoyable and impactful for SMEs.

New York, New York, United States

Customer Journey and Behavioral Analytics for Product and Marketing Teams