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Top 50 Customer Service Automation Software Companies Under $1M Revenue (August 2026)

As of August 2026, Latka tracks 513 customer service automation software companies under $1M in annual revenue. They have combined revenues of $235.4M and employ 2.7K people. They have raised $62.7M and serve 11.1M customers combined.

Every company below sells customer service automation software to other businesses and is ranked by its most recent annual revenue. Revenue, funding, headcount and customer figures come from CEO interviews on the Latka podcast, public company filings, and Latka estimates where a company has not disclosed a number.

What Customer Service Automation Software Companies do

Customer service automation software encompasses a range of technologies designed to improve and streamline customer support processes. By using tools like chatbots, automated ticketing systems, and self-service portals, organizations can effectively manage customer inquiries without extensive human involvement. This automation not only enhances efficiency but also allows support teams to focus on more complex tasks that require human intervention. Key features typically found in customer service automation software include automated ticket creation, FAQs, live chat support, feedback collection, and workflow management. These tools are widely used by various sectors, including e-commerce, telecommunications, and financial services. Typical buyer personas include customer support managers, IT professionals overseeing support systems, and operations leaders who are focused on improving customer satisfaction and efficiency in support functions.

Companies
513
Revenue
$235.4M
Funding
$62.7M
Employees
2.7K

Filters

Sorting: Highest -> Lowest

Filters

Top Customer Service Automation Software Companies Under $1M Revenue

Showing 10 of 513 companies ranked by annual revenue.

1EasyWeek logo
EasyWeek

Germany

EasyWeek is an easy-to-manage online appointment scheduler made to automate your business from the service industry.

Revenue
$990K
Customers
1K
Year founded
2019
Funding
$602.6K
Team size
9
2Happilee logo
Happilee

Trivandrum, Kerala, India

Happilee is a powerful tool designed to help businesses increase their revenue through WhatsApp.Take care of customer engagement, lead generation, marketing and more with Happilee.

Revenue
$990K
Team size
9
3QueryPal logo
QueryPal

San Francisco, California, United States

Get better, faster answers for your entire business with an AI chatbot trained on your company documents, websites and apps. Focus on critical tasks while it handles the rest. Try it out for free!

Revenue
$990K
Team size
9
4TAIM logo
TAIM

Mexico, Mexico

Taim is a virtual assistant that helps sales teams, clinics and other industries that handle appointments and meetings on a daily basis. We help automate your scheduling needs by sending confirmation and reminder workflows through WhatsApp.

Revenue
$990K
Team size
9
5Broccoli logo
Broccoli

San Francisco, United States

We are the leading AI company for home service businesses. We help contractors grow their business with AI-powered voice assistants that handle customer calls and book jobs - fully integrated with Service Titan and other tools. Broccoli’s mission is to democratize access to world-class resources for every contractor. Our goal is to give every contractor instant access to world-class customer service, sales, and marketing—helping them grow faster.

Revenue
$990K
Team size
9
6Torvalds logo
Torvalds

San Francisco, California, United States

Enhance self-service with AI. Instantly resolve user issues within Slack channels. Full AI-native task tracking. Unified search across all support assets. AI-fueled automated workflows for customer facing organizations Replace legacy support systems. Get a demo to see how Torvalds can help.

Revenue
$990K
Team size
9
7Chatwerk logo
Chatwerk

Nürnberg, Bayern, Germany

No matter which channel your clients prefer, ChatWerk combines the most popular messengers into one inbox. Easy-to-use app that enables entrepreneurs to chat with their customers, ask for reviews, and share information with their team on the go. A humanized chatbot and preset messages will bring your business to life even if your employees are not available. By the end of the day, you won't miss their messages again. More time for you to run your business, and more security for your customers: 100% Data Privacy compliance. Get a better conversation started with your client today, for free. Chatwerk.

Revenue
$990K
Year founded
2021
Team size
9
8Insurance Agent App logo
Insurance Agent App

Charlotte, North Carolina, United States

For independent agents to be relevant and competitive, connecting with and servicing clients digitally is key. A lot of agents struggle to provide the type of experience policyholders have come to expect. At Insurance Agent App, we understand the challenges facing independent agencies in adjusting to digital expectations to stay competitive. That’s why we’ve developed a state-of-the-art mobile app service platform for the independent insurance agent channel – one that builds relationships, facilitates self-service, and keeps agencies at the center of interactions. Insurance Agent App is more than just an app. It’s a mobile strategy for agents and brokers to engage clients where, when, and how they want to engage, as well as a platform to facilitate 24/7 self-service. Our mobile app service platform empowers policyholders by giving them on-demand access to their insurance in the palm of their hand, which reduces your service workload. More than that, Insurance Agent App helps insurance agents and brokers like you achieve greater agency growth by providing engagement tools that generate opportunities for upsell, cross-sell, and rounding. By partnering with Insurance Agent App, you get the technology and support necessary to deliver a great digital experience for increased productivity, competitive positioning, engagement, and retention. Take the first step toward transforming your agency into a digitally forward service agency. Visit our website to learn more.

Revenue
$990K
Year founded
2012
Team size
9
9MagicForm.AI logo
MagicForm.AI

Sheridan, Wyoming, United States

Your customers want to be heard, not herded. Throw the infuriating phone tree style chat windows and painful hold times away. Level up your customer experience and increase your conversions with MagicForm today. Automate your customer support with artificially intelligent chatbots that provide answers instantly and accurately 24/7. With MagicForm.AI, businesses can, - Deploy AI chatbots on multiple platforms - Web, Messenger, and soon WhatsApp - Route complex and high-priority tickets to human agents. - Provide human-like responses - Generate leads, cross-sell and upsell products, help prospects schedule meetings and do more Never make a customer wait. Promote self-service and delight your customers with MagicForm.AI.

Revenue
$990K
Year founded
2019
Team size
9
10Dashbot logo
Dashbot

San Francisco, California, United States

We are on a mission to decipher language, which is the most complex type of data that ever existed. Dashbot is a data platform that ingests, cleans, stores, and processes any type of Conversation Data — such as from speaking to Alexa, talking to a customer service rep over the phone, or typing to a chatbot on a website. While virtually every other field/application of A.I. is trying to understand the world around us (e.g. computer vision), Dashbot is harnessing the power of Conversational AI to understand the world within us (i.e. intention). Dashbot is backed by world-class investors including ff Venture Capital, Bessemer Venture Partners, Scrum Ventures and Samsung.

Revenue
$990K
Year founded
2020
Team size
9

Frequently asked questions about Customer Service Automation Software Companies Under $1M Revenue

How many customer service automation software companies under $1M in annual revenue are there?

Latka tracks 513 customer service automation software companies under $1M in annual revenue. Together they generate $235.4M in annual revenue and employ 2.7K people.

Which customer service automation software company under $1M in annual revenue is the largest?

EasyWeek is the largest, with $990K in annual revenue, founded in 2019.

How much revenue does a typical customer service automation software company under $1M in annual revenue make?

The average customer service automation software company in this list makes $458.8K a year, across 513 companies with reported revenue. They serve 11.1M customers combined.

Who are the leading Customer Service Automation software vendors under $1M in annual revenue?

Ranked by annual revenue, the leaders are EasyWeek, Happilee, QueryPal, TAIM and Broccoli.

How much funding have customer service automation software companies under $1M in annual revenue raised?

The 513 customer service automation software companies under $1M in annual revenue tracked here have raised $62.7M in disclosed funding between them.

Related Customer Service Software categories

Inclusion Criteria

- Must provide automated responses to common customer inquiries - Should include features for ticket management and escalation processes - Must support self-service options for users, such as FAQs and knowledge bases - Should integrate with other customer relationship management (CRM) systems - Must leverage AI or rule-based systems to enhance response accuracy - Not limited to chat functionalities; should also facilitate multi-channel support options