Top 50 IT Service Management Tools Companies With $5M–$10M Revenue (August 2026)

Gaithersburg, Maryland, United States

Cloud-first managed service provider providing customers with the latest in IT, security and compliance solutions

CLEARWATER, Florida, United States

Global IT solutions provider specializing in managed IT services and white-label with a technical network spanning across 118 countries

Richmond, Victoria, Australia

Access4 is a technology company that delivers unified communication solutions through a trusted partner network. As a channel only provider, our partners experience seamless provisioning, automated invoicing and a flexible product suite, all backed by carrier grade services and industry leading integrations. We believe Managed Services Providers are best positioned to sell enterprise cloud voice and collaboration tools to businesses in ANZ. That's why we've developed an unrivaled partner program to accelerate every department in your business. From service delivery and management to business tools, sales enablement and learning pathways, we invest to make sure you're successful. With a strong commercial focus and automated management platform, we deliver fast and simple access into the market to over 100 partners across Australia and New Zealand.

United States

With rapidly increasing service requests, is your company maximizing its investment in your service management solution? Are your customers and employees able to use the system easily... or do they get frustrated and give up? BOSSDesk is an enterprise service management solution available both on-premise and in the cloud. BOSS811 is a state-of-the art ticket management system for the One Call 811 damage prevention industry. Our innovative solutions enable companies to increase productivity, improve efficiency, reduce costs, stay compliant, and provide an exceptional customer experience. Our solutions enable field technicians to operate from anywhere, at any time, on any device using our mobile apps.

Cranberry Township, PA, United States

The best cloud-based computerized maintenance management software (CMMS) and on-site services purpose-built for healthcare system professionals. FSI’s solutions actively manage over 650 million sq. ft. of hospital space each year to empower maintenance and healthcare technology management teams with unified, intelligent tools needed to stay ahead of disruptions and optimize resources. FSI has led the development of on-site data collection and standardization best practices that have been adopted by leading healthcare systems and professional bodies, such as the American Society for Healthcare Engineering (ASHE).

London, England, United Kingdom

Provider of cloud based outsourced technology services intended to improve and upgrade IT infrastructure and manage IT projects. The company's outsourced technology consulting services include networking and security management, mobility and end user computing, data center management, cloud computing, IT project management and training, cyber security management and IT data compliance, enabling investment firms and financial institutions to gain assistance in storage, analysis and delivery of information that lower costs, increase revenue and mitigate IT cyber risks.

Metter, Georgia, United States

Provides technology solutions to businesses throughout the southeastern U.S., offering managed technology and security services

United States

Founded in France in 2009, Boond streamlines the daily life of IT Services Companies and Consulting Firms with dedicated IT Solutions. Bootstrapped and profitable since its inception, Boond boasts over 1,700 clients, 80,000 users, and maintains a growth rate exceeding 30% annually. Boond specialises in enhancing the performances of IT Service Companies and Consulting Firms. To solidify its position as a leader in Europe, Boond raised €32M from the British fund Expedition Growth Capital in 2024.

New York, New York, United States

incident.io is the all-in-one platform that simplifies incident management for engineering teams. It integrates on-call scheduling, incident response, and status pages, bringing everything you need to manage incidents into one place. Incidents become a collaborative effort, with engineers and business teams working together to reduce downtime, enhance customer satisfaction, and ensure compliance and risk management. Powered by AI and automation, and with quick setup and an intuitive design, incident.io helps your team respond more effectively from day one, guiding them through a consistent, customizable incident management process. incident.io enables 10,000+ responders at over 600 companies—including Netflix, Etsy, monday.com, Intercom, and Skyscanner—to streamline, resolve, and learn from every incident.

Los Angeles, California, United States

Offers managed IT Services, including a Helpdesk, Consulting and Development division, and Engineering and Infrastructure