As of August 2026, Latka tracks 98 IT service management tools companies with $10M–$100M in annual revenue. They have combined revenues of $2.8B and employ 22.2K people. They have raised $787M and serve 40.1M customers combined.
Every company below sells IT service management tools to other businesses and is ranked by its most recent annual revenue. Revenue, funding, headcount and customer figures come from CEO interviews on the Latka podcast, public company filings, and Latka estimates where a company has not disclosed a number.
IT Service Management Tools (ITSM) are software applications designed to help organizations plan, deliver, manage, and improve IT services. These tools streamline service delivery and enhance operational efficiency by automating routine tasks, managing service requests, and ensuring alignment with business objectives. ITSM emphasizes a process-based approach to facilitate effective service management, often incorporating ITIL (Information Technology Infrastructure Library) best practices.
Sorting: Highest -> Lowest
Showing 10 of 98 companies ranked by annual revenue.
Portsmouth, New Hampshire, United States
Blue Mantis is a security-first, IT solutions and services provider with a 30+ year history of successfully helping clients achieve business modernization through digital technology services and strategic guidance. The company provides systems integration, cloud management, cybersecurity, and networking services.
Charlotte, North Carolina, United States
Infocenter, an Insight Company, is the leading ServiceNow "Elite" Partner providing Strategy, Professional, and Managed Services across the Enterprise. With extensive certifications on the ServiceNow Platform (ITx, Asset, Employee, Customer, Creator and Industry Solutions), Infocenter seamlessly complements Insight’s role as the leading Solutions Integrator. Its process modernization and automation capabilities enhance Insight’s deep multicloud expertise across Microsoft Azure, Google Cloud Platform, AWS, and private cloud infrastructure, helping clients solve technology challenges by combining the right hardware, software, and services. Our global team of experts are here to help you address your organization's unique business challenges, drive operational excellence, and enable digital transformation across the enterprise. For more about Infocenter's capabilities and customer success stories, please visit Infocenter.io. For all career inquiries, please fill out the form on our site here https://infocenter.io/contact-us/ and for direct contact for careers in India, please email [email protected]. We look forward to hearing from you!
New York City, New York, United States
Netsurit provides managed outsourced IT services for small to medium enterprises. It has been supporting businesses with trusted IT solutions and innovation since 1995.
McLean, Virginia, United States
A technology company offering managed IT and security, cloud solutions, digital transformation and advanced IT consulting
New York, New York, United States
Electric is an information technology company that helps businesses manage their IT security, support, and devices in real-time.
North Kellyville, New South Wales, Australia
Tech Domain provides global IT support, offshoring, and resource solutions for IT outsourcers, resellers, MSPs, and channel partners looking to expand their reach. It also connects service companies with skilled technicians, completing over 500,000 work orders annually across 40,000+ sites.
Milwaukee, Wisconsin, United States
Provider of IT Services. The company provides offshore IT outsourcing, outsourced product development, enterprise applications, payment processing services, mobile applications and legacy modernization among other IT Services.
Latka tracks 98 IT service management tools companies with $10M–$100M in annual revenue. Together they generate $2.8B in annual revenue and employ 22.2K people.
Blue Mantis is the largest, with $92.3M in annual revenue.
The average IT service management tools company in this list makes $28.6M a year, across 98 companies with reported revenue. They serve 40.1M customers combined.
Ranked by annual revenue, the leaders are Blue Mantis, Infocenter, EasyVista, Netsurit and Bigpanda.
The 98 IT service management tools companies with $10M–$100M in annual revenue tracked here have raised $787M in disclosed funding between them.
- Must provide capabilities for incident management and service request fulfillment - Should offer features for change management and tracking - Must include automation tools to streamline repetitive tasks - Should support reporting and analytics to monitor service performance - Must allow for configuration management and asset tracking - Not just for IT; must also accommodate cross-departmental service management workflows - Must provide integration capabilities with other business systems
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