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Top 360 IT Service Management Tools SaaS Companies in May 2026

As of May 2026, there are 360 SaaS companies in IT Service Management Tools. They have combined revenues of $7.7B and employ 47.2K people. They have raised $2.3B and serve 50.2M customers combined.

IT Service Management Tools (ITSM) are software applications designed to help organizations plan, deliver, manage, and improve IT services. These tools streamline service delivery and enhance operational efficiency by automating routine tasks, managing service requests, and ensuring alignment with business objectives. ITSM emphasizes a process-based approach to facilitate effective service management, often incorporating ITIL (Information Technology Infrastructure Library) best practices.

Companies
360
Revenue
$7.7B
Funding
$2.3B
Employees
47.2K

Filters

Sorting: Highest -> Lowest

Filters
Revenue
All<$1M$1M-$5M$5M-$10M$10M-$100M$100M+
Funding (Locked)Growth (Locked)Team-Size (Locked)

Top IT Service Management Tools Companies

Showing 10 of 100 companies ranked by annual revenue.

1
Go Taxi App

Tokyo, Japan

The "Go taxi-hailing app" is a popular taxi service in Japan that allows users to book, track, and pay for rides through a smartphone application. Key features include requesting the nearest taxi, setting a destination in advance to avoid communication issues, and making cashless payments through a registered credit card. The app is available for download on both Google Play and the Apple App Store.

Revenue
$100M
Customers
-
Year founded
2013
Funding
$72M
Team size
1K
Growth
-
2
Sentry

Paris, France

Sentry is a developer of an application monitoring system designed to reproduce and fix crashes and resolve issues.

Revenue
$100M
Customers
-
Year founded
2012
Funding
$190M
Team size
428
Growth
-18.7%
3
Blue Mantis

Portsmouth, New Hampshire, United States

Blue Mantis is a security-first, IT solutions and services provider with a 30+ year history of successfully helping clients achieve business modernization through digital technology services and strategic guidance. The company provides systems integration, cloud management, cybersecurity, and networking services.

Revenue
$92.3M
Customers
-
Year founded
-
Funding
-
Team size
508
Growth
-
4
Infocenter

Charlotte, North Carolina, United States

Infocenter, an Insight Company, is the leading ServiceNow "Elite" Partner providing Strategy, Professional, and Managed Services across the Enterprise. With extensive certifications on the ServiceNow Platform (ITx, Asset, Employee, Customer, Creator and Industry Solutions), Infocenter seamlessly complements Insight’s role as the leading Solutions Integrator. Its process modernization and automation capabilities enhance Insight’s deep multicloud expertise across Microsoft Azure, Google Cloud Platform, AWS, and private cloud infrastructure, helping clients solve technology challenges by combining the right hardware, software, and services. Our global team of experts are here to help you address your organization's unique business challenges, drive operational excellence, and enable digital transformation across the enterprise. For more about Infocenter's capabilities and customer success stories, please visit Infocenter.io. For all career inquiries, please fill out the form on our site here https://infocenter.io/contact-us/ and for direct contact for careers in India, please email [email protected]. We look forward to hearing from you!

Revenue
$90M
Customers
-
Year founded
2017
Funding
-
Team size
818
Growth
-
5
EasyVista

Coral Gables, Florida, United States

provider of cloud-based IT services

Revenue
$84.7M
Customers
1.2K
Year founded
1988
Funding
$8.4M
Team size
383
Growth
24.68%
6
Netsurit

New York City, New York, United States

Netsurit provides managed outsourced IT services for small to medium enterprises. It has been supporting businesses with trusted IT solutions and innovation since 1995.

Revenue
$83.4M
Customers
-
Year founded
1998
Funding
-
Team size
449
Growth
-
7
Bigpanda

Redwood City, California, United States

IT operations platform

Revenue
$80.4M
Customers
20
Year founded
2012
Funding
$291M
Team size
354
Growth
-
8
Ntiva

McLean, Virginia, United States

A technology company offering managed IT and security, cloud solutions, digital transformation and advanced IT consulting

Revenue
$80M
Customers
-
Year founded
2004
Funding
-
Team size
357
Growth
-
9
Electric

New York, New York, United States

Electric is an information technology company that helps businesses manage their IT security, support, and devices in real-time.

Revenue
$75.7M
Customers
2K
Year founded
2016
Funding
$91.8M
Team size
401
Growth
-
10
Agiloft

Redwood City, California, United States

Customizable business software applications

Revenue
$71.4M
Customers
1.5K
Year founded
1991
Funding
$45M
Team size
308
Growth
37.07%

Inclusion Criteria

- Must provide capabilities for incident management and service request fulfillment - Should offer features for change management and tracking - Must include automation tools to streamline repetitive tasks - Should support reporting and analytics to monitor service performance - Must allow for configuration management and asset tracking - Not just for IT; must also accommodate cross-departmental service management workflows - Must provide integration capabilities with other business systems