Top 10 IT Service Management Tools Companies (November 2026)

South Jordan, Utah, United States

Ivanti is an IT management software company that provides a range of products and services for IT professionals. The company was founded in 1985 and is based in South Jordan, Utah. Ivanti's software solutions help IT teams automate and manage IT tasks such as endpoint management, IT asset management, security, service management, and identity management. Their products are used by organizations of all sizes, from small businesses to large enterprises, across a range of industries. Ivanti is focused on providing solutions that are easy to use, flexible, and cost-effective, allowing IT teams to be more productive and efficient.

Switzerland

Nexthink is a Swiss software company specializing in digital employee experience (DEX) management, helping IT to shape smart and productive workplaces.

Miami, Florida, United States

Kaseya is a software company based in Miami, Florida that provides IT management and remote monitoring software solutions. The company was founded in 2000 and has since grown to become a leader in the IT management industry. Kaseya's platform allows businesses to manage and monitor IT infrastructure, automate IT tasks, and provide remote support to end-users. The company offers a range of products, including Kaseya VSA, Kaseya BMS, Kaseya Traverse, and Kaseya AuthAnvil, which are used by Managed Service Providers (MSPs) and businesses of all sizes and industries around the world. Kaseya is known for its user-friendly interface, robust features, and flexible deployment options, including on-premises, cloud, and hybrid environments.

Denver, Colorado, United States

Lewan Technology is a local managed service provider supporting Colorado, Wyoming, New Mexico and beyond since 1972

Delft, Zuid-Holland, Netherlands

Developer of SaaS based service management software intended to improve customer communication, manage workflows and keep track of assets. The company's service management software streamlines IT support and manages all facilities services with clear overviews, personal to do lists and planners, enabling businesses to manage and raise their service levels and reduce workload.

Mumbai, Maharashtra, India

Microscan Communications Pvt Ltd (MCPL) is leading IT managed service provider for Networking, Cloud, and Cyber Security. Leveraging ITIL best-practices, with cost-effective managed services with 24x7 monitoring. Our managed NOC service offers 24/7 monitoring and proactive support to ensure reliability, optimized performance, and uninterrupted business continuity. Its Cybersecurity expertise includes SEIM, threat intelligence, SOAR implementation, VAPT, Risk & Gap Assessment. With a NextGen Security Operations Center (SOCaaS). Expertise in AWS/Azure/Mcloud cloud managed services offer a comprehensive suite of solutions, including cloud migration, managed services, hybrid cloud, backup, disaster recovery, cloud security, and DevOps implementation.

United States

BMC Helix, now operating as an independent company, helps the world’s most forward-thinking IT organizations turn AI into action – unlocking human potential to multiply productivity so teams can focus on the work that matters most. With an industry-leading, AI-powered, open platform, BMC Helix delivers a dynamic fleet of AI agents that augment work across enterprise IT service and operations management to anticipate needs, automate solutions, and accelerate outcomes for ServiceOps.

Reston, Virginia, United States

ScienceLogic is the global leader in hybrid IT service assurance. Over 50,000 global service providers, enterprises, and government organizations rely on ScienceLogic to significantly enhance IT efficiency, optimize operations, and ensure business continuity. ScienceLogic is the first monitoring solution to provide a comprehensive, real-time view of all IT components, whether they reside in a public cloud environment or on-premises. With hundreds of packaged management apps and custom automation capabilities, we deliver the global scale, resiliency, and automation needed to simplify the constantly evolving task of managing IT infrastructure, applications, and services.

Paris, France

Sentry is a developer of an application monitoring system designed to reproduce and fix crashes and resolve issues.

Tokyo, Japan

The "Go taxi-hailing app" is a popular taxi service in Japan that allows users to book, track, and pay for rides through a smartphone application. Key features include requesting the nearest taxi, setting a destination in advance to avoid communication issues, and making cashless payments through a registered credit card. The app is available for download on both Google Play and the Apple App Store.