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Top 360 IT Service Management Tools SaaS Companies in May 2026

As of May 2026, there are 360 SaaS companies in IT Service Management Tools. They have combined revenues of $7.7B and employ 47.2K people. They have raised $2.3B and serve 50.2M customers combined.

IT Service Management Tools (ITSM) are software applications designed to help organizations plan, deliver, manage, and improve IT services. These tools streamline service delivery and enhance operational efficiency by automating routine tasks, managing service requests, and ensuring alignment with business objectives. ITSM emphasizes a process-based approach to facilitate effective service management, often incorporating ITIL (Information Technology Infrastructure Library) best practices.

Companies
360
Revenue
$7.7B
Funding
$2.3B
Employees
47.2K

Filters

Sorting: Highest -> Lowest

Filters

Top IT Service Management Tools Companies

Showing 10 of 360 companies ranked by annual revenue.

1
NWN Corporation

Boston, Massachusetts, United States

IT systems integration company, provides networking services and solutions in North America.

Revenue
$1.4B
Customers
1.4K
Year founded
1986
Funding
-
Team size
1.6K
Growth
22.37%
2
Ivanti

South Jordan, Utah, United States

Ivanti is an IT management software company that provides a range of products and services for IT professionals. The company was founded in 1985 and is based in South Jordan, Utah. Ivanti's software solutions help IT teams automate and manage IT tasks such as endpoint management, IT asset management, security, service management, and identity management. Their products are used by organizations of all sizes, from small businesses to large enterprises, across a range of industries. Ivanti is focused on providing solutions that are easy to use, flexible, and cost-effective, allowing IT teams to be more productive and efficient.

Revenue
$1B
Customers
40K
Year founded
1985
Funding
-
Team size
3K
Growth
-
3
Nexthink

Switzerland

Nexthink is a Swiss software company specializing in digital employee experience (DEX) management, helping IT to shape smart and productive workplaces.

Revenue
$294M
Customers
1K
Year founded
2004
Funding
$333.5M
Team size
1.1K
Growth
-
4
Kaseya

Miami, Florida, United States

Kaseya is a software company based in Miami, Florida that provides IT management and remote monitoring software solutions. The company was founded in 2000 and has since grown to become a leader in the IT management industry. Kaseya's platform allows businesses to manage and monitor IT infrastructure, automate IT tasks, and provide remote support to end-users. The company offers a range of products, including Kaseya VSA, Kaseya BMS, Kaseya Traverse, and Kaseya AuthAnvil, which are used by Managed Service Providers (MSPs) and businesses of all sizes and industries around the world. Kaseya is known for its user-friendly interface, robust features, and flexible deployment options, including on-premises, cloud, and hybrid environments.

Revenue
$218.6M
Customers
600
Year founded
2000
Funding
$545.9M
Team size
5.6K
Growth
37.93%
5
Lewan & Associates, Inc.

Denver, Colorado, United States

Lewan Technology is a local managed service provider supporting Colorado, Wyoming, New Mexico and beyond since 1972

Revenue
$217M
Customers
-
Year founded
1972
Funding
-
Team size
203
Growth
-
6
TOPdesk

Delft, Zuid-Holland, Netherlands

Developer of SaaS based service management software intended to improve customer communication, manage workflows and keep track of assets. The company's service management software streamlines IT support and manages all facilities services with clear overviews, personal to do lists and planners, enabling businesses to manage and raise their service levels and reduce workload.

Revenue
$189M
Customers
10M
Year founded
1993
Funding
-
Team size
910
Growth
990.36%
7
Healthcare IT Leaders

Alpharetta, Georgia, United States

Provides IT consulting and staffing for the healthcare industry with clients such as Johns Hopkins

Revenue
$160.3M
Customers
-
Year founded
2011
Funding
-
Team size
427
Growth
-
8
Microscan Communications - VAPT Service Provider | SOC & NOC Service Provider | Cybersecurity | IT Audit

Mumbai, Maharashtra, India

Microscan Communications Pvt Ltd (MCPL) is leading IT managed service provider for Networking, Cloud, and Cyber Security. Leveraging ITIL best-practices, with cost-effective managed services with 24x7 monitoring. Our managed NOC service offers 24/7 monitoring and proactive support to ensure reliability, optimized performance, and uninterrupted business continuity. Its Cybersecurity expertise includes SEIM, threat intelligence, SOAR implementation, VAPT, Risk & Gap Assessment. With a NextGen Security Operations Center (SOCaaS). Expertise in AWS/Azure/Mcloud cloud managed services offer a comprehensive suite of solutions, including cloud migration, managed services, hybrid cloud, backup, disaster recovery, cloud security, and DevOps implementation.

Revenue
$148.2M
Customers
-
Year founded
1996
Funding
-
Team size
800
Growth
-
9
ScienceSoft

Dallas, Texas, United States

Provider of custom and platform-based software development along with a broad range of IT and support services

Revenue
$126.7M
Customers
-
Year founded
1989
Funding
-
Team size
704
Growth
-
10
ScienceLogic

Reston, Virginia, United States

ScienceLogic is the global leader in hybrid IT service assurance. Over 50,000 global service providers, enterprises, and government organizations rely on ScienceLogic to significantly enhance IT efficiency, optimize operations, and ensure business continuity. ScienceLogic is the first monitoring solution to provide a comprehensive, real-time view of all IT components, whether they reside in a public cloud environment or on-premises. With hundreds of packaged management apps and custom automation capabilities, we deliver the global scale, resiliency, and automation needed to simplify the constantly evolving task of managing IT infrastructure, applications, and services.

Revenue
$100.3M
Customers
1K
Year founded
2003
Funding
$235.2M
Team size
593
Growth
44.63%

Inclusion Criteria

- Must provide capabilities for incident management and service request fulfillment - Should offer features for change management and tracking - Must include automation tools to streamline repetitive tasks - Should support reporting and analytics to monitor service performance - Must allow for configuration management and asset tracking - Not just for IT; must also accommodate cross-departmental service management workflows - Must provide integration capabilities with other business systems

IT Service Management Tools SaaS Companies | GetLatka