Top 50 IT Service Management Tools Companies (October 2026)

Boston, Massachusetts, United States

IT systems integration company, provides networking services and solutions in North America.

South Jordan, Utah, United States

Ivanti is an IT management software company that provides a range of products and services for IT professionals. The company was founded in 1985 and is based in South Jordan, Utah. Ivanti's software solutions help IT teams automate and manage IT tasks such as endpoint management, IT asset management, security, service management, and identity management. Their products are used by organizations of all sizes, from small businesses to large enterprises, across a range of industries. Ivanti is focused on providing solutions that are easy to use, flexible, and cost-effective, allowing IT teams to be more productive and efficient.

Switzerland

Nexthink is a Swiss software company specializing in digital employee experience (DEX) management, helping IT to shape smart and productive workplaces.

Miami, Florida, United States

Kaseya is a software company based in Miami, Florida that provides IT management and remote monitoring software solutions. The company was founded in 2000 and has since grown to become a leader in the IT management industry. Kaseya's platform allows businesses to manage and monitor IT infrastructure, automate IT tasks, and provide remote support to end-users. The company offers a range of products, including Kaseya VSA, Kaseya BMS, Kaseya Traverse, and Kaseya AuthAnvil, which are used by Managed Service Providers (MSPs) and businesses of all sizes and industries around the world. Kaseya is known for its user-friendly interface, robust features, and flexible deployment options, including on-premises, cloud, and hybrid environments.

Denver, Colorado, United States

Lewan Technology is a local managed service provider supporting Colorado, Wyoming, New Mexico and beyond since 1972

Delft, Zuid-Holland, Netherlands

Developer of SaaS based service management software intended to improve customer communication, manage workflows and keep track of assets. The company's service management software streamlines IT support and manages all facilities services with clear overviews, personal to do lists and planners, enabling businesses to manage and raise their service levels and reduce workload.

Alpharetta, Georgia, United States

Provides IT consulting and staffing for the healthcare industry with clients such as Johns Hopkins

Mumbai, Maharashtra, India

Microscan Communications Pvt Ltd (MCPL) is leading IT managed service provider for Networking, Cloud, and Cyber Security. Leveraging ITIL best-practices, with cost-effective managed services with 24x7 monitoring. Our managed NOC service offers 24/7 monitoring and proactive support to ensure reliability, optimized performance, and uninterrupted business continuity. Its Cybersecurity expertise includes SEIM, threat intelligence, SOAR implementation, VAPT, Risk & Gap Assessment. With a NextGen Security Operations Center (SOCaaS). Expertise in AWS/Azure/Mcloud cloud managed services offer a comprehensive suite of solutions, including cloud migration, managed services, hybrid cloud, backup, disaster recovery, cloud security, and DevOps implementation.

Dallas, Texas, United States

Provider of custom and platform-based software development along with a broad range of IT and support services

United States

BMC Helix, now operating as an independent company, helps the world’s most forward-thinking IT organizations turn AI into action – unlocking human potential to multiply productivity so teams can focus on the work that matters most. With an industry-leading, AI-powered, open platform, BMC Helix delivers a dynamic fleet of AI agents that augment work across enterprise IT service and operations management to anticipate needs, automate solutions, and accelerate outcomes for ServiceOps.