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Top 3 Remote Support Software Companies (October 2026)

As of October 2026, Latka tracks 3 remote support software companies. They have combined revenues of $228M and employ 5.6K people. They have raised $2.2B and serve 650 customers combined.

Every company below sells remote support software to other businesses and is ranked by its most recent annual revenue. Revenue, funding, headcount and customer figures come from CEO interviews on the Latka podcast, public company filings, and Latka estimates where a company has not disclosed a number.

What Remote Support Software Companies do

Remote support software enables IT professionals to access, troubleshoot, and resolve computer issues on remote devices over the internet. This category of software is primarily used in IT support scenarios, where technicians need to connect to a user's system to provide assistance. Features typically include screen sharing, file transfer, and secure connections to ensure data protection during remote sessions. The primary use cases for remote support software include managing technical support for employees or customers, onboarding new users, and conducting remote training sessions. Common buyer personas for this software are IT administrators, help desk teams, and customer support agents who require efficient tools to enhance productivity and user satisfaction. By utilizing these platforms, organizations can reduce resolution times, streamline their support processes, and improve operational efficiency.

Companies
3
Revenue
$228M
Funding
$2.2B
Employees
5.6K

Filters

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Top Remote Support Software Companies by revenue

Showing 3 of 3 companies ranked by annual revenue.

1Kaseya logo
Kaseya

Miami, Florida, United States

Kaseya is a software company based in Miami, Florida that provides IT management and remote monitoring software solutions. The company was founded in 2000 and has since grown to become a leader in the IT management industry. Kaseya's platform allows businesses to manage and monitor IT infrastructure, automate IT tasks, and provide remote support to end-users. The company offers a range of products, including Kaseya VSA, Kaseya BMS, Kaseya Traverse, and Kaseya AuthAnvil, which are used by Managed Service Providers (MSPs) and businesses of all sizes and industries around the world. Kaseya is known for its user-friendly interface, robust features, and flexible deployment options, including on-premises, cloud, and hybrid environments.

Revenue
$218.6M
Customers
600
Year founded
2000
Funding
$545.9M
Team size
5.6K
2ScreenMeet logo
ScreenMeet

San Francisco, California, United States

ScreenMeet makes remote support and screen-sharing software built into ServiceNow, Salesforce and Tanium, so IT help desk and customer support agents can help users without leaving those platforms; its AI also writes session summaries. Ben Lilienthal (CEO) and Eugene Abovsky (CTO) founded the San Francisco company in 2015. Aspenwood VC led its 2021 Series B, in which ServiceNow and Salesforce Ventures also invested.

Revenue
$6.2M
Customers
50
Year founded
2015
Funding
$11.5M
Team size
37
3Help Lightning logo
Help Lightning

Birmingham, Alabama, United States

Developer of virtual interactive presence technology designed to establish customer relationships by changing the speed, quality and responsiveness of the service organization. The company's virtual interactive presence technology offers a patented mobile application technology that digitally merges two real-time views, blending local and remote collaborative video streams to give or receive interactive help anywhere, enabling technical, healthcare, manufacturing and service experts to show a resolution, not just describe it, even thousands of miles away, enabling users to improve their communication capabilities.

Revenue
$3.2M
Year founded
2010
Funding
$1.6B
Team size
31

Frequently asked questions about Remote Support Software Companies

How many remote support software companies are there?

Latka tracks 3 remote support software companies with reported revenue. Together they generate $228M in annual revenue and employ 5.6K people.

Which remote support software company is the largest?

Kaseya is the largest, with $218.6M in annual revenue, founded in 2000.

How much revenue does a typical remote support software company make?

The average remote support software company in this list makes $76M a year, across 3 companies with reported revenue. They serve 650 customers combined.

Who are the leading Remote Support software vendors?

Ranked by annual revenue, the leaders are Kaseya, ScreenMeet and Help Lightning.

How much funding have remote support software companies raised?

The 3 remote support software companies tracked here have raised $2.2B in disclosed funding between them.

Related IT Infrastructure Software categories

All IT Infrastructure Software SaaS categoriesEvery category we track inside IT Infrastructure Software, each ranked by revenue.Browse every SaaS industryThe full A-Z of SaaS categories Latka tracks, from Remote Support to everything else.

Inclusion Criteria

- Offers secure remote connections to access and control computers - Includes features for file transfer between devices - Enables screen sharing for real-time support and troubleshooting - Provides multi-device support across desktops, tablets, and mobile devices - Includes user authentication mechanisms for added security - Not just for access; must also include tools for troubleshooting and diagnostics