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Birdeye is a customer experience and reputation management platform that operates the website birdeye.com. The company was founded in 2012 and is headquartered in Palo Alto, California, with additional offices in other parts of the United States, as well as in Europe and Asia. Birdeye's platform provides businesses with tools to manage and improve their online reputation, customer interactions, and overall customer experience. The platform offers features such as online review monitoring, social media management, customer surveys, ticketing and case management, and business listings management, providing businesses with a comprehensive solution for managing their online presence and customer feedback. Birdeye's platform is designed to be user-friendly and accessible, with a focus on enabling businesses to engage with their customers in real-time and improve their overall customer satisfaction. Birdeye serves clients across various industries, from small businesses to large enterprises, and is committed to helping businesses build trust and loyalty with their customers in the digital age.

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Developer of a customer feedback platform designed to collect and act on real-time customer feedback. The company's customer feedback platform automatically collects customer feedback directly after customer experience, integrates into a CRM to trigger feedback requests after specific events or timeframes and tracks Net Promoter Score by product, channel and rep, enabling businesses to drive retention, reviews, referrals and profit.

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The company that owns podium.com is Podium Corporation, a software as a service (SaaS) company based in Lehi, Utah, United States. Podium provides a platform for local businesses to manage customer interactions through messaging, reviews, and customer feedback management. The company was founded in 2014 and has since grown to serve over 90,000 businesses across the United States and Canada. Podium has received numerous awards for its innovative technology and has been recognized as one of the fastest-growing companies in the United States.

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SurveyMonkey is a global leader in online surveys and forms that empowers people with the insights they need to make decisions with speed and confidence. Our fast, intuitive feedback management platform connects millions of users worldwide with real-time AI-powered insights that drive meaningful decisions. We provide answers to more than 20 million questions every day so that people and organizations can attract new audiences, delight customers, create advocates, and extend their competitive advantage in the marketplace. Our vision is to raise the bar for human experiences by amplifying individual voices. Learn more at surveymonkey.com.