Birdeye
250 Cambridge Avenue , Suite 103, Palo Alto, California, 94085, United States
How Birdeye hit $100M revenue and 80K customers in 2023.
Birdeye is a customer experience and reputation management platform that operates the website birdeye.com. The company was founded in 2012 and is headquartered in Palo Alto, California, with additional offices in other parts of the United States, as well as in Europe and Asia. Birdeye's platform provides businesses with tools to manage and improve their online reputation, customer interactions, and overall customer experience. The platform offers features such as online review monitoring, social media management, customer surveys, ticketing and case management, and business listings management, providing businesses with a comprehensive solution for managing their online presence and customer feedback. Birdeye's platform is designed to be user-friendly and accessible, with a focus on enabling businesses to engage with their customers in real-time and improve their overall customer satisfaction. Birdeye serves clients across various industries, from small businesses to large enterprises, and is committed to helping businesses build trust and loyalty with their customers in the digital age.
2012
Founded
$100M
2023 Revenue
43.68%
YOY
$93M
Funding
Birdeye Revenue
In 2023, Birdeye revenue run rate hit $100M in revenue.
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2023
Birdeye hit $100M in revenue in 2023
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2022
Birdeye hit $69.6M in revenue in 2022
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2022
Birdeye hit $69.6M in revenue in 2022
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2021
Birdeye hit $57.5M in revenue in 2021
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2017
Birdeye hit $24M in revenue in 2017
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2012
Birdeye launched in 2012 with $0 revenue
Birdeye Funding History
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2022 Series C
Birdeye raised a Series C of in March, 2022
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2017 Series B
Birdeye raised a Series B of in February, 2017
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2016 Series A
Birdeye raised a Series A of in January, 2016
| FUNDING DATE | ROUND | AMOUNT | VALUATION |
|---|---|---|---|
| March, 10 2022 | Series C | ||
| February, 13 2017 | Series B | ||
| January, 28 2016 | Series A |
Team
Birdeye has 1,109 total employees and 267 sales reps that carry a quota. They have 80,000 customers an engineering team of 255 and a marketing team of 15.
| DISTRIBUTION | QTY |
|---|---|
| Total team size | 1.1K |
| Engineer | 255 (23%) |
| Sales | 267 (24%) |
| Marketing | 15 (1%) |
Founder / CEO
Naveen Gupta
Entrepreneur, product innovator, executive with experience building startups and managing $100M+ P&Ls at Fortune 500. 2011-2013 at RingCentral (IPO). 2005-2011 at Yahoo. 2000-2005 at UTStarcom, fastest growing company, 0 to $2.9B revenue in 5 years! Product leadership: Launched industry leading products (customer experience, cloud, mobile, advertising, search, social media, consumer Internet, monetization, content). Filed 3 patents, 1 issued. Sales & marketing leadership: Managed P&L, revenue growth across US, Europe, Asia. Expert in hiring and retaining top talent. Executive Education from Harvard Business School; MBA, Finance from NYU Stern & London Business School; B.S. Electrical Engineering from BITS Pilani Specialties: Product innovation, product management, product marketing, P&L, strategy, general management, engineering, marketing, sales, BD
Q&A
-
What's your age?
42
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Favorite online tool?
Outreach.io
-
Favorite book?
Predictable Revenue
-
Favorite CEO?
Brian Halligan
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Advice for 20 year old self
Take more risks
Customers
Churn
Birdeye Executives
| Name | Position | Working Email | Personal Email |
|---|---|---|---|
| Naveen Gupta | CEO | [email protected] | - |
| Naveen Gupta | Chief Executive Officer, Co-Founder | - | [email protected] |
| Cooper Samples | Channel Account Executive | - | - |
| Tien Nguyen | Executive Assistant to CEO President COO CTO | - | - |
Birdeye Employees
| Name | Position | Working Email | Personal Email |
|---|---|---|---|
| Naveen Gupta | CEO | [email protected] | - |
| Naveen Gupta | Chief Executive Officer, Co-Founder | - | [email protected] |
| Neeraj Gupta | Chief Technology Officer, Co-Founder | - | [email protected] |
| Ellen Levy | Investor | [email protected] | [email protected] |
| Melissa DesAutels | Graphic Designer | - | - |
| Jerry Yang | Investor | - | - |
| Kristy West | Sales Enablement Training | - | [email protected] |
| Kailash Yadav | Senior Engineering Manager | - | [email protected] |
| Cooper Samples | Channel Account Executive | - | - |
| Marc Benioff | Investor | [email protected] | [email protected] |
| Pedram Radfar | Team Manager II Channel Sales Business Development | - | - |
| David Lehman | President, Chief Operating Officer | - | [email protected] |
| M Van Monzon | Partner Success Manager | - | [email protected] |
| Gokul Rajaram | Investor | - | - |
| Saurabh Sharma | Team Lead | - | [email protected] |
| Tien Nguyen | Executive Assistant to CEO President COO CTO | - | - |
| Sumit Jain | Country Head CTO India | - | [email protected] |
| Kevin Weil | Investor | [email protected] | - |
| Stephanie Blitstein | Senior Manager Field Marketing | - | [email protected] |
| Michael Obi | Enterprise BDR Team Lead | - | - |
| Neba Del Angel | Sales Development Representative | - | - |
| Leonard Tau | General Manager of Dental Vertical | - | [email protected] |
| Waifa Chau | Chief Financial Officer | - | [email protected] |
Birdeye Board of Directors
| Name | Position | Working Email | Personal Email |
|---|---|---|---|
| Ajay Chopra | Board Member | [email protected] | [email protected] |
| Ajay Chopra | Series A lead investor and Board Member | - | [email protected] |
| Walt Weisner | Board Advisor | - | [email protected] |
| Joseph Porten | Board Member | [email protected] | - |
| Rob Theis | Board Member | [email protected] | [email protected] |
| Ashu Varshney | Advisory Board | - | [email protected] |
Frequently Asked Questions about Birdeye
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When was Birdeye founded?
Birdeye was founded in 2012.
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How much revenue does Birdeye generate?
Birdeye generates $100M in revenue.
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Who is the CEO of Birdeye
The CEO of Birdeye is Naveen Gupta.
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How much funding does Birdeye have?
Birdeye raised $93M.
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How many employees does Birdeye have?
Birdeye has 1.1K employees.
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Where is Birdeye headquarters?
Birdeye is headquartered at 250 Cambridge Avenue , Suite 103, Palo Alto, California, 94085, United States
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