Birdeye logo
Founded 2012


2017 Revenue





How Birdeye hit $24.0M in Revenue with 10K Customers in 2017.

About Birdeye

BirdEye is the all-in-one customer experience software: Online Reviews, Social, Surveys, Insights, Reputation. Get more reviews & customers with no extra work.

Monthly Revenue


Total Expenses


Net Income


Ebidta Margin


YOY Growth

Rule of 40



440 North Wolfe Road SunnyvaleCaliforniaUnited States

Birdeye Revenue

In 2017, Birdeye revenue run rate hit $24.0M in revenue.


Birdeye Valuation and Funding History

Birdeye has raised a total of $33.0M.

Why are so many SaaS founders taking money from instead of VC's?
Funding DateRoundAmountTotalValuation
02/13/2017Series B$25.0M
01/28/2016Series A$8.0M


Birdeye has 10K customers.

Lifetime Months


Monthly ARPU


Lifetime Dollars


Acquisition Cost


Average Annual Price


$0$2.4K5 month payback period024681012


Birdeye has an annual churn rate of 12.00%

Churn vs Expansion

Gross Annual Dollar Churn


Annual Dollar Expansion


Net Revenue Retention




Birdeye has 414 employees. They have 111 sales reps that carry a quota, an engineering team of 101 and a marketing team of 9.


Total Team Size



101 (24%)


111 (27%)


9 (2%)


Naveen Gupta

Entrepreneur, product innovator, executive with experience building startups and managing $100M+ P&Ls at Fortune 500. 2011-2013 at RingCentral (IPO). 2005-2011 at Yahoo. 2000-2005 at UTStarcom, fastest growing company, 0 to $2.9B revenue in 5 years! Product leadership: Launched industry leading products (customer experience, cloud, mobile, advertising, search, social media, consumer Internet, monetization, content). Filed 3 patents, 1 issued. Sales & marketing leadership: Managed P&L, revenue growth across US, Europe, Asia. Expert in hiring and retaining top talent. Executive Education from Harvard Business School; MBA, Finance from NYU Stern & London Business School; B.S. Electrical Engineering from BITS Pilani Specialties: Product innovation, product management, product marketing, P&L, strategy, general management, engineering, marketing, sales, BD


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Birdeye Board of Directors

Ashu VarshneyAdvisory Board
Walt WeisnerBoard Advisor
Ajay ChopraSeries A lead investor and Board Member

Birdeye Executives

Naveen GuptaChief Executive Officer, Co-Founder
Waifa ChauChief Financial Officer
Neeraj GuptaChief Technology Officer, Co-Founder
David LehmanPresident, Chief Operating Officer

Birdeye Employees

Cooper SamplesChannel Account Executive
Sumit JainCountry Head CTO India
Michael ObiEnterprise BDR Team Lead
Tien NguyenExecutive Assistant to CEO President COO CTO
Leonard TauGeneral Manager of Dental Vertical
Melissa DesAutelsGraphic Designer
M Van MonzonPartner Success Manager
Neba Del AngelSales Development Representative
Kristy WestSales Enablement Training
Kailash YadavSenior Engineering Manager
Stephanie BlitsteinSenior Manager Field Marketing
Saurabh SharmaTeam Lead
Pedram RadfarTeam Manager II Channel Sales Business Development

Frequently Asked Questions about Birdeye

When was Birdeye founded?

Birdeye was founded in 2012.

Who is the CEO of Birdeye?

The CEO of Birdeye is Naveen Gupta

How many employees does Birdeye have?

Birdeye has 414 employees.

How much revenue does Birdeye generate?

Birdeye generates $24.0M in revenue.

How much funding does Birdeye have?

Birdeye has raised $33.0M.

Where is Birdeye headquarters?

Birdeye is headquartered at 440 North Wolfe Road SunnyvaleCaliforniaUnited States

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