Founder Interview
How Reveleer Hit $51M Revenue in 2023, Doubling from $25M, with 80 Customers (Interview with CEO Jay Ackerman)
- Interview Date
- March 7, 2024
- Interviewee
- Jay AckermanCEO
Company Metrics at Interview Time
Revenue (2023)
$51M
Revenue Growth (2023)
100%
EBITDA Margin (2023)
Just below 10%
Customers (2024)
80
Avg Contract Value (2024)
$900K
Historical Snapshot
These numbers were reported by Jay Ackerman during his interview with Nathan Latka recorded in March 2024 and represent a historical snapshot of Reveleer at that point in time, not current figures. See Reveleer’s current numbers.

Key Takeaways
- 01Reveleer reported $51 million in revenue for 2023, up from $25 million in 2022 — Jay Ackerman: "we doubled from '22 to '23."
- 02EBITDA margin came in just below 10% in 2023, the first year the business was cash flow positive.
- 03The company grew from 30 customers in 2019 to approximately 80 customers by the time of the interview.
- 04Average contract value is approaching $900K annually per customer.
- 05Reveleer raised a $65 million venture debt facility from Hercules Capital to fund future acquisitions.
- 06Two acquisitions, Dynamic Healthcare in early 2022 and MDPortals in 2023, were central to the revenue and product expansion.
- 07Dynamic Healthcare was generating $7 to $8 million of ARR and was friends-and-family backed when acquired.
- 08MDPortals had a team of fewer than 15 people when acquired.
- 09Reveleer uses a per member per month pricing model for both payer and provider customers.
- 10Jay Ackerman estimates Reveleer is only about 25 to 30 percent of the way toward fully leveraging AI in its platform.
Company Metrics at Time of Interview
| Metric | Value | Source |
|---|---|---|
| Revenue (2022) | $25M | Founder interview, March 2024 |
| Revenue (2023) | $51M | Founder interview, March 2024 |
| Revenue Growth (2023) | 100% | Founder interview, March 2024 |
| EBITDA Margin (2023) | Just below 10% | Founder interview, March 2024 |
| Customers (2019) | 30 | Founder interview, March 2024 |
| Customers (2024) | 80 | Founder interview, March 2024 |
| Avg Contract Value (2024) | $900K | Founder interview, March 2024 |
| Venture Debt Raised (Hercules Capital) (2024) | $65M | Founder interview, March 2024 |
| Prior Debt Balance (2023) | Sub $2M | Founder interview, March 2024 |
| Dynamic Healthcare ARR at Acquisition (2022) | $7M to $8M | Founder interview, March 2024 |
| MDPortals Team at Acquisition (2023) | Sub 15 | Founder interview, March 2024 |
| AI Utilization (self-assessed) (2024) | 25% to 30% | Founder interview, March 2024 |
Growth Breakdown
Revenue
Reveleer reported $51 million in revenue for 2023 ("almost 52"), doubling from $25 million in 2022. Jay Ackerman attributed the growth to internal product development, including AI features, and the two acquisitions completed in 2022 and 2023.
Customers
The company grew from 30 customers in 2019 to approximately 80 by early 2024, and average contract value is now approaching $900K annually per customer. Jay credits internal product development and the Dynamic Healthcare and MDPortals acquisitions with letting Reveleer sell a more complete solution into its existing customer base.
Team and Acquisitions
Dynamic Healthcare, acquired in early 2022, was a long-established, friends-and-family-backed business generating $7 to $8 million of ARR; Reveleer migrated its data-center stack to AWS and, in its first twelve months of ownership, sold more new business than Dynamic had in the prior five years. MDPortals, acquired in 2023, had a team of fewer than 15 and was more culturally aligned, and Jay said it challenged Reveleer to move faster.
Profitability and Funding
2023 was the first year Reveleer achieved positive cash flow and EBITDA, finishing just below a 10% EBITDA margin. The company then raised a $65 million venture debt facility from Hercules Capital in early 2024 to fund future acquisitions, its first significant debt exposure after carrying less than $2 million in prior debt.
Growth Strategy
Strategic Acquisitions with Product Fit
Reveleer acquired Dynamic Healthcare and MDPortals specifically because their products rounded out the existing platform, allowing the sales team to offer a more complete solution to the same buyer personas already under contract. Both companies had been established partners before the acquisitions, reducing integration risk.
Per Member Per Month Pricing Shift
Reveleer shifted from a pre-purchased unit model to a per member per month pricing structure. Jay said the old model was harder for customers to model and manage, while per member per month is the model health plans and health systems already run their businesses on.
Debt Financing for Inorganic Growth
Rather than diluting equity further, Reveleer used a $65 million venture debt facility from Hercules Capital to fund M and A activity. Jay noted that the company's profitability and strong unit economics allowed it to negotiate favorable terms and position itself as a lower-risk borrower.
Acquisition Integration Playbook
Reveleer engaged consulting firm Ankura to build a structured integration playbook after the first acquisition, covering work streams for finance, HR, sales, marketing, and technology in a defined sequence. This playbook was then reused for the second acquisition and is intended to support future deals.
AI-Driven Product Differentiation
Reveleer uses machine learning and AI to synthesize large volumes of patient data from multiple care settings, surfacing the top two or three clinical priorities for a doctor during a patient visit. Jay sees this as a significant competitive moat alongside the proprietary data access the company has built with Medicare and Medicaid populations.
Best Quotes
“More right than not. Yes. Yeah. What was the biggest thing? I mentioned to you, the one we didn't get right is we thought we would end 2019 with a business that was generating positive cash, and we didn't hit that point until 2023, but we're there now and really excited about how the business is performing.”
“Yeah, and one of there's been one major change in our customer segment since we talked in 2019. So we're selling a data and analytics platform to payers, insurance companies, and risk bearing providers, think health systems, hospitals, doctors who take risk to support value based care.”
“Yeah, so our pricing model has shifted from our last discussion predominantly to a per member per month model. So that health plan, that provider, they'll pay us a set dollar amount for every number, every one of the patients in their care.”
“Yeah, sure. So we're approximately 80, Yeah, 80 customers from 30. And our average contract values continued to grow to where we're approaching 900,000 annual contract value per customer.”
“Yeah. Both. So, yes, we continue to build product internally. We've had some phenomenal innovations using AI in our product. But both acquisitions, Dynamic Healthcare, which we acquired in beginning of early 'twenty two, and MDPortals, we acquired in 'twenty three, are allowing us to sell a more complete solution and are giving us an opportunity to go back and expand our footprint, you know, as we've proven ourselves inside of the customer segments that we've been talking about.”
“So in 2022, we were 25,000,000 of revenue. 2023, we were 51, almost 52. So we doubled from '22 to '23.”
“No, actually it was debt. It was all debt. Now that our business is generating cash, and we have really good understanding of the unit economics of our business, We wanted to raise a debt facility to support M and A.”
“We were just below 10.”
“Look, I mean, if you peel the top off and look into our economics, like we are running a good business. We've been efficient stewards of capital that shows up.”
“Oh, I think we're as proud as I am of what we're doing, I think we're 30% of the way there, 25% of the way there. Yeah. It's a long way to go.”
What Happened Next
This interview captures Reveleer at a specific moment in early 2024, when the company had just closed a $65 million venture debt facility with Hercules Capital and was targeting $100 million in revenue for the year. The figures Jay Ackerman shared, including the $51 million in 2023 revenue and approximately 80 customers, reflect the company's position at the time of recording and may have changed significantly since. For current revenue, customer count, funding, and other metrics, visit the live Reveleer company profile on GetLatka.
View Reveleer’s current profile and metricsFull Transcript
Chapters
- 0:00Introduction to Reveleer and Host Overview
- 2:10Catching Up: 2019 Predictions and Cash Flow Milestone
- 3:08What Reveleer Sells and Who Buys It
- 4:02How AI Surfaces Patient Insights for Doctors
- 5:01Data Sources and Chronic Condition Focus
- 7:37Pricing Model: Per Member Per Month
- 9:21Customer Growth from 30 to 80 and ACV Expansion
- 10:19Two Acquisitions: Dynamic Healthcare and MDPortals
- 11:10How to Derisk M and A Integration
- 16:52Revenue Revealed: $25M in 2022 to $51M in 2023
- 17:46Hercules Capital: $65M Venture Debt Facility
- 18:34Interest Rate, Exit Fees and Cost of Capital
- 21:44EBITDA Margin Just Below 10%
- 23:43Famous Five: Books, CEOs, Tools, and Sleep
- 25:13AI Utilization and Competitive Moat
Introduction to Reveleer and Host Overview
Nathan Latka
00:00Guys, reveleer launched back in 2013. Are selling specifically to insurance businesses and then also doctors and folks on the front lines to say, hey, listen, when that doctor is seeing a patient, focus on the chronic heart issue, which Jay knows he can surface because of health records that he sits on using a little bit of machine learning AI room to do there, but he scaled nicely. Broke $51,000,000 of revenue last year with about 10% EBITDA margin.
00:23The year before that, about 25,000,000. So doubled over the past eighteen months. Hoping to break a 100,000,000 this year. That's the stretch goal. We're rooting for them, funding the business in a very capital efficient way, keeping the equity new deal done with Hercules. I can't talk about Jay's specific deal, but Hercules public filings, they're usually targeting a 15.5 all in weighted yield and 11% headline rates. Sounds like they got a good deal done here as Jay
00:45is gonna hopefully use that money to go fund future acquisitions as they look to continue to expand ACV, which they've done over the past three years, expanding ACV almost three x to 9 to $900,000 in annual revenue per average employee. Hey, folks. If we haven't met yet, my name is Nathan Latka. I launched and sold my first software company back in 2015 and went on to write a book about it, which you guys made a Wall
01:09Street Journal bestseller purchasing over 30,000 copies. Thank you so much for that. After the book, I launched this show and one went on to create founderpath.com. I raised a large fund to do non dilutive deals with b to b software founders. So far, we've invested in over 400 software founders totaling a $150,000,000. Here in 2024, we're doing three to four new deals per week. So if you're looking for capital and don't wanna give up equity, go
01:38sign up at founderpath.com for free to get your offer. Alright. Let's jump into the interview. Hey, folks. My guest today is Jay Ackerman. He's an enterprise software executive responsible for setting the vision, strategy, and objectives for a reveleer. As a leader, he's also keenly focused on shaping and stewarding the culture at the company to attract a robust collaborative team while driving an innovative mandate to accelerate value based care mission. To make this really specific, reveleer is
02:04a data and analytics platform for healthcare. So super specific. We're gonna jump into it today. Jay, you ready to take us to the top?
Catching Up: 2019 Predictions and Cash Flow Milestone
Jay Ackerman
02:10>> Yeah. Can't wait, Nathan. Let's go.
Nathan Latka
02:12We were just chatting preshow. Our first chat was all the way back five years ago in 2019. You said you re listened to the episode last night. Do you get most of the predictions right?
Jay Ackerman
02:22>> More right than not. Yes. Yeah. What was the biggest thing? I mentioned to you, the one we didn't get right is we thought we would end 2019 with a business that was generating positive cash, and we didn't hit that point until 2023, but we're there now and really excited about how the business is performing.
Nathan Latka
02:43So just to be clear, last year in 2023, you guys ended up EBITDA positive, cash flow positive at the end of the year.
Jay Ackerman
02:49>> We did.
Nathan Latka
02:50Yeah. That's incredible. Congratulations. Now I have a bunch of questions in term you're doing a very a lot of very unique things. You've raised a large round from Hercules in a down market. You have successfully executed that I know of two acquisitions. A lot of founders love the idea of inorganic growth
What Reveleer Sells and Who Buys It
Nathan Latka
03:08via acquisitions, but then they fail with the integrations. I think you've done a really nice job. I wanna dig into that. But you've also have a really efficient capital structure, I think. But before we dig into any of that, let's talk about what we love, which is your customers. What are they buying from you? What are you selling?
Jay Ackerman
03:21>> Yeah, and one of there's been one major change in our customer segment since we talked in 2019. So we're selling a data and analytics platform to payers, insurance companies, and risk bearing providers, think health systems, hospitals, doctors who take risk to support value based care. And so those are our two market segments, and they're buying a software platform that helps them understand their patient's health and how well they are performing and delivering high quality care to
03:53>> them.
Nathan Latka
03:55And so help me, just to be clear, and you're selling directly to the insurance companies for the data, and then you're selling something to the doctors and hospitals, the first, the front row folks, is that right?
How AI Surfaces Patient Insights for Doctors
Jay Ackerman
04:02>> Yeah. Yeah, so think a doctor who's going to see a Medicare patient, when that patient walks into their office, they can pull up in their EMR
04:16>> a result file from us that's gonna say, Hey, Nathan's here, and we want you to focus on these three specific medical conditions that our AI has identified from a wide set of data that we've captured, that these things might be going on with them. So it allows the doctor in that fourteen to sixteen minute visit to be more efficient, to potentially capture a condition that they may have missed, and ultimately leading to better care for the
04:43>> patient. So yeah, that's a new offering for us.
Nathan Latka
04:46I mean, Jay, I go to my primary care doctor once a year, and they don't remember the stuff I told them twelve months ago. How do you sit on enough data to be able to tell the doctor, focus on these three things about Nathan, because we learned about these four years ago from this other dataset we sit on?
Data Sources and Chronic Condition Focus
Jay Ackerman
05:01>> Yeah. Well, so the thing that you know, and you've probably experienced this,
05:06>> something pops up for you and you'll go to an urgent care setting. You might have a prescription filled from CVS, you might have it fulfilled from a local small pharmacy. You may then go see a doctor out of network and you have a lab done. And so that data is not consolidated in an easy format. We're able to sweep, we identify like a geography based upon where you are, how many miles we're gonna sweep, all the
05:33>> care settings that exist, pull that data in, we're really successful. We can capture incremental data on 90% of the patients that kind of run through our platform. But the challenge is when you get all that data, you better be really good at mining it, because you can have thousands of pages of data. And so we take that thousands of pages of data and we synthesize it down to the top two or three things. And if a
05:58>> doctor is curious and doesn't understand what we're suggesting, they can click in and go exactly to the precise spot in one of those records where we're drawing that conclusion.
Nathan Latka
06:09Okay, so let's just use me as an example real quick. So like, I'm making this up, right? But let's say the example, last year I had strep throat. I went to urgent care. I didn't go to my PCP because she was too slow, right? They were too slow to I see went to urgent care. It's only four miles from the PCP. It's 12 miles away. What public data set are you able to use to know that
06:26I purchased cough drops or nasal spray at CVS because the urgent care prescribed something?
Jay Ackerman
06:34>> Yeah. Well, we're connected into a couple of the major lab systems, pharmacy data companies. So when we put your name and we can pull what data they have on your prescriptions that have been fulfilled.
Nathan Latka
06:49What are those big ones? Can you name the top three?
Jay Ackerman
06:53>> You know, there's you'll see a lot tied to diabetes. Like, you know, in our our target segment in health care, patients and Medicaid patients, those are our two biggest segments. So Medicare, you're gonna see people with diabetes, chronic heart condition, kidney disease. And so that, those are examples of the, let's call it, top conditions that stand out, obesity, morbid obesity.
Nathan Latka
07:22So you'll scrape data sets related to those things, not like strep throat from a guy like Nathan at the CVS?
Jay Ackerman
07:29>> No. No. I see. I see. Yeah. More chronic, you know, things that are gonna carry, you know, kind of year to year.
Pricing Model: Per Member Per Month
Nathan Latka
07:37Okay. I think our audience now clearly understands sort of what you're providing customers. That was extremely helpful. Help me understand how how you've priced this. So what does an insurance company pay you and what would the doctor or the hospital pay you?
Jay Ackerman
07:48>> Yeah, so our pricing model has shifted from our last discussion predominantly to a per member per month model. So that health plan, that provider, they'll pay us a set dollar amount for every number, every one of the patients in their care, and, you know, we bill we bill them portably on that. And they run their businesses under those models. So that's a well understood model and running a health plan. It's a well understood model and running
08:19>> a large health system.
Nathan Latka
08:20Yep. Yep. Okay. So yeah, that makes sense. And then when you're selling to an insurance company, what does that package look like?
Jay Ackerman
08:27>> Same thing. It's a per member per month.
Nathan Latka
08:30Ah, okay. Okay. So both. So it's two different segments, but it's the same sort of pricing model per member per month quarterly.
Jay Ackerman
08:36>> Yeah.
Nathan Latka
08:37Okay. And what what did you I forget. Pardon me. Where what did you switch from? What were you were you doing?
Jay Ackerman
08:42>> We were predominantly in a, like, sort of like a cell phone cellular plan model where you would pre purchase units on our platform. So you would pre purchase, if you had, if a health plan had 100,000 members that they were caring for, they would pre purchase, they might look at 25,000 of their patients, so they would pre purchase the units, and if they went over that, would bill them incremental overages.
Nathan Latka
09:12I see, I see.
Jay Ackerman
09:13>> And it's harder for them to model that, it's harder for them to manage kind of those overages that, you know, would often show up.
Customer Growth from 30 to 80 and ACV Expansion
Nathan Latka
09:21Yep. And I remember back in 2019, you told me that you were serving at that point about 30. I don't know what were they, if the concentration was insurance companies or doctors or hospitals, but it was 30 of that group combined. Where are you, and can you give an update on that number today?
Jay Ackerman
09:34>> Yeah, sure. So we're approximately 80, Yeah, 80 customers from 30. And our average contract values continued to grow to where we're approaching 900,000 annual contract value per customer.
Nathan Latka
09:54We have to dive into this. So guys, do not stop listening to this, and I'll tell you why. Jay's ACV back in 2019 was about 274,000. So he's more than he's not only tripled, he almost tripled his customer base from 30 to 80. He's also tripled his ACV. So I wanna dive deeper here now, Jay, how on you've done that. Was it was it inside product development with your engineering team, or do these two acquisitions that
10:17I read about come into play here?
Two Acquisitions: Dynamic Healthcare and MDPortals
Jay Ackerman
10:19>> Yeah. Both. So, yes, we continue to build product internally. We've had some phenomenal innovations using AI in our product. But both acquisitions, Dynamic Healthcare, which we acquired in beginning of early 'twenty two, and MDPortals, we acquired in 'twenty three, are allowing us to sell a more complete solution and are giving us an opportunity to go back and expand our footprint, you know, as we've proven ourselves inside of the customer segments that we've been talking about.
Nathan Latka
10:49One of the traps founders fall into is they go say, Yeah, if I just have more money, I could go buy these three companies. And they put together a beautiful Excel model, and they say, yeah, once the acquisition's done, we're gonna cross sell and ARPU's gonna expand, and the teams are gonna have no cultural issues at all, and the tech stacks are gonna match. It's gonna be perfect. How do you model an M and A process
11:05before doing it to try and derisk the operational integration that has to happen afterwards?
How to Derisk M and A Integration
Jay Ackerman
11:10>> Yeah. Yeah. It's simple, right? Like the 80% of acquisitions fail.
Nathan Latka
11:15That's true.
Jay Ackerman
11:16>> Yeah. I mean, a couple of things for us. Our acquisition strategy is centered around identifying product that rounds out the solutions that we're offering today. So when we do that, we're effectively expanding what we can offer to the same buyer. So we're not asking our sales team to go learn kind of the buying pattern of a new executive inside of a health system that has nothing to do with the people that we're currently talking with. So
11:45>> that's kind of number one. We did, in our first acquisition, acquired a more dated tech stack, and we took traditional kind of data center hosted tech stack, we've migrated it to AWS, and
Nathan Latka
12:01Which company was that? Dynamic Healthcare?
Jay Ackerman
12:04>> So we moved it into AWS, we've modernized the tech stack, now the same single brand, so the experience for the customer is they're seeing one company, the data flows across both applications.
12:20>> Culture culture is a bit is important. Dynamic was a slower moving company when we acquired it.
Nathan Latka
12:26They had 38, about thirty, thirty eight on the team when you bought it?
Jay Ackerman
12:31>> Yeah. Probably actually a little smaller than that. And And we, in the first twelve months of owning them, we sold more new business than they had sold in the prior five years. And the reason I call that out is because all of a sudden we were asking everybody to run a lot faster, to move a lot quicker, and how we were standing up new customers, operationalizing it. And for some, weren't, you know, they weren't used to
12:56>> that. Some didn't really wanna do that. We had some people who self selected out, who didn't wanna move at that pace. We're really excited about the way the team has contributed and some of the talent that has risen up. But yeah, that wasn't for everybody. MDPortals, the second acquisition, much more culturally aligned in the way we operate and the way we move. In fact, they probably have challenged us to move a little faster.
Nathan Latka
13:21How many people on their team when you bought them?
Jay Ackerman
13:24>> Yeah. I mean, there was a smaller team. It was a team of
13:28>> sub 15.
Nathan Latka
13:29Okay. Okay. So I mean, both these companies, it looks like we're bootstrapped in under $3 to $4,000,000 in revenue when you bought them. Is that a fair statement?
Jay Ackerman
13:37>> Fair for acquisition number two. Acquisition one was a cash generating business of about $7 to $8,000,000 of ARR. Like it was Oh, wow. It been a business for a long time.
Nathan Latka
13:51That's impressive though, because if they were under 30 FTEs when you bought them at '28, generating 7 to $8,000,000 of revenue, that's a cash machine. I mean, the revenue per employees through the roof, that's like record numbers, but they were bootstrapped. Right?
Jay Ackerman
14:03>> Friends and family backed. Yeah.
Nathan Latka
14:05You weren't dealing though in your negotiation with some VC that said, Jay, I want a 100 x return. It's a billion dollars for the M and A deal or bust.
Jay Ackerman
14:11>> No. No.
Nathan Latka
14:13Yeah. Interesting. And by
Jay Ackerman
14:14>> way, Ben, on the acquisition front, both of them were companies we had established partnerships with. So Mhmm. We we understood one another. We knew how our products were gonna together, we were already out selling them in the market, and it made a lot of sense to just go quicker and move to acquisition.
Nathan Latka
14:30Yeah, this makes a lot of sense.
14:33How did you make sure, I mean, do you have a history at other companies of doing M and A? How did you make sure to get that first one right? Are there any sort of pieces of advice you give our audience, consultants you use, things like that?
Jay Ackerman
14:43>> I I have done M and A in the past. I wouldn't say I mean, I've done I was a seller, I sold a business, I was a part of buying two, three other companies in the past. So a number of experiences, but not, you know, not double digits. But I think what's most important is the product. You gotta have product fit. You can't do it for financial engineering purposes. If you go down that path, yeah, your
15:12>> numbers might look nice for a little while, but it's gonna break down.
15:16>> So, and we had to have the resources internally that could support the integration work. So the one thing we did, we brought a consulting firm in to work with our team to build the playbook with Dynamic that we could use in acquisition too, and then whatever comes in the future, expect to do more acquisitions, which is why we did that raise with Hercules that you noted. Yeah. But we built a playbook to manage Who
Nathan Latka
15:44did you can I ask, Jay, who you used? Which consultant?
Jay Ackerman
15:47>> Yeah. Use we use a consulting firm. I think they're headquartered in Tennessee called Ankura.
Nathan Latka
15:54Ankura. They specifically helped you build sort of, hey, after you buy the company, do this on day one, do this on day two, do this on day three, that kind of thing?
Jay Ackerman
16:03>> Yeah. And build the tooling so that we could then manage a broad set of work streams. You know, we would have the sales, you know, marketing integration work stream, right? We had the back office work stream on how we were integrating. Like day one, finance and HR were integrated. Sales and marketing was the next stream to integrate. Then we had kind of a slower roll around product and technology. So they helped us kind of align that,
16:31>> create the playbooks that we could execute, create the methodology in which we would manage a steering committee and track the synergies that we were expecting, whether it's cost synergies or revenue synergies.
Nathan Latka
16:43Yeah. And this is just to be clear, I wanna make sure I give the right resource to my audience. It's ankura.com, Ankura.
Jay Ackerman
16:50>> Yeah. Yeah. You got it right Okay.
Revenue Revealed: $25M in 2022 to $51M in 2023
Nathan Latka
16:52Yeah. Interesting. That makes a lot of sense. Okay. So those were the two m and a deals. Look, I'm obviously running the numbers in my head trying to guess your revenue. You also seem to be pretty transparent. Are you comfortable sharing where you guys were at last year where you finished at?
Jay Ackerman
17:04>> Yeah. Sure. Yeah. And I think I've shared them in some other settings. So in 2022,
17:12>> we were 25,000,000 of revenue. 2023, we were 51, almost 52. So we doubled from '22 to '23.
Nathan Latka
17:23Wow. And
Jay Ackerman
17:24>> if our team executes well, we'll deliver like numbers in '24.
Nathan Latka
17:29You think you can double again this year? You can break a 100,000,000 this year in run rate by December?
Jay Ackerman
17:33>> It's our our target. Yeah. Yeah.
Nathan Latka
17:35It's a good It's
Jay Ackerman
17:36>> not it's not it's not our board it's not our board plan. It's not our board plan, But Yeah.
Nathan Latka
17:39Hopefully, board plan is 30% under that. Right?
Jay Ackerman
17:42>> Yeah. There's there's there's some cushion. There's some cushion. Talk to
Hercules Capital: $65M Venture Debt Facility
Nathan Latka
17:46me about Hercules because when most people think about Hercules, they think about debt. Was the 65,000,000 pure equity?
Jay Ackerman
17:52>> No, actually it was debt.
Nathan Latka
17:53It was all debt.
Jay Ackerman
17:54>> It was all debt. Now that our business is generating cash, and we have really good understanding of the unit economics of our business, We wanted to raise a debt facility to support M and A. And so Hercules is, we actually had great deal of interest from a number of parties to back
18:18>> this vision that we have for building a broad based, value based care platform and operating system for value based care. And so that 65,000,000 is effectively aligned based on ARR at really attractive curves.
Interest Rate, Exit Fees and Cost of Capital
Nathan Latka
18:34Yeah. No. This makes a lot of sense. I mean, so so one of the things that I like to do at the end of every quarter is I go study all the 10 q's and and and 10 k's from the publicly traded BDCs. Thankfully, Hercules is one of those, we can see all their deals. For example, they gave Sisense a $34,300,000 loan at 11% headline interest rate. Now, obviously, Sisense has raised $270,000,000 of equity with estimated
18:55revenues about your same size, 72,000,000. They also gave a couple other lines to others, but this this deal will eventually show in their 10 q. I'm wondering if you're able to share with us, like, the high level rate you got on that facility.
Jay Ackerman
19:06>> Well, you know, I'm I I can't I can't disclose the actual rate, but let's call it it's in the range of what you just called out.
Nathan Latka
19:14Okay. Yeah. One of the things one of the hits that Hercules gets maybe you can defend them here if your experience has been great, is they charge pretty substantial exit fees. They specifically charge scisense. I wanna make sure I get this right. Right? A a 2.55% exit fee on one deal, and then a three and then point 45% exit fee on their deal they did with Suzy, another SaaS company. How did you think about exit fees,
19:35and was that a big deal? Was that a big deal negotiation point for you?
Jay Ackerman
19:38>> It certainly was a big deal because we were thinking about what our next financing step is, and when another investor might enter. And if another investor entered in the near term horizon, would we pay that down, and what might that rate look like on a blended basis? So first off, like what was most important to us is the total interest expense that we're going to pay with front end fees, back end fees, carrying fees, and straight
20:09>> borrowing costs. That's number one. Yes, we were focused on the exit fee, and we were able to lock in at a rate that we felt comfortable with.
Nathan Latka
20:20Across
Jay Ackerman
20:22>> the total borrowing, very healthy for the environment that we're in.
Nathan Latka
20:27According to Hercules last 10 Q, which would have been the twenty twenty three Q3 number, they had approximately 3,300,000,000 of AUM, of which 25.4% of that exposure was to B2B SaaS, representing about $840,000,000 of exposure. This is a significant position for them. This deal they just did with you, in a sense, sort of own the bank. That must feel pretty good. They also say, he's smiling. They also say that their target weighted average yield is about
20:5215.5%. So to your point, if you're looking at a headline rate of eleven, twelve percent, they're gonna get their fees somewhere around that 15 over time. Did you sort of see that when you ran the all in cost of capital, you're sort of in that same range?
Jay Ackerman
21:06>> Our our all in is, I think, in the lower end of the range.
Nathan Latka
21:11Yeah. You're a better risk company than most in their portfolios. You're saying that in a nice way.
Jay Ackerman
21:17>> Yeah. Look, I mean, if you peel the top off and look into our economics, like we are running a good business. We've been efficient stewards of capital that shows up. I think our risk profile is really interesting, and not there are not a lot of companies right now that are growing, doubling, increasing And so doing both of them puts us in a position where we can, you know, ask for more favorable terms.
EBITDA Margin Just Below 10%
Nathan Latka
21:44I can totally agree with you. Absolutely. When you do 51,000,000 last year, what was your EBITDA margin? Are you talking like 10% or barely profitable?
Jay Ackerman
21:52>> We were just below 10.
Nathan Latka
21:54I mean, that that's that's ama did you knew you know you were gonna go to market with a debt deal, so you wanna make sure you could tell that that profitability story there?
Jay Ackerman
22:01>> You know, actually, the debt no. Actually, that wasn't the plan. We I would say q three, kind of felt really good about the way we were running the business, and we went to our board and our two primary financial sponsors, Upfront Ventures and Oak HC/FT, and said, 'Hey, we'd like to raise a debt round to support move in a little faster on the M and A front, and they got behind it. So it wasn't it wasn't
22:29>> part of the plan at the beginning of the year.
Nathan Latka
22:31Yep. Were you refinancing out any other debt, or is this your first debt exposure at the company?
Jay Ackerman
22:35>> We had we had, like, sub $2,000,000 of debt. That's a good question.
Nathan Latka
22:40Nothing. Yeah.
Jay Ackerman
22:41>> Yeah.
Nathan Latka
22:41So how does it feel? I mean, lot of founders, they read about VC in the paper and the billion dollar deals. And I'm like, folks never calculate the cost of getting up all that equity. It's like, man, if you can use debt and keep it, you're gonna it's gonna be way better. But I'm biased. I run a fund that does this. Let them hear it from you.
Jay Ackerman
22:56>> Yeah. Look, I'm I'm a shareholder. I've I was really excited to bring Oak in in 2021. They've been a transformative partner, but they stepped in with a big equity position. All of sudden, I took a look. I'm like, Wow, my you know, my state's gone down quite a bit. And, yeah, look, I mean, as you build, you want to make sure that
23:21>> You you can think about both. The equity, you know, equity is expensive, but it allows you to sleep better at night. And so you've been on the debt road, you've got to make sure you understand it. And yeah, we feel great about what we're building, how we're trying to use equity and debt.
23:37>> And yeah, we're excited to go from, you know, we're looking at the next kind of milestone of 200, 200 plus million.
Famous Five: Books, CEOs, Tools, and Sleep
Nathan Latka
23:43Well, we're rooting for you. I apologize. I got so into this. I lost track of time. I wanna be respectful of your your end So time let's wrap up with the famous five j. Number one, your favorite business book.
Jay Ackerman
23:52>> Well, I'll I'll use it. I'm not gonna say favorite book, but I'm gonna share a book that I recently read called Breathe. Yeah. Which is great read about
Nathan Latka
24:03Brene Brown. Right?
Jay Ackerman
24:04>> Yeah. No. No. Breathe. Not not Brene Brown, but the book Breathe, which is really about the art of how you breathe. So it's a worth it's a worthwhile read. Oh, James Nestor. Yeah. It's great. It's fantastic.
Nathan Latka
24:18Yellow cover.
Jay Ackerman
24:20>> Yep.
Nathan Latka
24:20Okay. Very good. Number yeah. Go ahead. Do you have another one?
Jay Ackerman
24:24>> No. No. Go.
24:25>> I'm ready.
Nathan Latka
24:26He's he's got his things prepared. I love it.
Jay Ackerman
24:27>> Number two is No.
24:28>> I see. Yeah. Good.
Nathan Latka
24:29Is there a CEO you're following or studying?
Jay Ackerman
24:33>> Yeah. Look, I yes. I'm focused heavily right now on ServiceNow. Mhmm. And I think what they're doing is fantastic. And you also look at how
24:44>> AI has played a part there. And when Bill McDermott left SAP to go to ServiceNow, I kind of shook my head and I said, didn't get the move. And I love paying attention to what they're doing and how he's leading that company.
24:57>> Mhmm.
Nathan Latka
24:58Number three, what's your favorite online tool for building the business?
Jay Ackerman
25:02>> Favorite online tool? I gotta tell you, I'm pretty obsessed with ChatGPT as my, like, go to app on my phone right now. So it's helping me be a more efficient CEO.
AI Utilization and Competitive Moat
Nathan Latka
25:13Yep. Everyone says they're using AI now in their stuff. You are sitting on a lot of data, so I do believe you do have some sophisticated stuff on the back end. But do you feel like, like, if you're if if a 100% is you're using AI to its full potential at the company already, it's fully installed, it's cranking, like, percentage what do you think you're on the way there?
Jay Ackerman
25:30>> Oh, I think we're as proud as I am of what we're doing, I think we're 30% of the way there, 25% of the way there. Yeah. It's a long way to go.
Nathan Latka
25:40>> Yep.
25:40Number
Jay Ackerman
25:41>> four, It how many seems of like it keeps me up at night because I think there are small companies who can get birthed overnight and very quickly make claims that they can do things that we're doing or things beyond what we're doing.
Nathan Latka
25:52The nice thing about what you built though is I imagine the big part of the moat that you sit on is getting access just to the data to train these systems is difficult. You already, because your size, have access to unique and proprietary data sets in the space for Medicare, Medicaid, diabetes, chronic heart, etc. A startup wouldn't be able to necessarily tap that as easily as you.
Jay Ackerman
26:08>> It's harder to tap that. And the other moat we have is it is very difficult to win business with health systems and insurers. And so to have 70 of them under contract, that gives us a pretty wide mode.
Nathan Latka
26:20Yeah. Yeah. All right. Number four, how many hours of sleep do you get every night?
Jay Ackerman
26:24>> Six and a half, not a lot.
Nathan Latka
26:25Situation, married, single, kids?
Jay Ackerman
26:29>> Married, two boys, 14 and 20.
Nathan Latka
26:32Oh, busy guy. And how old are you?
Jay Ackerman
26:35>> 56.
Nathan Latka
26:3656 years young. Take us back last question. Something you wish knew when you wish you knew when you were 20.
Jay Ackerman
26:42>> What do I wish I knew when I was 20?
26:46>> I think what I wish I knew when I was 20, the value of being in a company with great talent that'll push you to be better at what you do.
Nathan Latka
26:56Guys, reveleer launched back in 2013. Are selling specifically to insurance businesses and then also doctors and folks on the front lines to say, Hey, listen, when that doctor's seeing a patient, focus on the chronic heart issue, which Jay knows he can surface because of health records that he sits on using a little bit of machine learning AI room to do there, but he scaled nicely. Broke $51,000,000 of revenue last year with about 10% EBITDA margin. The
27:19year before that, about 25,000,000. So doubled over the past eighteen months. Hoping to break a 100,000,000 this year. That's the stretch goal. We're rooting for them. Funding the business in a very capital efficient way, keeping equity. A new deal done with Hercules. I can't talk about Jay's specific deal, but Hercules public filings, they're usually targeting a 15.5% all in weighted yield and 11% headline rates. Sounds like they got a good deal done here as Jay is
27:41gonna hopefully use that money to go fund future acquisitions as they look to continue to expand ACV, which they've done over the past three years, expanding ACV almost three x to 9 to $900,000 in annual revenue per average employee per per average customer. Jay, thanks for taking us to the top.