Conversational Intelligence Software
Yellow.ai is an enterprise-grade conversational AI platform founded in 2016 and headquartered in Bangalore, India. The company builds Dynamic AI Agents that automate customer service and employee engagement interactions across voice, WhatsApp, Google Business Messaging, and other channels, pricing its platform on a per-conversation or per-minute-of-call-handling basis. As of mid-2022, Yellow.ai reported approximately 1,000 customers, an annual recurring revenue run rate in the $25 million to $35 million range, and year-over-year growth of 140 to 150 percent. The company targets ending 2022 with $40 million to $60 million in ARR, representing 2.2 to 2.5 times its prior-year bookings. Yellow.ai has raised $104 million in total funding across three rounds, most recently a $78 million Series C in 2021 led by WestBridge Capital with participation from Sapphire Ventures, Salesforce Ventures, and Lightspeed Venture Partners, at a valuation reported at $500 million. CEO Raghu Ravinutala told Latka in August 2022 that more than 90 percent of the Series C proceeds remained in the bank, giving the company a runway he estimated at two to three years under its current plan.
- Revenue
- $79.5M
- Customers
- 1K
- Year founded
- 2016
- Funding
- $102.2M
- Team size
- 1K
- Location
- United States
