Talkdesk is a cloud-based contact center software provider.
Latka collected this data by interviewing Talkdesk CEO Gadi Shamia on 12/01/2020
In 2017, Talkdesk revenue run rate hit $39.0M in revenue.
Talkdesk has 50K customers.
Talkdesk has an annual churn rate of 0.00%
Churn vs Expansion
Talkdesk has 1,176 employees. They have 185 sales reps that carry a quota, an engineering team of 454 and a marketing team of 56.
Total Team Size
CEO and co-founder of Replicant, a voice AI platform that solves customer issues on the phone. Prior to that, I helped taking Talkdesk from a seed-stage to a Unicorn as its COO and helped architect and execute its 20X growth in people and revenue. The first startup I co-founded was acquired by SAP and is now SAP's core ERP + CRM offering for SMBs, and > half a billion dollars a year global business. Additional leadership roles at SAP (Sr. VP/GM), Adobe (Operations, M&A integration) and ReachLocal (President & General Manager, throughout IPO). Boards roles at EchoSign (acquired by Adobe), Intacct (acquired by Sage for $850M, Algolia and Talkdesk. *** If we don't know each other choose "Follow" and send me a message, rather than sending a connection request***
The Innovators Dilemma
Jeff Lawson 17:21
Wished I had more ease about the future
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|Josh Stein||Board of Directors|
|Pablo Ruiz||Chief Executive Officer|
|David Middler||Chief Legal Officer|
|Kathie Johnson||Chief Marketing Officer|
|Chad Gaydos||Chief Operating Officer|
|CK Kannan||Chief Product Officer|
|Raoul Felix||Chief Technology Officer|
|Tiago Paiva||Founder, Chief Executive Officer|
|Brian Perdue||Channel Manager|
|Pedro N||Data Engineer|
|Milan de Nijs||Data Scientist|
|Alexandre Gordo||Engineering Manager|
|Ana Vale||Frontend Software Engineer|
|Tal Bevan||General Manager Canada|
|Kyle Swensen||Global Director of IT|
|Jafar Adibi||Head of Data Science and AI|
|Marilia Moita||Lead Product Designer|
|Michael Alder||Marketing Operations Specialist|
|Pedro Bastos||Principal Product Manager|
|Ani Berberyan||Product Manager|
|Eloisa Ferreira||Product Marketing Manager|
|Magdalena Rutkowska||QA Association Director|
|Bruno Cacho||Senior Agile Coach|
|Andrew Nixon||Senior Sales Recruiter|
|Kieran King||Senior Vice President Customer Success|
|Ana Alves||Software Engineer|
|Wallace Viana||Software Engineer|
|Elena Palleiro||Talent Acquisition Business Partner Team Lead|
|Carlos Brotas||Technical Advisor|
|Bruno Baptista||Technical Advisor|
|Greg Miller||Vice President Industry Strategy Healthcare Life Sciences|
Talkdesk was founded in 2011.
The CEO of Talkdesk is Gadi Shamia
Talkdesk has 1,176 employees.
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