Overview
About Talkdesk
Talkdesk is a cloud-based contact center software provider.
$3.3M
$3.3M
$0.0
0.00%
—
0
How did Latka collect this data?
Latka collected this data by interviewing Talkdesk CEO Gadi Shamia on 12/01/2020
Headquarters
535 Mission Street San FranciscoCaliforniaUnited StatesTalkdesk Revenue vs Funding
Revenue
In 2017, Talkdesk revenue run rate hit $39.0M in revenue.
Funding History
Why are so many SaaS founders taking money from Founderpath.com instead of VC's?
| Funding Date | Round | Total | Valuation |
|---|
Customers
Talkdesk has 50K customers.
—
$65.0
—
—
$780.0
Churn
Talkdesk has an annual churn rate of 0.00%
Churn vs Expansion
-0.00%
0.00%
100.00%
Team
Employees
Talkdesk has 1,176 employees. They have 185 sales reps that carry a quota, an engineering team of 454 and a marketing team of 56.
| Distribution | Qty |
|---|---|
Total Team Size | 1176 |
Engineers | 454 (39%) |
Sales | 185 (16%) |
Marketing | 56 (5%) |
CEO/Founder
Gadi Shamia
CEO and co-founder of Replicant, a voice AI platform that solves customer issues on the phone. Prior to that, I helped taking Talkdesk from a seed-stage to a Unicorn as its COO and helped architect and execute its 20X growth in people and revenue. The first startup I co-founded was acquired by SAP and is now SAP's core ERP + CRM offering for SMBs, and > half a billion dollars a year global business. Additional leadership roles at SAP (Sr. VP/GM), Adobe (Operations, M&A integration) and ReachLocal (President & General Manager, throughout IPO). Boards roles at EchoSign (acquired by Adobe), Intacct (acquired by Sage for $850M, Algolia and Talkdesk. *** If we don't know each other choose "Follow" and send me a message, rather than sending a connection request***
CEO Q&A
48
GMail 18:00
The Innovators Dilemma
Jeff Lawson 17:21
Wished I had more ease about the future
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Talkdesk Board of Directors
| Name | Position |
|---|---|
| Josh Stein | Board of Directors |
Talkdesk Executives
| Name | Position |
|---|---|
| Pablo Ruiz | Chief Executive Officer |
| David Middler | Chief Legal Officer |
| Kathie Johnson | Chief Marketing Officer |
| Chad Gaydos | Chief Operating Officer |
| CK Kannan | Chief Product Officer |
| Raoul Felix | Chief Technology Officer |
| Tiago Paiva | Founder, Chief Executive Officer |
Talkdesk Employees
| Name | Position |
|---|---|
| Francisco Sousa | Ambassador |
| Brian Perdue | Channel Manager |
| Pedro N | Data Engineer |
| Milan de Nijs | Data Scientist |
| Helio Domingos | Embaixador |
| Alexandre Gordo | Engineering Manager |
| Ana Vale | Frontend Software Engineer |
| Tal Bevan | General Manager Canada |
| Kyle Swensen | Global Director of IT |
| Jafar Adibi | Head of Data Science and AI |
| Matt Garratt | Investor |
| CJ Reim | Investor |
| Patrick Yang | Investor |
| J Choi | Investor |
| Tae Nahm | Investor |
| Marilia Moita | Lead Product Designer |
| Michael Alder | Marketing Operations Specialist |
| Pedro Bastos | Principal Product Manager |
| Ani Berberyan | Product Manager |
| Eloisa Ferreira | Product Marketing Manager |
| Magdalena Rutkowska | QA Association Director |
| Bruno Cacho | Senior Agile Coach |
| Andrew Nixon | Senior Sales Recruiter |
| Kieran King | Senior Vice President Customer Success |
| Ana Alves | Software Engineer |
| Wallace Viana | Software Engineer |
| Elena Palleiro | Talent Acquisition Business Partner Team Lead |
| Carlos Brotas | Technical Advisor |
| Bruno Baptista | Technical Advisor |
| Greg Miller | Vice President Industry Strategy Healthcare Life Sciences |
Frequently Asked Questions about Talkdesk
When was Talkdesk founded?
Talkdesk was founded in 2011.
Who is the CEO of Talkdesk?
The CEO of Talkdesk is Gadi Shamia
How many employees does Talkdesk have?
Talkdesk has 1,176 employees.
How much revenue does Talkdesk generate?
Talkdesk generates $39.0M in revenue.
How much funding does Talkdesk have?
Talkdesk has raised $24.0M.
Where is Talkdesk headquarters?
Talkdesk is headquartered at 535 Mission Street San FranciscoCaliforniaUnited States