Talkdesk logo
Founded 2011

Talkdesk

2017 Revenue

$39.0M

YOY

Funding

$24.0M

Overview

About Talkdesk

Talkdesk is a cloud-based contact center software provider.

Monthly Revenue

$3.3M

Total Expenses

$3.3M

=
Net Income

$0.0

Ebidta Margin

0.00%

+
YOY Growth

=
Rule of 40

0


How did Latka collect this data?

Podcast Youtube video

Latka collected this data by interviewing Talkdesk CEO Gadi Shamia on 03/27/2017

Watch the podcast


Headquarters

535 Mission Street San FranciscoCaliforniaUnited States

Talkdesk Revenue vs Funding

$Funding$Revenue

Revenue

In 2017, Talkdesk revenue run rate hit $39.0M in revenue.

$39.0M

Funding History

Talkdesk has raised $24.0M.

Funding DateRoundTotalValuation
03/27/2017$24.0M

Customers

Talkdesk has 50K customers.

Lifetime Months

×
Monthly ARPU

$65.0

=
Lifetime Dollars


Acquisition Cost

Average Annual Price

$780.0

$0$780.0024681012

Churn

Talkdesk has an annual churn rate of 0%

Churn vs Expansion

-100-500%50100
Gross Annual Dollar Churn

-0.00%

Annual Dollar Expansion

0.00%

Net Revenue Retention

100.00%

Team

Employees

Talkdesk has 250 employees.

2017
DistributionQty

Other

149

Engineers

0

Quota Carrying

101 (40%)

CEO/Founder

Gadi Shamia

CEO and co-founder of Replicant, a voice AI platform that solves customer issues on the phone. Prior to that, I helped taking Talkdesk from a seed-stage to a Unicorn as its COO and helped architect and execute its 20X growth in people and revenue. The first startup I co-founded was acquired by SAP and is now SAP's core ERP + CRM offering for SMBs, and > half a billion dollars a year global business. Additional leadership roles at SAP (Sr. VP/GM), Adobe (Operations, M&A integration) and ReachLocal (President & General Manager, throughout IPO). Boards roles at EchoSign (acquired by Adobe), Intacct (acquired by Sage for $850M, Algolia and Talkdesk. *** If we don't know each other choose "Follow" and send me a message, rather than sending a connection request***


CEO Q&A

What's your age?

48

Favorite online tool?

GMail 18:00

Favorite book?

The Innovators Dilemma

Favorite CEO?

Jeff Lawson 17:21

Advice for 20 year old self

Wished I had more ease about the future


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Frequently Asked Questions about Talkdesk

When was Talkdesk founded?

Talkdesk was founded in 2011.


Who is the CEO of Talkdesk?

The CEO of Talkdesk is Gadi Shamia


How many employees does Talkdesk have?

Talkdesk has 250 employees.

How much revenue does Talkdesk generate?

Talkdesk generates $39.0M in revenue.


How much funding does Talkdesk have?

Talkdesk has raised $24.0M.


Where is Talkdesk headquarters?

Talkdesk is headquartered at 535 Mission Street San FranciscoCaliforniaUnited States

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