How Talkdesk hit $229.5M revenue and 50K customers in 2023.
Talkdesk is a cloud-based contact center software company that provides a platform for businesses to communicate with their customers through various channels such as voice, email, chat, and social media. Their software helps businesses to improve customer experience and streamline their customer support operations. Talkdesk also offers various features such as real-time reporting, call routing, automatic call distribution, and customer data integration. The company was founded in 2011 and is headquartered in San Francisco, California.
In 2023, Talkdesk revenue run rate hit $229.5M in revenue.
Talkdesk hit $229.5M in revenue in 2021
Talkdesk hit $124M in revenue in 2020
Talkdesk hit $39M in revenue in 2016
Talkdesk launched in 2011 with $0 revenue
Talkdesk Funding History
2021 Series D
Talkdesk raised a Series D of $230M at a $10.2B valuation in August 2021
2020 Series C
Talkdesk raised a Series C of $143M at a $2.9B valuation in July 2020
2018 Series B
Talkdesk raised a Series B of $100M at a $1B valuation in October 2018
2016 Series A
Talkdesk raised a Series A of Unknown
Talkdesk raised a of $6M at a $310M valuation in August 2015
2015 Series A
Talkdesk raised a Series A of $21M at a $140M valuation in June 2015
Talkdesk raised a of $5M at a $23.8M valuation in September 2014
2014 Seed Round
Talkdesk raised a Seed Round of $3M
2011 Angel Round
Talkdesk raised a Angel Round of $450K
Talkdesk has 1812 total employees and 356 sales reps that carry a quota. They have 50000 customers an engineering team of 611 and a marketing team of 762
Total team size
Tiago is CEO and Founder of Talkdesk. Over the past seven years, he has scaled Talkdesk from 10 employees to almost 700 and has crossed major industry milestones including reaching 100 million calls. Tiago received a MSc in Computer and Electrical Engineering from Instituto Superior Técnico.