Talkdesk is a cloud-based contact center software provider.
Latka collected this data by interviewing Talkdesk CEO Gadi Shamia on 12/01/2020
In 2020, Talkdesk revenue run rate hit $124.0M in revenue.
Funding Date | Round | Total | Valuation |
---|---|---|---|
06/01/2020 | $143.0M | $3.0B | |
12/01/2018 | $100.0M | ||
06/01/2015 | $21.0M | ||
06/01/2014 | $3.0M |
Talkdesk has 50K customers.
Talkdesk has an annual churn rate of 0.00%
Churn vs Expansion
Talkdesk has 1,176 employees. They have 185 sales reps that carry a quota, an engineering team of 454 and a marketing team of 56.
Distribution | Qty |
---|---|
Total Team Size | 1176 |
Engineers | 454 (39%) |
Sales | 185 (16%) |
Marketing | 56 (5%) |
CEO and co-founder of Replicant, a voice AI platform that solves customer issues on the phone. Prior to that, I helped taking Talkdesk from a seed-stage to a Unicorn as its COO and helped architect and execute its 20X growth in people and revenue. The first startup I co-founded was acquired by SAP and is now SAP's core ERP + CRM offering for SMBs, and > half a billion dollars a year global business. Additional leadership roles at SAP (Sr. VP/GM), Adobe (Operations, M&A integration) and ReachLocal (President & General Manager, throughout IPO). Boards roles at EchoSign (acquired by Adobe), Intacct (acquired by Sage for $850M, Algolia and Talkdesk. *** If we don't know each other choose "Follow" and send me a message, rather than sending a connection request***
48
GMail 18:00
The Innovators Dilemma
Jeff Lawson 17:21
Wished I had more ease about the future
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Name | Position |
---|---|
Josh Stein | Board of Directors |
Name | Position |
---|---|
Pablo Ruiz | Chief Executive Officer |
David Middler | Chief Legal Officer |
Kathie Johnson | Chief Marketing Officer |
Chad Gaydos | Chief Operating Officer |
CK Kannan | Chief Product Officer |
Raoul Felix | Chief Technology Officer |
Tiago Paiva | Founder, Chief Executive Officer |
Name | Position |
---|---|
Francisco Sousa | Ambassador |
Brian Perdue | Channel Manager |
Pedro N | Data Engineer |
Milan de Nijs | Data Scientist |
Helio Domingos | Embaixador |
Alexandre Gordo | Engineering Manager |
Ana Vale | Frontend Software Engineer |
Tal Bevan | General Manager Canada |
Kyle Swensen | Global Director of IT |
Jafar Adibi | Head of Data Science and AI |
Matt Garratt | Investor |
CJ Reim | Investor |
Patrick Yang | Investor |
J Choi | Investor |
Tae Nahm | Investor |
Marilia Moita | Lead Product Designer |
Michael Alder | Marketing Operations Specialist |
Pedro Bastos | Principal Product Manager |
Ani Berberyan | Product Manager |
Eloisa Ferreira | Product Marketing Manager |
Magdalena Rutkowska | QA Association Director |
Bruno Cacho | Senior Agile Coach |
Andrew Nixon | Senior Sales Recruiter |
Kieran King | Senior Vice President Customer Success |
Ana Alves | Software Engineer |
Wallace Viana | Software Engineer |
Elena Palleiro | Talent Acquisition Business Partner Team Lead |
Carlos Brotas | Technical Advisor |
Bruno Baptista | Technical Advisor |
Greg Miller | Vice President Industry Strategy Healthcare Life Sciences |
Talkdesk was founded in 2011.
The CEO of Talkdesk is Gadi Shamia
Talkdesk has 1,176 employees.
Talkdesk generates $124.0M in revenue.
Talkdesk has raised $267.0M.
Talkdesk is headquartered at 535 Mission Street San FranciscoCaliforniaUnited States
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