Talkdesk revenue is $229.5 million
Talkdesk is worth $10.2 billion valuation
Talkdesk team size is 1812 employees
How did Latka collect this data?
Latka collected this data by interviewing Talkdesk CEO Tiago Paiva on 10/26/2011
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Talkdesk
535-Mission Street San Francisco, California, United States
How Talkdesk hit $229.5M Revenue with 50K customers in 2022.
Talkdesk is a cloud-based contact center software provider.
2011
Founded
$229.5M
2022 Revenue
YOY
$508.4M
Funding
Talkdesk Revenue
In 2022, Talkdesk revenue run rate hit $229.5M in revenue.
2021
Talkdesk hit $229.5M in revenue in 2021
2020
Talkdesk hit $124M in revenue in 2020
2016
Talkdesk hit $39M in revenue in 2016
2011
Talkdesk launched in 2011 with $0 revenue
Talkdesk Funding History
Why are so many SaaS founders taking money from Founderpath.com instead of VC`s?
2021 Series D
Talkdesk raised a Series D of $230M at a $10.2B valuation in August 2021
2020 Series C
Talkdesk raised a Series C of $143M at a $2.9B valuation in July 2020
2018 Series B
Talkdesk raised a Series B of $100M at a $1B valuation in October 2018
2015
Talkdesk raised a of $6M at a $310M valuation in August 2015
2015 Series A
Talkdesk raised a Series A of $21M at a $140M valuation in June 2015
2014
Talkdesk raised a of $5M at a $23.8M valuation in September 2014
2014 Seed Round
Talkdesk raised a Seed Round of $3M
2011 Angel Round
Talkdesk raised a Angel Round of $450K
| FUNDING DATE | ROUND | AMOUNT | VALUATION |
|---|---|---|---|
| 08/12/2021 | Series D | $230M | $10.2B |
| 07/23/2020 | Series C | $143M | $2.9B |
| 10/03/2018 | Series B | $100M | $1B |
| 08/25/2015 | $6M | $310M | |
| 06/01/2015 | Series A | $21M | $140M |
| 09/16/2014 | $5M | $23.8M | |
| 06/01/2014 | Seed Round | $3M | |
| 10/26/2011 | Angel Round | $450K |
Team
Talkdesk has 1812 total employees and 356 sales reps that carry a quota. They have 50000 customers an engineering team of 611 and a marketing team of 762
| DISTRIBUTION | QTY |
|---|---|
| Total team size | 1812 |
| Engineer | 611(34%) |
| Sales | 356(20%) |
| Marketing | 762(42%) |
CEO/Founder
Tiago Paiva
Tiago is CEO and Founder of Talkdesk. Over the past seven years, he has scaled Talkdesk from 10 employees to almost 700 and has crossed major industry milestones including reaching 100 million calls. Tiago received a MSc in Computer and Electrical Engineering from Instituto Superior Técnico.
Q&A
What`s your age?
48
Favorite online tool?
GMail 18:00
Favorite book?
The Innovators Dilemma
Favorite CEO?
Jeff Lawson 17:21
Advice for 20 year old self
Wished I had more ease about the future
Customers
Talkdesk has 50K customers.
Lifetime Months
-
x
Monthly ARPU
$65
=
Lifetime Dollar
-
Acquisition Cost
-
Average Annual Price
$780
Churn
Talkdesk has an annual churn rate of 0.00%.
Gross Annual Dollar Churn
-0.00%
Annual Dollar Expansion
0.00%
Net Revenue Retention
100.00%
About Talkdesk
Monthly Revenue
$19.1M
-
Total Expenses
$0.0
=
Net Income
$0.0
EBIDTA Margin
0.0%
+
YOY Growth
85.10%
=
Rule of 40
85
Talkdesk Board of Directors
| Name | Position |
|---|---|
| Josh Stein | Board of Directors |
Talkdesk Executives
| Name | Position |
|---|---|
| Tiago Paiva | CEO |
| Pablo Ruiz | Chief Executive Officer |
| CK Kannan | Chief Product Officer |
| Raoul Felix | Chief Technology Officer |
| Chad Gaydos | Chief Operating Officer |
| Kathie Johnson | Chief Marketing Officer |
| David Middler | Chief Legal Officer |
| Tiago Paiva | FounderChief Executive Officer |
Talkdesk Employees
| Name | Position |
|---|---|
| Tiago Paiva | CEO |
| Pablo Ruiz | Chief Executive Officer |
| CK Kannan | Chief Product Officer |
| CJ Reim | Investor |
| Ani Berberyan | Product Manager |
| Tae Nahm | Investor |
| Tal Bevan | General Manager Canada |
| Eloisa Ferreira | Product Marketing Manager |
| Matt Garratt | Investor |
| Carlos Brotas | Technical Advisor |
| Jafar Adibi | Head of Data Science and AI |
| Raoul Felix | Chief Technology Officer |
| Chad Gaydos | Chief Operating Officer |
| Bruno Cacho | Senior Agile Coach |
| Ana Alves | Software Engineer |
| Kathie Johnson | Chief Marketing Officer |
| Marilia Moita | Lead Product Designer |
| Michael Alder | Marketing Operations Specialist |
| Josh Stein | Board of Directors |
| Andrew Nixon | Senior Sales Recruiter |
| Helio Domingos | Embaixador |
| Pedro Bastos | Principal Product Manager |
| Wallace Viana | Software Engineer |
| Elena Palleiro | Talent Acquisition Business Partner Team Lead |
| Kyle Swensen | Global Director of IT |
| David Middler | Chief Legal Officer |
| Bruno Baptista | Technical Advisor |
| Magdalena Rutkowska | QA Association Director |
| Brian Perdue | Channel Manager |
| Milan de Nijs | Data Scientist |
| J Choi | Investor |
| Patrick Yang | Investor |
| Ana Vale | Frontend Software Engineer |
| Greg Miller | Vice President Industry Strategy Healthcare Life Sciences |
| Pedro N | Data Engineer |
| Francisco Sousa | Ambassador |
| Tiago Paiva | FounderChief Executive Officer |
| Alexandre Gordo | Engineering Manager |
| Kieran King | Senior Vice President Customer Success |
Frequently Asked Questions about Talkdesk
When was Talkdesk founded?
Talkdesk was founded in 2011.
How much revenue does Talkdesk generate?
Talkdesk generates $229.5M in revenue.
Who is the CEO of Talkdesk?
The CEO of Talkdesk is Tiago Paiva.
How much funding does Talkdesk have?
Talkdesk was raised $508.4M.
How many employees does Talkdesk have?
Talkdesk has raised 1812 employees.
Where is Talkdesk headquarters?
Talkdesk headquater is at United States