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Talkdesk revenue is $229.5 million

Talkdesk is worth $10.2 billion valuation

Talkdesk team size is 1812 employees


How did Latka collect this data?

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Latka collected this data by interviewing Talkdesk CEO Tiago Paiva on 10/26/2011

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Talkdesk

535-Mission Street San Francisco, California, United States

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How Talkdesk hit $229.5M Revenue with 50K customers in 2022.

Talkdesk is a cloud-based contact center software provider.

Founded

2011

Founded

Revenue

$229.5M

2022 Revenue

YOY
-----

YOY

Funding

$508.4M

Funding


Talkdesk Revenue

In 2022, Talkdesk revenue run rate hit $229.5M in revenue.

  • 2021

    Talkdesk hit $229.5M in revenue in 2021

  • 2020

    Talkdesk hit $124M in revenue in 2020

  • 2016

    Talkdesk hit $39M in revenue in 2016

  • 2011

    Talkdesk launched in 2011 with $0 revenue

218.00% ▲85.00% ▲$39M$124M$229.5M

Talkdesk Funding History

Why are so many SaaS founders taking money from Founderpath.com instead of VC`s?

  • 2021 Series D

    Talkdesk raised a Series D of $230M at a $10.2B valuation in August 2021

  • 2020 Series C

    Talkdesk raised a Series C of $143M at a $2.9B valuation in July 2020

  • 2018 Series B

    Talkdesk raised a Series B of $100M at a $1B valuation in October 2018

  • 2015

    Talkdesk raised a of $6M at a $310M valuation in August 2015

  • 2015 Series A

    Talkdesk raised a Series A of $21M at a $140M valuation in June 2015

  • 2014

    Talkdesk raised a of $5M at a $23.8M valuation in September 2014

  • 2014 Seed Round

    Talkdesk raised a Seed Round of $3M

  • 2011 Angel Round

    Talkdesk raised a Angel Round of $450K

FUNDING DATEROUNDAMOUNTVALUATION
08/12/2021 Series D $230M $10.2B
07/23/2020 Series C $143M $2.9B
10/03/2018 Series B $100M $1B
08/25/2015 $6M $310M
06/01/2015 Series A $21M $140M
09/16/2014 $5M $23.8M
06/01/2014 Seed Round $3M
10/26/2011 Angel Round $450K

Team

Talkdesk has 1812 total employees and 356 sales reps that carry a quota. They have 50000 customers an engineering team of 611 and a marketing team of 762

2016201820192020202154▲97▲33▲79▲
DISTRIBUTIONQTY
Total team size
1812
Engineer
611(34%)
Sales
356(20%)
Marketing
762(42%)

CEO/Founder

Tiago Paiva

Tiago is CEO and Founder of Talkdesk. Over the past seven years, he has scaled Talkdesk from 10 employees to almost 700 and has crossed major industry milestones including reaching 100 million calls. Tiago received a MSc in Computer and Electrical Engineering from Instituto Superior Técnico.

Q&A

What`s your age?

48

Favorite online tool?

GMail 18:00

Favorite book?

The Innovators Dilemma

Favorite CEO?

Jeff Lawson 17:21

Advice for 20 year old self

Wished I had more ease about the future


Customers

Talkdesk has 50K customers.

Lifetime Months

-

x

Monthly ARPU

$65

=

Lifetime Dollar

-

Acquisition Cost

-

Average Annual Price

$780

$0$780024681012
$0$780024681012

Churn

Talkdesk has an annual churn rate of 0.00%.

-100-500%50100

Gross Annual Dollar Churn

-0.00%

Annual Dollar Expansion

0.00%

Net Revenue Retention

100.00%


About Talkdesk

Monthly Revenue

$19.1M

-

Total Expenses

$0.0

=

Net Income

$0.0

EBIDTA Margin

0.0%

+

YOY Growth

85.10%

=

Rule of 40

85


Talkdesk Board of Directors

NamePosition
Josh SteinBoard of Directors

Talkdesk Executives

NamePosition
Tiago Paiva CEO
Pablo Ruiz Chief Executive Officer
CK Kannan Chief Product Officer
Raoul Felix Chief Technology Officer
Chad Gaydos Chief Operating Officer
Kathie Johnson Chief Marketing Officer
David Middler Chief Legal Officer
Tiago Paiva FounderChief Executive Officer

Talkdesk Employees

NamePosition
Tiago Paiva CEO
Pablo Ruiz Chief Executive Officer
CK Kannan Chief Product Officer
CJ Reim Investor
Ani Berberyan Product Manager
Tae Nahm Investor
Tal Bevan General Manager Canada
Eloisa Ferreira Product Marketing Manager
Matt Garratt Investor
Carlos Brotas Technical Advisor
Jafar Adibi Head of Data Science and AI
Raoul Felix Chief Technology Officer
Chad Gaydos Chief Operating Officer
Bruno Cacho Senior Agile Coach
Ana Alves Software Engineer
Kathie Johnson Chief Marketing Officer
Marilia Moita Lead Product Designer
Michael Alder Marketing Operations Specialist
Josh Stein Board of Directors
Andrew Nixon Senior Sales Recruiter
Helio Domingos Embaixador
Pedro Bastos Principal Product Manager
Wallace Viana Software Engineer
Elena Palleiro Talent Acquisition Business Partner Team Lead
Kyle Swensen Global Director of IT
David Middler Chief Legal Officer
Bruno Baptista Technical Advisor
Magdalena Rutkowska QA Association Director
Brian Perdue Channel Manager
Milan de Nijs Data Scientist
J Choi Investor
Patrick Yang Investor
Ana Vale Frontend Software Engineer
Greg Miller Vice President Industry Strategy Healthcare Life Sciences
Pedro N Data Engineer
Francisco Sousa Ambassador
Tiago Paiva FounderChief Executive Officer
Alexandre Gordo Engineering Manager
Kieran King Senior Vice President Customer Success

Frequently Asked Questions about Talkdesk

When was Talkdesk founded?

Talkdesk was founded in 2011.

How much revenue does Talkdesk generate?

Talkdesk generates $229.5M in revenue.

Who is the CEO of Talkdesk?

The CEO of Talkdesk is Tiago Paiva.

How much funding does Talkdesk have?

Talkdesk was raised $508.4M.

How many employees does Talkdesk have?

Talkdesk has raised 1812 employees.

Where is Talkdesk headquarters?

Talkdesk headquater is at United States