Talkdesk is a cloud-based contact center software provider.
Latka collected this data by interviewing Talkdesk CEO Gadi Shamia on 08/12/2021
In 2020, Talkdesk revenue run rate hit $124.0M in revenue.
Talkdesk has 50K customers.
Talkdesk has an annual churn rate of 0.00%
Churn vs Expansion
Talkdesk has 1,812 employees. They have 356 sales reps that carry a quota, an engineering team of 611 and a marketing team of 762.
Total Team Size
CEO and co-founder of Replicant, a voice AI platform that solves customer issues on the phone. Prior to that, I helped taking Talkdesk from a seed-stage to a Unicorn as its COO and helped architect and execute its 20X growth in people and revenue. The first startup I co-founded was acquired by SAP and is now SAP's core ERP + CRM offering for SMBs, and > half a billion dollars a year global business. Additional leadership roles at SAP (Sr. VP/GM), Adobe (Operations, M&A integration) and ReachLocal (President & General Manager, throughout IPO). Boards roles at EchoSign (acquired by Adobe), Intacct (acquired by Sage for $850M, Algolia and Talkdesk. *** If we don't know each other choose "Follow" and send me a message, rather than sending a connection request***
The Innovators Dilemma
Jeff Lawson 17:21
Wished I had more ease about the future
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|Josh Stein||Board of Directors|
|Pablo Ruiz||Chief Executive Officer|
|David Middler||Chief Legal Officer|
|Kathie Johnson||Chief Marketing Officer|
|Chad Gaydos||Chief Operating Officer|
|CK Kannan||Chief Product Officer|
|Raoul Felix||Chief Technology Officer|
|Tiago Paiva||Founder, Chief Executive Officer|
|Brian Perdue||Channel Manager|
|Pedro N||Data Engineer|
|Milan de Nijs||Data Scientist|
|Alexandre Gordo||Engineering Manager|
|Ana Vale||Frontend Software Engineer|
|Tal Bevan||General Manager Canada|
|Kyle Swensen||Global Director of IT|
|Jafar Adibi||Head of Data Science and AI|
|Marilia Moita||Lead Product Designer|
|Michael Alder||Marketing Operations Specialist|
|Pedro Bastos||Principal Product Manager|
|Ani Berberyan||Product Manager|
|Eloisa Ferreira||Product Marketing Manager|
|Magdalena Rutkowska||QA Association Director|
|Bruno Cacho||Senior Agile Coach|
|Andrew Nixon||Senior Sales Recruiter|
|Kieran King||Senior Vice President Customer Success|
|Ana Alves||Software Engineer|
|Wallace Viana||Software Engineer|
|Elena Palleiro||Talent Acquisition Business Partner Team Lead|
|Bruno Baptista||Technical Advisor|
|Carlos Brotas||Technical Advisor|
|Greg Miller||Vice President Industry Strategy Healthcare Life Sciences|
Talkdesk was founded in 2011.
The CEO of Talkdesk is Gadi Shamia
Talkdesk has 1,812 employees.
Qualtrics is a privately held experience management company, with co-headquarters in Provo, Utah and Seattle, Washington, in the United States.|Qualtrics is a single system of record for all experience data, managing customer, product, employee, and brand experiences on one platform|.
Unique and powerful suite of software to run your entire business, brought to you by a company with the long term vision to transform the way you work.|Zoho offers a suite of business, collaboration, and productivity applications|.
Includes Freshdesk, Freshchat and other products for small businesses. Over $100m in revenues, 150k paying customers, and $250m in funding. Likely to IPO soon.
Sprinklr is a unified customer experience management platform for enterprises.
Customer engagement platform
Xiaoshouyi develops software solutions for customer relationship, sales force, and workforce management. IngageApp provides a next-generation CRM solution by leveraging mobile social platform and big data technologies. With its SaaS and PaaS framework, the solution empowers users to engage, sell and provide services to their customers through a seamlessly integrated end-to-end process from marketing automation, sales automation, partner relationship management, to customer and field services. Founded in 2011, in 2017 IngageApp became the first Chinese CRM vendor to be named in Gartner Magic Quadrant for Sales Force Automation (SFA). More than 4,000 companies in over 20 industries use IngageApp to grow their business. Founded by Allan Shi, IngageApp is based in Beijing, China with offices across China and an R&D center in the Silicon Valley. IngageApp has raised several rounds of venture funding from leading investors like Sequoia, Tencent and Matrix Partners.
30,318 companies | Updated Thu Sep 23 2021
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