Top Talkdesk Alternatives, Competitors & Similar Software

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A platform to provide a seamless customer experience across AI and human support, delivering increased customer satisfaction while reducing costs.

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Act! CRM is the trusted customer relationship software for small and mid-sized businesses looking to build lasting relationships, manage leads and grow their business

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Gupshup enables better customer engagement through conversational messaging. Gupshup is the leading conversational messaging platform, powering over 5 billion messages per month. Across verticals, thousands of large and small businesses in emerging markets use Gupshup to build conversational experiences across marketing, sales and support. Gupshup’s carrier-grade platform provides a single messaging API for 30+ channels, a rich conversational experience-building tool kit for any use case and a network of emerging market partnerships across messaging channels, device manufacturers, ISVs and operators. With Gupshup, businesses have made conversations an integral part of their customer engagement success.

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Founded in 2019, Glance is a consumer technology company that operates disruptive digital platforms including Glance, Roposo, and Nostra. Glance’s ’smart lock screen’ inspires consumers to make the most of every moment by surfacing relevant experiences without the need for unlocking their phones, downloading apps, or searching for content. Glance Lock Screen is currently available on over 450 million smartphones worldwide. Roposo is a LIVE platform that is revolutionizing live experiences, through a unique, immersive, creator-led approach. Nostra is the largest gaming platform in India and Southeast Asia, offering gamers engaging ways to discover, play, watch, learn and compete. Headquartered in Singapore, Glance is an unconsolidated subsidiary of InMobi Group and is funded by Jio Platforms, Google, and Mithril Capital. For more information visit: https://glance.com https://www.roposo.com https://www.inmobi.com

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Provider of cloud infrastructure technology designed for data protection, search, analytics, archival and copy data management. The company's Rubrik Cloud Data Management, offers live data access for recovery and application development by fusing enterprise data management with web-scale IT and eliminating backup software, enabling companies to manage data at scale while realizing data-driven services anytime, anywhere.

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Dialpad is a cloud-based communication platform that includes voice, video, messaging, and contact center solutions for businesses. On Dialpad's platform the clients could use a suite of products and services that enable businesses to communicate and collaborate seamlessly across multiple devices and locations, as well as to manage their customer interactions through an AI-powered contact center.

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Nexthink is a Swiss software company specializing in digital employee experience (DEX) management, helping IT to shape smart and productive workplaces.

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Khoros’s award-winning customer engagement platform helps over 2,000 global brands, including one-third of the Fortune 100 companies, create customers for life. With over 20 patented technologies, Khoros connects every facet of customer engagement, including digital contact centers, messaging, chat, online brand communities, CX analytics, and social media management. Combined with our top-rated services, the Khoros platform enables brands to connect with customers throughout their entire digital journey. Khoros powers more than 500 million daily digital interactions and leverages AI to turn these interactions into actionable insights. Primarily owned by Vista Equity Partners, Khoros is recognized as one of the Best Places to Work both nationally and locally across our 11 offices around the world. For more information, visit khoros.com.

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Tenable is the exposure management company, exposing and closing the cybersecurity gaps that erode business value, reputation and trust. The company’s AI-powered exposure management platform radically unifies security visibility, insight and action across the attack surface, equipping modern organizations to protect against attacks from IT infrastructure to cloud environments to critical infrastructure and everywhere in between. By protecting enterprises from security exposure, Tenable reduces business risk for more than 44,000 customers around the globe. Learn more at tenable.com.

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Aisera is a privately held company founded in Palo Alto, California, in the heart of Silicon Valley. With over 300 team members, it has a global presence across the USA, Canada, the UK, France, Greece, and India. Aisera empowers enterprises with agentic AI that enhances productivity and delivers exceptional customer and employee experiences. The company is committed to transforming everyday experiences through advanced self-service capabilities, automation of both routine and complex tasks, and rapid resolution for users in need of assistance. Aisera's investors include Goldman Sachs, Zoom Video Communications, True Ventures, Menlo Ventures, Norwest Venture Partners, Khosla Ventures, and First Round Capital.

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Provides support coverage for IT companies, along with software, hardware, SaaS and fintech businesses. Support includes 15 languages via phone, email, live chat and social media

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Moonshot AI is an artificial intelligence company that specializes in creating AI chatbots and utilizes large language models for various applications.

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Flexera helps organizations understand and maximize the value of their technology, saving billions of dollars in wasted spend. Powered by the Flexera Technology Intelligence Platform, our award-winning IT asset management, FinOps and SaaS management solutions provide comprehensive visibility and actionable insights on an organization’s entire IT ecosystem. This intelligence enables IT, finance, procurement and cloud teams to address skyrocketing costs, optimize spend, mitigate risk and identify opportunities to create positive business outcomes. More than 50,000 global organizations rely on Flexera and its Technopedia reference library, the largest repository of technology asset data. Learn more at flexera.com.

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Hugo is transforming the future of a continent by re-envisioning the future of its work. We exist to provide BPO excellence to our customers by investing heavily in the very best of African talent. African communities currently reap less than 2% of a BPO market worth a staggering $430 billion annually. We are changing this. Specializing in digital and AI operations, omnichannel customer support, and trust and safety solutions for some of the world’s largest tech and media companies, we are providing the continent’s university-educated youth with the skills necessary to build a meaningful career in the global digital economy. All whilst delivering industry-beating excellence for our clients. As a culture, we’re Silicon Valley meets ECOWAS — English et en Français. We’re smart, dynamic, and ambitious. And we’re on a mission to win for our clients and for our people

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The company that owns podium.com is Podium Corporation, a software as a service (SaaS) company based in Lehi, Utah, United States. Podium provides a platform for local businesses to manage customer interactions through messaging, reviews, and customer feedback management. The company was founded in 2014 and has since grown to serve over 90,000 businesses across the United States and Canada. Podium has received numerous awards for its innovative technology and has been recognized as one of the fastest-growing companies in the United States.

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Sierra is the conversational AI platform for businesses. We help companies elevate their customer experience with AI.

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Backbase built the AI-native Banking OS - the operating system that turns fragmented banking operations into a Unified Frontline. The Banking OS sits above systems of record and coordinates execution across customers, employees, and AI agents. 120+ leading banks run on Backbase across Retail, SMB & Commercial, Private Banking, and Wealth Management. Founded in 2003 by Jouk Pleiter and headquartered in Amsterdam.

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EverCommerce is a leading service commerce platform, providing vertically-tailored, integrated SaaS solutions that help more than 690,000 global service-based businesses accelerate growth, streamline operations, and increase retention. Its modern digital and mobile applications create predictable, informed, and convenient experiences between customers and their service professionals. Specializing in Home & Field Services, Health Services, and Fitness & Wellness industries, EverCommerce solutions include end-to-end business management software, integrated payment acceptance, marketing technology, and customer engagement applications.

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Developer of SaaS based service management software intended to improve customer communication, manage workflows and keep track of assets. The company's service management software streamlines IT support and manages all facilities services with clear overviews, personal to do lists and planners, enabling businesses to manage and raise their service levels and reduce workload.

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Fortra provides advanced offensive and defensive security solutions that deliver comprehensive protection across the cyber kill chain. With complete visibility across the attack chain, access to threat intelligence spanning the globe, and flexible solution delivery, Fortra customers can anticipate criminal behavior and strengthen their defenses in real time. Break the attack chain at fortra.com.