Talkdesk Leadership Team & Executives
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Tiago Paiva is the CEO of Talkdesk. GetLatka tracks 14 people at Talkdesk — 1 founder, 14 executives — with job titles, tenure and LinkedIn profiles.
Who is the CEO of Talkdesk?
Tiago Paiva
CEO
Tiago is CEO and Founder of Talkdesk. Over the past seven years, he has scaled Talkdesk from 10 employees to almost 700 and has crossed major industry milestones including reaching 100 million calls. Tiago received a MSc in Computer and Electrical Engineering from Instituto Superior Técnico.
LinkedIn profileWho founded Talkdesk?
Talkdesk was founded by Gadi Shamia in 2011.
Gadi Shamia
Chief Operating Officer
Gadi Shamia is the co-founder and CEO of Replicant. Prior to Replicant, he was the COO of Talkdesk, where he helped the company grow from a seed stage to a unicorn in under four years. Gadi is a serial entrepreneur, having previously founded three business technology companies.
LinkedIn profileTalkdesk executives and key employees
| Name | Title | Position | Location | Start Date | End Date | ||
|---|---|---|---|---|---|---|---|
| Tiago Paiva | CEO | CEO | - | ti***@talkdesk.com | - | - | |
| CJ Reim | Investor | Non-CEO | - | Sign up to view | - | - | - |
| Tae Nahm | Investor | Non-CEO | - | Sign up to view | - | - | - |
| Matt Garratt | Investor | Non-CEO | - | Sign up to view | - | - | - |
| Josh Stein | Board of Directors | Board Member | - | Sign up to view | - | - | |
| Tom Reilly | Board Member | Board Member | - | Sign up to view | - | - | |
| David Middler | Chief Legal Officer | Non-CEO | - | da***@talkdesk.com | - | - | - |
| Jason Lemkin | Board Director | Board Member | - | ja***@saastrinc.com | - | - | |
| Bruno Baptista | Technical Advisor | Non-CEO | - | br***@talkdesk.com | - | - | |
| J Choi | Investor | Non-CEO | - | Sign up to view | - | - | - |
| Patrick Yang | Investor | Non-CEO | - | Sign up to view | - | - | |
| Greg Miller | Vice President Industry Strategy Healthcare Life Sciences | Non-CEO | - | gr***@talkdesk.com | - | - | |
| Francisco Sousa | Ambassador | Non-CEO | - | Sign up to view | - | - | - |
| Gadi Shamia | Chief Operating Officer | Founder, CEO | - | Sign up to view | - | - |
Talkdesk team size and headcount
Talkdesk grew from 250 employees in 2016 to 1,350 in 2026.
- Team size (2026)
- 1.4K
- Engineering (2021)
- 611
- Sales (2021)
- 356
- Marketing (2021)
- 762
When Shamia joined Talkdesk in late 2014 or early 2015, the team numbered approximately 20 people. By 2017, total headcount had grown to 250 employees. Of those, approximately 125 work in research and development, representing roughly 50 percent of the total team. The sales organization, including sales development representatives, account executives, and sales operations, totaled approximately 80 people. The remaining employees are distributed across customer service, customer success, and professional services.
As of 2026, Talkdesk's team had grown to approximately 1,350 employees.
How to contact Talkdesk
- Headquarters
- San Francisco, California, United States
- Website
- talkdesk.com
Verified work emails for the Talkdesk people listed above are available to GetLatka members; public listings show a masked address only.
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Frequently asked questions about Talkdesk
Who is the CEO of Talkdesk?
Tiago Paiva is the CEO of Talkdesk.
Who founded Talkdesk?
Talkdesk was founded by Gadi Shamia in 2011.
How many employees does Talkdesk have?
Talkdesk has 1,350 employees as of 2026.
Where is Talkdesk headquartered?
Talkdesk is headquartered in San Francisco, California, United States.
How do I contact Talkdesk?
You can reach Talkdesk through its website at talkdesk.com or at its San Francisco, California, United States office. GetLatka members can also view verified work emails for the people listed on this page.
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