GetLatka interview
How JustCall Reached 1,600 Customers and 106% Net Revenue Retention with Zero Sales Commissions (Interview with CEO Gaurav Sharma)
Gaurav Sharma (CEO and Founder of JustCall) spoke to Nathan Latka on September 26, 2019.
JustCall figures from the interview
- Paying Customers (2019)
- 1,600
- Average Revenue per Customer (2019)
- $150 per month
- Net Revenue Retention (2019)
- 106%
- Monthly Revenue Churn (2019)
- 3%
- New Customers per Month (2019)
- About 150
“So JustCall is a cloud phone system for sales and support teams, and it integrates with all your CRMs. So it just automates all the call logging and recording and everything. It's a pure SaaS business, which are like $25 to $50 per user per month. Pretty straightforward business model.”
“We have about 1,600 plus paying customers.”
“And they're paying about on an average $150 a month.”
Bio
Gaurav is a product guy (and a techie) who loves working on disruptive ideas related to consumer internet and big data. He is passionate about building new marketplace based businesses and viral user acquisition.