Leonardo Superti
- Co-Founder at CustomerX
GetLatka interview
How CustomerX Grew a Brazilian Customer Success SaaS to Almost 100 Customers Paying About $250 a Month (Interview with Leonardo Superti)
Leonardo Superti (Co-Founder of CustomerX) spoke to Nathan Latka on June 22, 2021.
CustomerX figures from the interview
- Customers (2021)
- 100
- ARPU (2021)
- $250 per month
- Team Size (2021)
- 24
- Gross Churn (2021)
- 1 to 1.5% per month
“Yes. It's a SaaS our our software is a platform that helps companies to understand their customers. So we have a lot of integrations with CRMs, with support of this softwares and ERPs and stuff.”
“We we got two rounds. The first one was in 2018 with an accelerator. And this year, we just raised another seed round.”
“One hundred. 100 customers.”
Bio
Leonardo is an expert in customer relationship management who worked in small and large companies through his career. In 2017, decided to change the side and invite some friends to build CustomerX, a SMB Brazilian Customer Success Management Platform.