GetLatka interview
How Symbl.ai Raised $17M at a 50x Revenue Multiple with 125% NDR (Interview with CEO Surbhi Rathore)
Surbhi Rathore (CEO and Co-Founder of Symbl.ai) spoke to Nathan Latka on December 8, 2021.
Symbl.ai figures from the interview
- Series A Raise (2021)
- $17M
- Revenue Multiple (Series A) (2021)
- 50x
- Net Dollar Retention (2021)
- 125%
- Minutes Processed per Month (2021)
- 5M to 10M
- Team Size (2021)
- 54
“We were working in the conversation AI space, both me and my co founder before at Amdocs, and continuously over and over again came across chatbots, but nothing for calls, which actually connects humans together. And we just wanted to put together a platform that enables and empowers people to maximize value information from human to human conversations and not just human to machine. And that's how we started.”
“We truly believe in kinda like peanut butter your intelligence all over the products that you have. So you only pay based on usage and irrespective of how many seats, how many products you apply, it doesn't matter. At the end of the day, it's the number of minutes which are analyzed by the platform that people get charged on.”
Bio
Surbhi Rathore is the CEO and co-founder of Symbl.ai. Symbl is bringing to life her vision for a programmable platform that empowers developers and businesses to monitor, act, and comply with voice, video conversations at scale in their products and workflows without building their in-house data science expertise. This Techstars alum co-founded Symbl almost 3 years ago and is now backed by Amazon and has raised an early-stage venture round of $23.5M which deployed capital to grow a global team of tech enthusiasts to more than 50 people. She comes with experience from technical and customer-obsessed roles in both startups and enterprises such as Nevis Networks and Amdocs. Before co-founding Symbl, she worked in the Conversational AI space with a focus on delivering value to Telecommunication users. Surbhi is an international tech leader who advocates for Women in AI with a personal mission to inspire more women to work in Data Science. She is a national speaker, an accessibility equity champion, and the ultimate adventure capitalist.