Founded 1991
Find 20 competitors in the IT Service Management Tools. Compare other SaaS such as Tech Domain, Unity Communications and Gorgias. These Agiloft competitors have raised $1.2B and together serve more than 9.1K customers and employ over 10.6K team members.
IT Service Management Tools
Tech Domain provides global IT support, offshoring, and resource solutions for IT outsourcers, resellers, MSPs, and channel partners looking to expand their reach. It also connects service companies with skilled technicians, completing over 500,000 work orders annually across 40,000+ sites.
IT Service Management Tools
Business process outsourcing firm helping health care, customer support, technical support, and accounting businesses scale onshore, nearshore or offshore
IT Service Management Tools
Gorgias is a customer support helpdesk platform that integrates with popular e-commerce platforms like Shopify, Magento, and BigCommerce. It provides automated responses, ticket management, and customer data management to help businesses streamline their customer support processes.
IT Service Management Tools
Advensus serves companies that operate in multiple industries, such as retail, e-commerce, fintech, healthcare, logistics, cable/streaming services, and travel. It offers inbound, interpretation, and social CRM services.
IT Service Management Tools
Provider of business process and marketing services. The company offers cloud-based and scalable contact center technology platform for customer retention, sales conversion, customer service, back office and technical support services.
IT Service Management Tools
Odigo is global provider of Contact Centre as a Service (CCaaS) solutions that enhance interactions between a brand and its customers. A pioneer in the customer experience (CX) market in France and now a European leader, for almost 40 years Odigo has supported more than 250 major companies in over 100 countries. Driven by a deep sense of professionalism, pragmatism and imagination, Odigo stands out for the unrivalled reliability and robustness of its solution, offering the best voice quality MOS (Mean Opinion Score) on the market. Our experts help private and public organisations choose and deploy the CX solutions and AI to ensure maximum performance and customer satisfaction.
IT Service Management Tools
JIFFY.ai is an advanced robotic process automation (RPA) platform that combines AI, machine learning, and cognitive automation capabilities to enable businesses to automate complex processes without coding. It offers a comprehensive suite of tools for building, deploying, and managing automated workflows across various business functions.
IT Service Management Tools
We bring together expertise in cloud migration, cutting-edge CX technologies and powerful customer insight to deliver exceptional end-to-end customer experiences. Sabio Group is a global digital customer experience (CX) transformation specialist with major operations in the UK (England and Scotland), Spain, France, Netherlands, Denmark, Malaysia, Singapore, South Africa and India. Through its own technology, and that of world-class technology leaders such as Amazon Connect, Avaya, Genesys, Google Cloud, Salesforce, Twilio and Verint, Sabio helps organisations optimise their customer journeys by making better decisions across their multiple contact channels. The Group works with major brands worldwide, including Aegon, AXA Assistance, BBVA, BGL, Caixabank, DHL, loveholidays, Marks & Spencer, Rentokil Initial, Essent, GovTech, HomeServe, Saga, Sainsbury’s Argos, Telefónica and Transcom Worldwide.
IT Service Management Tools
Our artificial intelligence and machine learning products deliver automation and human augmentation, allowing individuals and organizations to realize their full potential. Today, the world's largest organizations rely on ASAPP to provide amazingly efficient and effective customer experiences through their Contact Centers. Our Research & Development team is unparalleled, driving the advancement of AI, machine learning, speech recognition, robotic process automation, natural language processing and more. If you are interested in working with us, please send an email to [email protected]. If you're interested in learning about our job opportunities, please reach out at [email protected].
IT Service Management Tools
Sensedia supports companies to become more digital, connected and open through a technology platform and expertise in APIs and Microservices. Named as a Leader by The Forrester Wave™ (API Management Solutions Q3 2022), Sensedia is an award winner company, recognized by Global Business Tech Awards as SaaS Company of the Year, and by Paytech Awards - Fintech Futures as Best Real-Time Payments Solution. The company is present in Brazil, USA, Mexico, Colombia and Peru, serving more than 200 customers in 14 sectors in numerous countries around the world, and has been supporting companies with technical solutions since 2007. Whether aiming to integrate channels, enable partner ecosystems or create modern multi-cloud/hybrid architectures, innovative enterprises rely on Sensedia as a partner in API Management Platform, Adaptive Governance, Cloud Connectors, Events Hub, Service Mesh and Professional Services.
IT Service Management Tools
AppViewX is a software company that provides a platform for the automation and orchestration of network infrastructure services. Their platform helps businesses automate the configuration and management of their network infrastructure, including devices such as load balancers, firewalls, and routers. AppViewX's platform includes features such as configuration management, certificate management, and application delivery automation, enabling businesses to streamline their network operations, reduce costs, and improve security. Their platform also provides analytics and reporting tools, allowing businesses to monitor network performance and make data-driven decisions to optimize their network infrastructure.
IT Service Management Tools
Provider of IT Services. The company provides offshore IT outsourcing, outsourced product development, enterprise applications, payment processing services, mobile applications and legacy modernization among other IT Services.
IT Service Management Tools
Provider of an online platform intended to help in monitoring customer experience. The company's CX Assurance Platform helps in automation of customer experience checking and monitoring, enabling clients to know if any customer-facing any CX issues and thereby helping them to take actions.
IT Service Management Tools
Electric is an information technology company that helps businesses manage their IT security, support, and devices in real-time.
IT Service Management Tools
SmarTek21 stands at the forefront of innovation, leveraging Generative AI to power advanced data ecosystems and industry-leading conversational interfaces that transform customer interactions. Established in 2006, we seamlessly blend human acumen with cutting-edge artificial intelligence to tackle the most complex challenges in digital integration and data governance.
IT Service Management Tools
Giacom provides a platform that makes it really simple for technology resellers and MSPs to access everything they need - comms, cloud, IT and billing - from the worlds leading vendors and service providers - to create brilliant technology solutions for UK small businesses.
IT Service Management Tools
Yellow.ai is a conversational AI platform that allows businesses to automate their customer engagement through chatbots, voice assistants, and other conversational interfaces. The platform uses natural language processing (NLP) and machine learning algorithms to provide personalized and contextual interactions with customers across various channels, including messaging apps, websites, and voice assistants.
IT Service Management Tools
A technology company offering managed IT and security, cloud solutions, digital transformation and advanced IT consulting
IT Service Management Tools
BigPanda is an IT operations platform that helps companies detect, investigate, and resolve IT incidents faster. The platform uses machine learning and automation to correlate alerts from various monitoring tools and presents them in a unified view, allowing IT teams to prioritize and resolve issues more efficiently.
IT Service Management Tools
Plumb5 is a customer engagement platform that helps businesses connect with their customers through various channels such as email, SMS, social media, and more. It provides tools for data management, campaign automation, and analytics to optimize customer interactions.
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