Latka logo

How Gorgias CEO Romain Lapeyre grew Gorgias to $72.6M revenue and 6K customers in 2024.

Gorgias is a customer support helpdesk platform that integrates with popular e-commerce platforms like Shopify, Magento, and BigCommerce. It provides automated responses, ticket management, and customer data management to help businesses streamline their customer support processes.

Last updated

Gorgias Revenue

In 2024, Gorgias's revenue reached $72.6M. The company previously reported $60.6M in 2023. Since its launch in 2015, Gorgias has shown consistent revenue growth.

Gorgias Revenue GrowthReported revenue / ARR by year$0$20M$40M$60M$80M201520172019202120232024$0$4M$11M$61M$73MSource: GetLatka.com
YearMilestone
2024Gorgias Hit $72.6m revenue in October 2024
2023Gorgias Hit $60.6m revenue in December 2023
2020Gorgias Hit $11.3m revenue in December 2020
2019Gorgias Hit $3.7m revenue in November 2019
2015Launched with $0 revenue

Gorgias Valuation, Funding Rounds

Gorgias has not publicly disclosed its valuation. The company has raised $42.4M in total funding to date.

Gorgias has raised $42.4M in total funding across 5 rounds, with its most recent round in 2020.

Gorgias Capital Raised & ValuationCumulative capital raised and post-money valuation by roundCapital raised (cum.)$0$10M$20M$30M$40M$50M2015201620172018201920202015 cumulative: $100K • 2015 Funding round: $100K2016 cumulative: $2M • 2015 Funding round: $100K • 2016 Funding round: $2M2018 cumulative: $3M • 2015 Funding round: $100K • 2016 Funding round: $2M • 2018 Funding round: $2M2019 cumulative: $17M • 2015 Funding round: $100K • 2016 Funding round: $2M • 2018 Funding round: $2M • 2019 Funding round: $14M2020 cumulative: $42M • 2015 Funding round: $100K • 2016 Funding round: $2M • 2018 Funding round: $2M • 2019 Funding round: $14M • 2020 Funding round: $25M$42MSource: GetLatka.com
YearRoundAmountValuation% Sold
2020Funding round$25M--
2019Funding round$14M--
2018Funding round$1.8M--
2016Funding round$1.5M--
2015Funding round$100K--

Gorgias Employees & Team Size

Gorgias employs approximately 476 people as of 2026, up from 332 in 2023.

Gorgias has 476 total employees in different roles and functions and 30 sales reps that carry a quota. They have 6K customers that rely on the company's solutions.

Gorgias Team GrowthReported headcount over time010020030040050020152017201920212023202400476476Source: GetLatka.com
YearMilestone
2024Reached 476 employees (December 2024)
2024Reached 332 employees (October 2024)
2023Reached 332 employees (September 2023)
2023Reached 305 employees (July 2023)
2023Reached 296 employees (January 2023)
2022Reached 279 employees (January 2022)
2021Reached 191 employees (August 2021)
2020Reached 127 employees (December 2020)
2019Reached 44 employees (November 2019)

Founder / CEO

Romain Lapeyre

Romain Lapeyre is listed as Founder / CEO at Gorgias.

Q&A

QuestionAnswer
What's your age?-
Favorite online tool?-
Favorite book?-
Favorite CEO?-
Advice for 20 year old self-

Customers

See how Gorgias acquires and retains customers with data on acquisition costs and revenue performance. Log in to access the complete customer economics dashboard.

Locked

Frequently Asked Questions about Gorgias

What is Gorgias's revenue?

Gorgias generates $72.6M in revenue.

Who is the CEO of Gorgias?

The CEO of Gorgias is Romain Lapeyre.

How much funding does Gorgias have?

Gorgias raised $42.4M.

How many employees does Gorgias have?

Gorgias has 476 employees.

Where is Gorgias headquarters?

Gorgias is headquartered in San Francisco, California, United States.

Compare Gorgias to the industry

Gorgias operates across multiple industries. Browse revenue, funding, and growth data for Gorgias in each sector below.

Source Attribution

Source: all data was collected from GetLatka company research and founder interviews. Revenue, funding, team, and customer figures are presented as company-reported or GetLatka-estimated metrics where the profile data identifies them that way.

Company data last updated .