Capacity vs Intercom: Revenue, Funding & Team Size Compared
Capacity generates $50M in revenue; Intercom generates $400M. Intercom is 8× bigger than Capacity by revenue. The table below compares Capacity and Intercom on funding, valuation, customers, team size and headquarters — every figure GetLatka has verified for each company.
| Company |  CapacityThis company |  Intercom |
|---|---|---|
| Revenue | $50M | $400M |
| Valuation | $1.1B | $1.3B |
| Funding raised | $87.5M | $241.9M |
| Customers | 2K | 30K |
| Team size | 151 | 1.5K |
| Founded | 2017 | 2011 |
| HQ | University City, United States | San Francisco, United States |
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Capacity at a glance
Capacity generates $50M in revenue with 151 employees, headquartered in University City, United States.
- Revenue
- $50M
- Valuation
- $1.1B
- Funding
- $87.5M
- Customers
- 2K
- Team size
- 151
- Founded
- 2017
Capacity, founded in 2017 and headquartered in St. Louis, Missouri, is an AI-powered customer support automation platform that helps businesses handle inbound support across self-service, agent-assist, and campaign and scheduling…
Intercom at a glance
Intercom generates $400M in revenue with 1.5K employees, headquartered in San Francisco, United States.
- Revenue
- $400M
- Valuation
- $1.3B
- Funding
- $241.9M
- Customers
- 30K
- Team size
- 1.5K
- Founded
- 2011
A platform to provide a seamless customer experience across AI and human support, delivering increased customer satisfaction while reducing costs.
Other Capacity alternatives
Capacity competes with more than the companies on this page. Browse the full alternative lists to compare revenue, funding and team size across the category.
Capacity vs Intercom: frequently asked questions
Is Capacity or Intercom bigger?
Intercom is the bigger company by revenue, at $400M against $50M for Capacity.
How much revenue does Capacity make?
Capacity generates $50M in annual revenue with a team of 151.
How much revenue does Intercom make?
Intercom generates $400M in annual revenue with a team of 1.5K.
How much funding has Capacity raised?
Capacity has raised $87.5M in total funding since it was founded in 2017.
How much funding has Intercom raised?
Intercom has raised $241.9M in total funding since it was founded in 2011.