Founded 2005
Find 20 competitors in the Conversational Intelligence Software. Compare other SaaS such as Elixir-Technologies, ANYWHERE365® and ANYWHERE365®. These Content Guru competitors have raised $1.6B and together serve more than 2.3K customers and employ over 6.6K team members.
Conversational Intelligence Software
Send compliant customer communications to members, from creation to delivery to multiple delivery channels, with a subscription based 100% Cloud Solution-Tango+
Conversational Intelligence Software
What if you could reduce a significant percentage of your unnecessary customer dialogues and gain 65% more productivity in your contact center? With Anywhere365 you can leverage your existing Microsoft investments to skyrocket your customer experience, streamline contact center operations and reduce your IT costs. Anywhere365 has become the leading Dialogue Management solution, native to Microsoft Teams. Our Dialogue Cloud is - the preferred Dialogue Management platform for 1800+ global enterprises, like Toyota, Philips and DHL - recognized by Gartner and - the world’s first Microsoft certified Contact Center for Microsoft Teams. Engage your customers effortlessly across any communications channels, from any device, location and any time. While AI voice bots and chat bots handle all routine requests, human agents work on more complex dialogues. The context of the dialogue always moves with the customer, ensuring first contact resolution of their issues. Agents work from a single pane of glass. Not having to switch between different point solutions, will result in a faster call handling, saving costly time and over-delivering to the customer’s expectation. Supervisors can measure agent performance, and benchmark them against peers. But just tracking agent performance won’t cut it. Anyone in your business can become the contact center. That’s why we report on customer dialogue KPIs from initial contact to final resolution across the entire enterprise. Run the Anywhere365 Dialogue Cloud on a private or public cloud or as-a-service. Anywhere365 is highly scalable, extremely flexible implementation and ready for future business requirements without significant additional overhead. Request your demo!
Conversational Intelligence Software
What if you could reduce a significant percentage of your unnecessary customer dialogues and gain 65% more productivity in your contact center? With Anywhere365 you can leverage your existing Microsoft investments to skyrocket your customer experience, streamline contact center operations and reduce your IT costs. Anywhere365 has become the leading Dialogue Management solution, native to Microsoft Teams. Our Dialogue Cloud is - the preferred Dialogue Management platform for 1800+ global enterprises, like Toyota, Philips and DHL - recognized by Gartner and - the world’s first Microsoft certified Contact Center for Microsoft Teams. Engage your customers effortlessly across any communications channels, from any device, location and any time. While AI voice bots and chat bots handle all routine requests, human agents work on more complex dialogues. The context of the dialogue always moves with the customer, ensuring first contact resolution of their issues. Agents work from a single pane of glass. Not having to switch between different point solutions, will result in a faster call handling, saving costly time and over-delivering to the customer’s expectation. Supervisors can measure agent performance, and benchmark them against peers. But just tracking agent performance won’t cut it. Anyone in your business can become the contact center. That’s why we report on customer dialogue KPIs from initial contact to final resolution across the entire enterprise. Run the Anywhere365 Dialogue Cloud on a private or public cloud or as-a-service. Anywhere365 is highly scalable, extremely flexible implementation and ready for future business requirements without significant additional overhead. Request your demo!
Conversational Intelligence Software
What if you could reduce a significant percentage of your unnecessary customer dialogues and gain 65% more productivity in your contact center? With Anywhere365 you can leverage your existing Microsoft investments to skyrocket your customer experience, streamline contact center operations and reduce your IT costs. Anywhere365 has become the leading Dialogue Management solution, native to Microsoft Teams. Our Dialogue Cloud is - the preferred Dialogue Management platform for 1800+ global enterprises, like Toyota, Philips and DHL - recognized by Gartner and - the world’s first Microsoft certified Contact Center for Microsoft Teams. Engage your customers effortlessly across any communications channels, from any device, location and any time. While AI voice bots and chat bots handle all routine requests, human agents work on more complex dialogues. The context of the dialogue always moves with the customer, ensuring first contact resolution of their issues. Agents work from a single pane of glass. Not having to switch between different point solutions, will result in a faster call handling, saving costly time and over-delivering to the customer’s expectation. Supervisors can measure agent performance, and benchmark them against peers. But just tracking agent performance won’t cut it. Anyone in your business can become the contact center. That’s why we report on customer dialogue KPIs from initial contact to final resolution across the entire enterprise. Run the Anywhere365 Dialogue Cloud on a private or public cloud or as-a-service. Anywhere365 is highly scalable, extremely flexible implementation and ready for future business requirements without significant additional overhead. Request your demo!
Conversational Intelligence Software
Contact Centers are challenged to increase their agent efficiency and effectiveness in the face of high attrition, poor training, and managers who can only review less than 3% of interactions. Cresta turns real-time insights into real-time actions to make contact centers smarter and drive business results. We use generative AI to provide dynamic, real-time guidance to sales and service agents based on the best practices of your top performers, and let managers see and track every conversation and agent progress to create personalized coaching plans. Cresta was born out of the Stanford AI Lab and is backed by Greylock Partners, Sequoia, and Andreessen Horowitz. We are proud to be working with companies like Porsche, Cox Communications, Vivint, and Holiday Inn.
Conversational Intelligence Software
Contact Centers are challenged to increase their agent efficiency and effectiveness in the face of high attrition, poor training, and managers who can only review less than 3% of interactions. Cresta turns real-time insights into real-time actions to make contact centers smarter and drive business results. We use generative AI to provide dynamic, real-time guidance to sales and service agents based on the best practices of your top performers, and let managers see and track every conversation and agent progress to create personalized coaching plans. Cresta was born out of the Stanford AI Lab and is backed by Greylock Partners, Sequoia, and Andreessen Horowitz. We are proud to be working with companies like Porsche, Cox Communications, Vivint, and Holiday Inn.
Conversational Intelligence Software
We're the world's first real-time speech understanding platform. Our AI-powered technology is designed to revolutionize communication by giving multilingual speakers a choice when it comes to how they communicate. It's a step towards empowering individuals, advancing equality, and deepening empathy. Our mission is to build a more understanding world.
Conversational Intelligence Software
Parloa is a Conversational AI platform for automating omnichannel customer service, e.g in phone bots or chatbots.
Conversational Intelligence Software
Parloa is a Conversational AI platform for automating omnichannel customer service, e.g in phone bots or chatbots.
Conversational Intelligence Software
Parloa is a Conversational AI platform for automating omnichannel customer service, e.g in phone bots or chatbots.
Conversational Intelligence Software
Developer of an artificial intelligence platform created to transform the modern workforce. The company's platform offers data integration with cloud application, data mining, data capturing and offers unified and immediate access to anywhere in the database, enabling companies with an artificial assistant to access their information instantly and empowers teams with instant access to the knowledge they need to do their best work.
Conversational Intelligence Software
Inbenta is a company that specializes in artificial intelligence and natural language processing solutions. They provide chatbots and virtual assistants that help businesses improve their customer support and website search functionalities.
Conversational Intelligence Software
TIDIO - AI POWERED CUSTOMER SERVICE PLATFORM Combine AI and human support for excellent customer service
Conversational Intelligence Software
TIDIO - AI POWERED CUSTOMER SERVICE PLATFORM Combine AI and human support for excellent customer service
Conversational Intelligence Software
TIDIO - AI POWERED CUSTOMER SERVICE PLATFORM Combine AI and human support for excellent customer service
Conversational Intelligence Software
Provides innovative and comprehensive services and solutions that span contact center, technical staffing, back office support, application management and automation
Conversational Intelligence Software
Provides innovative and comprehensive services and solutions that span contact center, technical staffing, back office support, application management and automation
Conversational Intelligence Software
iAdvize is a conversational platform that allows businesses to engage with their customers in real-time through various channels such as live chat, messaging apps, and social media. The platform provides tools and analytics to help businesses optimize their customer interactions and increase conversions.
Conversational Intelligence Software
Trusted by over 13,500 customers and empowering more than 330,000 users, efficy is Europe’s leading provider of flexible, scalable, and powerful CRM solutions. Our Mission We are the CRM partner that connects people, technology and intelligence to elevate customers’ experience, cultivating seamless collaboration with agile solutions. Our Vision We bring together human intuition and smart technology, to create clarity, trust and insights, leading to stronger and more sustainable connections. Our Values We connect, deliver, innovate, cultivate trust and embrace diversity!
Conversational Intelligence Software
Developer of a cloud-based communication technology platform designed to help businesses to deliver better customer service. The company's platform gives agents a single view of the customers across all conversations, no matter what communication channel and provides companies with real-time insight into their contact center, enabling big enterprise customers to re-imagine and reinvent how customer service can be delivered.
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