2024 Revenue
$47.7M(Est.)
Funding
$113M
Team
221
Founded
2014
Gladly Revenue & Funding (2024)
Gladly generated an estimated $47.7M in annual revenue in 2024. Source: GetLatka estimate
Developer of a cloud-based communication technology platform designed to help businesses to deliver better customer service. The company's platform gives agents a single view of the customers across all conversations, no matter what communication channel and provides companies with real-time insight into their contact center, enabling big enterprise customers to re-imagine and reinvent how customer service can be delivered.
Last updated
Gladly Revenue
In 2024, Gladly's revenue reached $47.7M. The company previously reported $30.5M in 2023. Since its launch in 2014, Gladly has shown consistent revenue growth.
| Year | Milestone | Source |
|---|---|---|
| 2024 | Gladly Hit $47.7m revenue in October 2024 | Estimated |
| 2023 | Gladly Hit $30.5m revenue in December 2023 | Estimated |
| 2021 | Gladly Hit $10.9m revenue in April 2021 | Not recorded |
| 2014 | Launched with $0 revenue |
Gladly Valuation, Funding Rounds
Gladly has not publicly disclosed its valuation. The company has raised $113M in total funding to date.
Gladly has raised $113M in total funding across 4 rounds, with its most recent round in 2019.
| Year | Round | Amount | Valuation | % Sold | Source |
|---|---|---|---|---|---|
| 2019 | Funding round | $50M | - | - | Not recorded |
| 2017 | Funding round | $36M | - | - | Not recorded |
| 2016 | Funding round | $15M | - | - | Not recorded |
| 2016 | Funding round | $12M | - | - | Not recorded |
Founder / CEO
Gladly Employees & Team Size
Gladly employs approximately 221 people as of 2026, up from 195 in 2023, including 35 sales reps that carry a quota.
| Year | Milestone | Source |
|---|---|---|
| 2024 | Reached 221 employees (December 2024) | Not recorded |
| 2024 | Reached 195 employees (October 2024) | Not recorded |
| 2023 | Reached 195 employees (September 2023) | Not recorded |
| 2023 | Reached 171 employees (January 2023) | Not recorded |
| 2022 | Reached 165 employees (January 2022) | Not recorded |
| 2021 | Reached 147 employees (August 2021) | Not recorded |
| 2021 | Reached 130 employees (April 2021) | Not recorded |
Frequently Asked Questions about Gladly
What is Gladly's revenue?
As of 2024, Gladly generated an estimated $47.7M in annual revenue.
Who founded Gladly?
Gladly was founded by Joseph Ansanelli.
When was Gladly founded?
Gladly was founded in 2014.
Who is the CEO of Gladly?
The CEO of Gladly is Joseph Ansanelli.
How much funding does Gladly have?
Gladly raised $113M across 4 rounds.
How many employees does Gladly have?
As of 2024, Gladly had 221 employees.
Where is Gladly headquartered?
Gladly is headquartered in San Francisco, California, United States.
Compare Gladly to the industry
Gladly operates across multiple industries. Browse revenue, funding, and growth data for Gladly in each sector below.
Data and Sources
All figures on this page are taken directly from interviews or are estimates from public sources and proprietary models. Not financial advice. Read full disclaimer.
Claim this profilePeople Also Viewed
Zoho
Zoho Corporation is a software company that provides cloud-based business management and...
Intercom
A platform to provide a seamless customer experience across AI and human support, delivering...
Front App
Front is a customer operations platform that enables support, sales, and account management teams...
Helpscout
Help Scout is a global remote company which is a provider of help desk software and is...
Liveagent
LiveAgent is a customer support software company that offers a comprehensive help desk solution for...
HelpCrunch
Live chat + Email marketing software
