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Developer of a cloud-based communication technology platform designed to help businesses to deliver better customer service. The company's platform gives agents a single view of the customers across all conversations, no matter what communication channel and provides companies with real-time insight into their contact center, enabling big enterprise customers to re-imagine and reinvent how customer service can be delivered.
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In 2024, Gladly's revenue reached $47.7M. The company previously reported $30.5M in 2023. Since its launch in 2014, Gladly has shown consistent revenue growth.
Gladly has not publicly disclosed its valuation. The company has raised $113M in total funding to date.
Gladly has raised $113M in total funding across 4 rounds, with its most recent round in 2019.
| Year | Round | Amount | Valuation | % Sold | Source |
|---|---|---|---|---|---|
| 2019 | Funding round | $50M | - | - | |
| 2017 | Funding round | $36M | - | - | |
| 2016 | Funding round | $15M | - | - |
| Question | Answer |
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| What's your age? | - |
| Favorite online tool? | - |
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We do not have customer count information for Gladly yet.
Gladly employs approximately 221 people as of 2026, up from 195 in 2023, including 35 sales reps that carry a quota.
Gladly generates an estimated $47.7M in annual revenue.
Gladly was founded by Joseph Ansanelli.
The CEO of Gladly is Joseph Ansanelli.
Gladly raised $113M across 4 rounds.
Gladly has 221 employees.
Gladly is headquartered in San Francisco, California, United States.
Gladly operates across multiple industries. Browse revenue, funding, and growth data for Gladly in each sector below.
All figures on this page are taken directly from interviews or are estimates from public sources and proprietary models. Not financial advice. Read full disclaimer.
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2024 Revenue
$47.7M(Est.)
Funding
$113M
Team
221
Founded
2014
| Year | Milestone | Source |
|---|---|---|
| 2024 | Gladly Hit $47.7m revenue in October 2024 | Estimated |
| 2023 | Gladly Hit $30.5m revenue in December 2023 | |
| 2021 | Gladly Hit $10.9m revenue in April 2021 | |
| 2014 | Launched with $0 revenue |
| 2016 | Funding round | $12M | - | - |
| Year | Milestone | Source |
|---|---|---|
| 2024 | Reached 221 employees (December 2024) | |
| 2024 | Reached 195 employees (October 2024) | |
| 2023 | Reached 195 employees (September 2023) | |
| 2023 | Reached 171 employees (January 2023) | |
| 2022 | Reached 165 employees (January 2022) | |
| 2021 | Reached 147 employees (August 2021) | |
| 2021 | Reached 130 employees (April 2021) |
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