Gladly
2024 Revenue
$47.7M
Funding
$113M
YOY
56.3%
Team
221
Founded
2014
How Gladly CEO Joseph Ansanelli grew Gladly to $47.7M revenue with a 221 person team in 2024.
Developer of a cloud-based communication technology platform designed to help businesses to deliver better customer service. The company's platform gives agents a single view of the customers across all conversations, no matter what communication channel and provides companies with real-time insight into their contact center, enabling big enterprise customers to re-imagine and reinvent how customer service can be delivered.
Last updated
Gladly Revenue
In 2024, Gladly's revenue reached $47.7M. The company previously reported $30.5M in 2023. Since its launch in 2014, Gladly has shown consistent revenue growth.
| Year | Milestone | Quote |
|---|---|---|
| 2024 | Gladly Hit $47.7m revenue in October 2024 | |
| 2023 | Gladly Hit $30.5m revenue in December 2023 | |
| 2021 | Gladly Hit $10.9m revenue in April 2021 | |
| 2014 | Launched with $0 revenue |
Gladly Valuation, Funding Rounds
Gladly has not publicly disclosed its valuation. The company has raised $113M in total funding to date.
Gladly has raised $113M in total funding across 4 rounds, with its most recent round in 2019.
| Year | Round | Amount | Valuation | % Sold | Quote |
|---|---|---|---|---|---|
| 2019 | Funding round | $50M | - | - | |
| 2017 | Funding round | $36M | - | - | |
| 2016 | Funding round | $15M | - | - | |
| 2016 | Funding round | $12M | - | - |
Gladly Employees & Team Size
Gladly employs approximately 221 people as of 2026, up from 195 in 2023.
Gladly has 221 total employees in different roles and functions and 35 sales reps that carry a quota.
| Year | Milestone |
|---|---|
| 2024 | Reached 221 employees (December 2024) |
| 2024 | Reached 195 employees (October 2024) |
| 2023 | Reached 195 employees (September 2023) |
| 2023 | Reached 171 employees (January 2023) |
| 2022 | Reached 165 employees (January 2022) |
| 2021 | Reached 147 employees (August 2021) |
| 2021 | Reached 130 employees (April 2021) |
Founder / CEO
Q&A
| Question | Answer |
|---|---|
| What's your age? | - |
| Favorite online tool? | - |
| Favorite book? | - |
| Favorite CEO? | - |
| Advice for 20 year old self | - |
Customers
We do not have customer count information for Gladly yet.
Frequently Asked Questions about Gladly
What is Gladly's revenue?
Gladly generates $47.7M in revenue.
Who founded Gladly?
Gladly was founded by Joseph Ansanelli.
Who is the CEO of Gladly?
The CEO of Gladly is Joseph Ansanelli.
How much funding does Gladly have?
Gladly raised $113M.
How many employees does Gladly have?
Gladly has 221 employees.
Where is Gladly headquarters?
Gladly is headquartered in San Francisco, California, United States.
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Compare Gladly to the industry
Gladly operates across multiple industries. Browse revenue, funding, and growth data for Gladly in each sector below.
Source Attribution
Source: all data was collected from GetLatka company research and founder interviews. Revenue, funding, team, and customer figures are presented as company-reported or GetLatka-estimated metrics where the profile data identifies them that way.
Company data last updated .
Data Disclaimer
All figures on this page are GetLatka estimates from public sources and proprietary models. They are not verified by the company.
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