Gladlyrevenue & funding
Other Analytics SoftwareSan Francisco, CaliforniaFounded 2014CEO Joseph Ansanelli
Gladly is customer service platform.
Gladly revenue
Gladly has not published its revenue. GetLatka estimates it at about $47.7M a year (October 2024).
All 3 revenue readings, with sources
| As of | Revenue | Source |
|---|---|---|
| Apr 2021 | $10.9M | – |
| Dec 2023 | $30.5MEST. | Growjo estimate |
| Oct 2024 | $47.7MEST. | GetLatka estimate |
– source not recorded
Gladly funding rounds & investors
Gladly has raised $113M across four rounds since 2016. The latest was a $50M funding round in January 2019.
| Date | Round | Raised |
|---|---|---|
| Jan 2019 | Funding round | $50M |
| Apr 2017 | Funding round | $36M |
| Jun 2016 | Funding round | $15M |
| Jun 2016 | Funding round | $12M |
| Total raised | $113M |
Gladly competitors
Gladly competes most directly with Zoho, Intercom, Front App, Helpscout and 2 others.
Zoho
Intercom
Front App
Helpscout
Liveagent
HelpCrunchGladly CEO, founders & employees
Joseph Ansanelli founded Gladly in 2014 and runs it as CEO. Gladly had 221 employees (December 2024, LinkedIn), up from 195 a year earlier.
- Joseph AnsanelliFounder & CEO
All 7 headcount readings, with sources
| As of | Employees | Source |
|---|---|---|
| Dec 2024 | 221 | |
| Oct 2024 | 195 | |
| Sep 2023 | 195 | – |
| 2023 | 171 | – |
| 2022 | 165 | – |
| Aug 2021 | 147 | – |
| Apr 2021 | 130 | – |
Gladly FAQ
What is Gladly's revenue?
GetLatka estimates Gladly's revenue at about $47.7M a year (October 2024). The company hasn't published its own figure.
How much funding has Gladly raised?
Gladly has raised $113M across four funding rounds. The latest was a $50M funding round in January 2019.
How many employees does Gladly have?
Gladly had 221 employees in December 2024, according to LinkedIn.
Who is the CEO of Gladly?
Joseph Ansanelli is the CEO of Gladly and founded the company in 2014.
Who founded Gladly?
Joseph Ansanelli founded Gladly in 2014.
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How this page is sourced
2 from public sources · 2 estimates. Founder figures link to the second they were said; public figures name their source; estimates are marked EST. and say whose they are. Not financial advice.
Updated Sep 10, 2026Data disclaimerReport a correctionClaim this profileRun Gladly? Join the podcast