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How Dispatch CEO Patrick Burns grew Dispatch to $5.5M revenue and 60K customers in 2024.

Developer of a modern field service experience platform designed to solve the communication gap between enterprise brands, 3rd-party contractors and the consumer. The company's platform provides enterprises with a mobile extension for their existing systems and offers a self-serve set of products and APIs for marketplaces and developers, enabling businesses to access greater visibility into the "last-mile" of the service delivery process and provide a superior customer experience.

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Dispatch Revenue

In 2024, Dispatch's revenue reached $5.5M. The company previously reported $4.3M in 2023. Since its launch in 2013, Dispatch has shown consistent revenue growth.

Dispatch Revenue GrowthReported revenue / ARR by year$0$1M$3M$4M$5M$6M2013201520172019202120232024$0$3M$4M$5MSource: GetLatka.com
YearMilestone
2024Dispatch Hit $5.5m revenue in October 2024
2023Dispatch Hit $4.3m revenue in December 2023
2021Dispatch Hit $2.9m revenue in April 2021
2013Launched with $0 revenue

Dispatch Valuation, Funding Rounds

Dispatch has not publicly disclosed its valuation. The company has raised $18.1M in total funding to date.

Dispatch has raised $18.1M in total funding across 3 rounds, with its most recent round in 2017.

Dispatch Capital Raised & ValuationCumulative capital raised and post-money valuation by roundCapital raised (cum.)Valuation$0$4M$8M$12M$16M$20M201320142015201620172013 cumulative: $0 • 2013 Founded: $02014 cumulative: $3M • 2013 Founded: $0 • 2014 Funding round: $3M2015 cumulative: $6M • 2013 Founded: $0 • 2014 Funding round: $3M • 2015 Funding round: $3M2017 cumulative: $18M • 2013 Founded: $0 • 2014 Funding round: $3M • 2015 Funding round: $3M • 2017 Funding round: $12M$18M2013 Founded: $0 valuationSource: GetLatka.com
YearRoundAmountValuation% Sold
2017Funding round$12M--
2015Funding round$3M--
2014Funding round$3.1M--

Dispatch Employees & Team Size

Dispatch employs approximately 170 people as of 2026, up from 154 in 2023.

Dispatch has 170 total employees in different roles and functions and 5 sales reps that carry a quota. They have 60K customers that rely on the company's solutions.

Dispatch Team GrowthReported headcount over time04080120160200201320152017201920212023202400170170Source: GetLatka.com
YearMilestone
2024Reached 170 employees (December 2024)
2024Reached 169 employees (October 2024)
2023Reached 154 employees (December 2023)
2022Reached 144 employees (December 2022)
2021Reached 123 employees (December 2021)
2021Reached 131 employees (April 2021)

Founder / CEO

Patrick Burns

Dispatch is the modern field service experience platform, purpose-built to solve the communication gap between enterprise brands, 3rd-party contractors, and the consumer. Most brands rely on independent local partners to deliver the on-demand expertise required for local installation, repair, support or maintenance services, leaving the customer experience and brand's reputation at risk.

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Customers

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Frequently Asked Questions about Dispatch

What is Dispatch's revenue?

Dispatch generates $5.5M in revenue.

Who founded Dispatch?

Dispatch was founded by Patrick Burns.

Who is the CEO of Dispatch?

The CEO of Dispatch is Patrick Burns.

How much funding does Dispatch have?

Dispatch raised $18.1M.

How many employees does Dispatch have?

Dispatch has 170 employees.

Where is Dispatch headquarters?

Dispatch is headquartered in Boston, Massachusetts, United States.

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Source Attribution

Source: all data was collected from GetLatka company research and founder interviews. Revenue, funding, team, and customer figures are presented as company-reported or GetLatka-estimated metrics where the profile data identifies them that way.

Company data last updated .