1
247 ai
San Jose, California, United States
customer engagement solutions powered by artificial intelligence.
- Revenue
- $1.2B
- Customers
- 150
- Year founded
- 2000
- Funding
- $22M
- Team size
- 9.6K
- Growth
- -
Top 448 Chatbots Software SaaS Companies in May 2026
As of May 2026, there are 448 SaaS companies in Chatbots Software. They have combined revenues of $3.9B and employ 30.2K people. They have raised $2.7B and serve 4.5M customers combined.
Chatbot software encompasses digital tools designed to simulate conversations with human users, primarily through text or voice interactions. These applications leverage natural language processing (NLP) and machine learning techniques to understand user inquiries and provide automated responses. Common use cases include customer support, lead generation, and user engagement, where chatbots assist users around the clock, improving response times and satisfaction rates. Typical features of chatbot software include user-friendly interfaces for building and managing chatbots, integration with messaging platforms, analytics for monitoring interactions, and capabilities for handling multiple queries simultaneously. Buyer personas for this category often include customer support teams, marketing professionals, and IT departments, who seek to enhance operational efficiency and customer interaction by adopting automation technologies.
Filters
Sorting: Highest -> Lowest
Top Chatbots Software Companies
Showing 10 of 5 companies ranked by annual revenue.
2
Lucid Software
South Jordan, Utah, United States
Lucid Software is the leader in visual collaboration and work acceleration, helping teams see and build the future by turning ideas into reality. Its products include the Lucid Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus. The Lucid Visual Collaboration Suite, combined with powerful accelerators for business agility, cloud, and process transformation, empowers organizations to streamline work, foster alignment, and drive business transformation at scale. airfocus, an AI-powered product management and roadmapping platform, extends these capabilities by helping teams prioritize work, define product strategy, and align execution with business goals. The most used work acceleration platform by the Fortune 500, Lucid’s solutions are trusted by more than 100 million users across enterprises worldwide, including Google, GE, and NBC Universal. Lucid partners with leaders such as Google, Atlassian, and Microsoft, and has received numerous awards for its products, growth, and workplace culture. The company holds true to its core values, including teamwork over ego, innovation in everything we do, individual empowerment, initiative, ownership, and passion and excellence in every area. Learn more at lucid.co.
- Revenue
- $144.7M
- Customers
- -
- Year founded
- 2010
- Funding
- $500M
- Team size
- 1.3K
- Growth
- -
- Revenue
- $133.6M
- Customers
- -
- Year founded
- 1999
- Funding
- -
- Team size
- 1.6K
- Growth
- 22.07%
4
EliseAI
United States
EliseAI empowers housing and healthcare organizations with powerful automation and conversational AI, streamlining conversations, enhancing customer engagement, and delivering unparalleled efficiency across housing and property management operations.
- Revenue
- $100M
- Customers
- -
- Year founded
- 2017
- Funding
- $325M
- Team size
- 453
- Growth
- -
5
Sierra
San Francisco, California, United States
Sierra is the conversational AI platform for businesses. We help companies elevate their customer experience with AI.
- Revenue
- $100M
- Customers
- -
- Year founded
- 2023
- Funding
- $175M
- Team size
- 165
- Growth
- 300%
Inclusion Criteria
- Must provide automation of conversational interactions through text or voice - Should integrate with various messaging platforms or websites - Must utilize natural language processing to understand user input - Should offer analytics and reporting features to track performance - Not just for customer support; must also support sales and marketing functions - Should have the ability to handle multiple conversations simultaneously