As of July 2026, there are 448 SaaS companies in Chatbots Software. They have combined revenues of $4B and employ 32.6K people. They have raised $4.2B and serve 4.5M customers combined.
Chatbot software encompasses digital tools designed to simulate conversations with human users, primarily through text or voice interactions. These applications leverage natural language processing (NLP) and machine learning techniques to understand user inquiries and provide automated responses. Common use cases include customer support, lead generation, and user engagement, where chatbots assist users around the clock, improving response times and satisfaction rates. Typical features of chatbot software include user-friendly interfaces for building and managing chatbots, integration with messaging platforms, analytics for monitoring interactions, and capabilities for handling multiple queries simultaneously. Buyer personas for this category often include customer support teams, marketing professionals, and IT departments, who seek to enhance operational efficiency and customer interaction by adopting automation technologies.
Sorting: Highest -> Lowest
Showing 10 of 55 companies ranked by annual revenue.
United States
EliseAI empowers housing and healthcare organizations with powerful automation and conversational AI, streamlining conversations, enhancing customer engagement, and delivering unparalleled efficiency across housing and property management operations.
San Mateo, California, United States
Yellow.ai is a conversational AI platform that allows businesses to automate their customer engagement through chatbots, voice assistants, and other conversational interfaces. The platform uses natural language processing (NLP) and machine learning algorithms to provide personalized and contextual interactions with customers across various channels, including messaging apps, websites, and voice assistants.
Toronto, Canada
Ada's AI-powered platform enables enterprise businesses around the world to automate an incredible customer experience that saves time, reduces cost, and strengthens support. Our industry-leading clients like Telus, Upwork and Shopify, trust us to harmonize humans and AI to deliver instant, empathic, and effortless customer engagement.
Rotterdam, Zuid-Holland, Netherlands
What if you could ๐ฟ๐ฒ๐ฑ๐๐ฐ๐ฒ ๐ฎ ๐๐ถ๐ด๐ป๐ถ๐ณ๐ถ๐ฐ๐ฎ๐ป๐ ๐ฝ๐ฒ๐ฟ๐ฐ๐ฒ๐ป๐๐ฎ๐ด๐ฒ ๐ผ๐ณ ๐๐ผ๐๐ฟ ๐๐ป๐ป๐ฒ๐ฐ๐ฒ๐๐๐ฎ๐ฟ๐ ๐ฐ๐๐๐๐ผ๐บ๐ฒ๐ฟ ๐ฑ๐ถ๐ฎ๐น๐ผ๐ด๐๐ฒ๐ and ๐ด๐ฎ๐ถ๐ป ๐ฒ๐ฑ% ๐บ๐ผ๐ฟ๐ฒ ๐ฝ๐ฟ๐ผ๐ฑ๐๐ฐ๐๐ถ๐๐ถ๐๐ ๐ถ๐ป ๐๐ผ๐๐ฟ ๐ฐ๐ผ๐ป๐๐ฎ๐ฐ๐ ๐ฐ๐ฒ๐ป๐๐ฒ๐ฟ? With AnywhereNow you can leverage your existing Microsoft investments to ๐๐ธ๐๐ฟ๐ผ๐ฐ๐ธ๐ฒ๐ ๐๐ผ๐๐ฟ ๐ฐ๐๐๐๐ผ๐บ๐ฒ๐ฟ ๐ฒ๐ ๐ฝ๐ฒ๐ฟ๐ถ๐ฒ๐ป๐ฐ๐ฒ, ๐๐๐ฟ๐ฒ๐ฎ๐บ๐น๐ถ๐ป๐ฒ ๐ฐ๐ผ๐ป๐๐ฎ๐ฐ๐ ๐ฐ๐ฒ๐ป๐๐ฒ๐ฟ ๐ผ๐ฝ๐ฒ๐ฟ๐ฎ๐๐ถ๐ผ๐ป๐ and ๐ฟ๐ฒ๐ฑ๐๐ฐ๐ฒ ๐๐ง ๐ฐ๐ผ๐๐ through ๐ฒ๐ณ๐ณ๐ถ๐ฐ๐ถ๐ฒ๐ป๐ ๐๐ผ๐ฟ๐ธ๐ณ๐ผ๐ฟ๐ฐ๐ฒ ๐ฐ๐ผ๐น๐น๐ฎ๐ฏ๐ผ๐ฟ๐ฎ๐๐ถ๐ผ๐ป, ๐๐ ๐ฑ๐ฟ๐ถ๐๐ฒ๐ป ๐ถ๐ป๐๐ถ๐ด๐ต๐๐, and a ๐ณ๐๐น๐น ๐ผ๐บ๐ป๐ถ๐ฐ๐ต๐ฎ๐ป๐ป๐ฒ๐น ๐๐ฒ๐ฟ๐๐ถ๐ฐ๐ฒ ๐ฒ๐ ๐ฝ๐ฒ๐ฟ๐ถ๐ฒ๐ป๐ฐ๐ฒ. AnywhereNow has become the leading Dialogue Management solution, native to Microsoft Teams. Our Dialogue Cloud is: - The preferred Dialogue Management platform for 1800+ global enterprises, like Toyota, Philips and DHL - The worldโs first Microsoft certified Contact Center for Microsoft Teams. Engage your customers effortlessly across any communications channels, from any device, location and any time. While AI voice bots and chat bots handle all routine requests, human agents work on more complex dialogues. The context of the dialogue always moves with the customer, ensuring first contact resolution of their issues. Agents work from a single pane of glass. Not having to switch between different point solutions, will result in a ๐ณ๐ฎ๐๐๐ฒ๐ฟ ๐ฐ๐ฎ๐น๐น ๐ต๐ฎ๐ป๐ฑ๐น๐ถ๐ป๐ด, ๐๐ฎ๐๐ถ๐ป๐ด ๐ฐ๐ผ๐๐๐น๐ ๐๐ถ๐บ๐ฒ and ๐ผ๐๐ฒ๐ฟ-๐ฑ๐ฒ๐น๐ถ๐๐ฒ๐ฟ๐ถ๐ป๐ด ๐๐ผ ๐๐ต๐ฒ ๐ฐ๐๐๐๐ผ๐บ๐ฒ๐ฟโ๐ ๐ฒ๐ ๐ฝ๐ฒ๐ฐ๐๐ฎ๐๐ถ๐ผ๐ป. AnywhereNow is highly scalable, extremely flexible implementation and ready for future business requirements without significant additional overhead. ๐ฅ๐ฒ๐พ๐๐ฒ๐๐ ๐๐ผ๐๐ฟ ๐ฑ๐ฒ๐บ๐ผ ๐๐ผ๐ฑ๐ฎ๐: https://anywhere365.webflow.io/book-a-demo
New York, New York, United States
Provider of a virtual assistant software designed to redefine customer engagement from self-service to personalized guidance. The company's software are chatbots that respond timely to customer questions through popular messaging platforms to each customer's need, based on their current and historical account information, enabling banking industries to cover the entire product and service relationship with the customer.
Rotterdam, Zuid-Holland, Netherlands
What if you could reduce a significant percentage of your unnecessary customer dialogues and gain 65% more productivity in your contact center? With Anywhere365 you can leverage your existing Microsoft investments to skyrocket your customer experience, streamline contact center operations and reduce your IT costs. Anywhere365 has become the leading Dialogue Management solution, native to Microsoft Teams. Our Dialogue Cloud is - the preferred Dialogue Management platform for 1800+ global enterprises, like Toyota, Philips and DHL - recognized by Gartner and - the worldโs first Microsoft certified Contact Center for Microsoft Teams. Engage your customers effortlessly across any communications channels, from any device, location and any time. While AI voice bots and chat bots handle all routine requests, human agents work on more complex dialogues. The context of the dialogue always moves with the customer, ensuring first contact resolution of their issues. Agents work from a single pane of glass. Not having to switch between different point solutions, will result in a faster call handling, saving costly time and over-delivering to the customerโs expectation. Supervisors can measure agent performance, and benchmark them against peers. But just tracking agent performance wonโt cut it. Anyone in your business can become the contact center. Thatโs why we report on customer dialogue KPIs from initial contact to final resolution across the entire enterprise. Run the Anywhere365 Dialogue Cloud on a private or public cloud or as-a-service. Anywhere365 is highly scalable, extremely flexible implementation and ready for future business requirements without significant additional overhead. Request your demo!
Berlin, Berlin, Germany
Parloa is a Conversational AI platform for automating omnichannel customer service, e.g in phone bots or chatbots.
San Francisco, California, United States
TIDIO - AI POWERED CUSTOMER SERVICE PLATFORM Combine AI and human support for excellent customer service
- Must provide automation of conversational interactions through text or voice - Should integrate with various messaging platforms or websites - Must utilize natural language processing to understand user input - Should offer analytics and reporting features to track performance - Not just for customer support; must also support sales and marketing functions - Should have the ability to handle multiple conversations simultaneously
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