Top 52 Communication Platform as a Service (cPaaS) Platforms SaaS Companies in August 2026

As of August 2026, there are 52 SaaS companies in Communication Platform as a Service (cPaaS) Platforms. They have combined revenues of $683.2M and employ 4.2K people. They have raised $772.1M and serve 160.3K customers combined.

Communication Platform as a Service (cPaaS) platforms are cloud-based solutions that enable businesses to integrate communication features into their software applications seamlessly. These platforms provide a set of APIs and tools that facilitate voice calls, messaging, video conferencing, and other communication functions, allowing organizations to enhance their customer engagement and operational workflows. By utilizing cPaaS, businesses can embed real-time communication capabilities directly within their existing systems, improving efficiency and user experience. Primary use cases for cPaaS include customer support, marketing automation, and team collaboration. Common features of cPaaS platforms include SMS messaging, video calls, interactive voice response (IVR), and analytics for monitoring communication effectiveness. Typical users range from IT professionals and software developers who implement these solutions to sales and marketing teams that leverage enhanced communication features to engage with clients more effectively.

Companies

Revenue

$683.2M

Funding

$772.1M

Employees

4.2K

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Revenue

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Top Communication Platform as a Service (cPaaS) Platforms Companies

Showing 10 of 52 companies ranked by annual revenue.

Lucid Software

South Jordan, Utah, United States

Lucid Software is the leader in visual collaboration and work acceleration, helping teams see and build the future by turning ideas into reality. Its products include the Lucid Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus. The Lucid Visual Collaboration Suite, combined with powerful accelerators for business agility, cloud, and process transformation, empowers organizations to streamline work, foster alignment, and drive business transformation at scale. airfocus, an AI-powered product management and roadmapping platform, extends these capabilities by helping teams prioritize work, define product strategy, and align execution with business goals. The most used work acceleration platform by the Fortune 500, Lucid’s solutions are trusted by more than 100 million users across enterprises worldwide, including Google, GE, and NBC Universal. Lucid partners with leaders such as Google, Atlassian, and Microsoft, and has received numerous awards for its products, growth, and workplace culture. The company holds true to its core values, including teamwork over ego, innovation in everything we do, individual empowerment, initiative, ownership, and passion and excellence in every area. Learn more at lucid.co.

Revenue: $144.7M
Customers: -
Year founded: 2010
Funding: $500M
Team size: 1.3K

Inclusion Criteria

- The platform must provide APIs for integrating communication features like voice, messaging, and video. - It should enable real-time communication within existing applications. - Must support features such as SMS, voice calls, video conferencing, and chat functionalities. - The solution should appeal to multiple buyer personas, including IT departments, developers, and customer service teams. - Not just a simple messaging service; must include scalability for enterprise applications and real-time communication capabilities.

PeopleLink Collaboration Inc.

Fremont, California, United States

PeopleLink is your Technology Partner specializing in Custom built Audio Video Conferencing & TelePresence Solutions from about last two decades. Our Award winning, certified Make-In-India products are exported Globally & are compatible with your existing infrastructure plus giving you full flexibility to upgrade and customize as per your needs & budget. Our Hardware AV Accessories work with majority of the software Video conferencing apps including MS Teams, Zoom, Webex, Google Meet and more. Plus we offer TelePresence & Video Meeting Solution InstaVC, that can be customized as per your requirement, with 4K capability & enhanced Security Features.Our unique Licensing model can help you save upto 70% recurring costs on Video Conferencing & TelePresence. Clients around the world have revolutionized their Business Communications by using PeopleLink Solutions: EDTECH: Smart Digital Classroom Solutions for in-person, hybrid and remote classrooms & Corporate Trainings. TELEMEDICINE : Our Video API powers one of the World's largest TeleHealth Platform eSanjeevaniopd.in for Govt of India. CONFERENCING SOLUTIONS: Wide Range of AI enabled Cameras & Audio Conferencing solutions for different Room Sizes. INTERACTIVE DISPLAYS: Highly touch sensitive Interactive displays 65", 75", 86", 98" & more. ROOM CONTROL SYSTEMS: Easy to program room control systems. HARDWARE END POINTS: Android & Windows based hardware end points AUDIO VIDEO ACCESSORIES - For Work from Home, Huddle Rooms, Training Rooms & Conference Rooms. CUSTOM SOFTWARE SOLUTIONS - We design and develop custom software solutions & Video APIs to integrate video conferencing into your existing business Applications like Remote Patient Monitoring, Virtual Classrooms & Content Management, HRMS, CRM, Banking KYC & more... PRE & POST SALES SUPPORT - Complete Technical Support & training to ensure a smooth implementation and usage of AV solutions. BECOME A PARTNER or Request for DEMO: Email Us at [email protected]

Revenue: $50.5M
Customers: -
Year founded: 2007
Funding: -
Team size: 459
Growth: -

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Top 52 Communication Platform as a Service (cPaaS) Platforms SaaS Companies in August 2026

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Top Communication Platform as a Service (cPaaS) Platforms Companies

Inclusion Criteria