As of September 2026, Latka tracks 2 concierge software companies with $10M–$100M in annual revenue. They have combined revenues of $45.9M and employ 182 people. They serve 50K customers combined.
Every company below sells concierge software to other businesses and is ranked by its most recent annual revenue. Revenue, funding, headcount and customer figures come from CEO interviews on the Latka podcast, public company filings, and Latka estimates where a company has not disclosed a number.
Concierge software is designed to enhance the guest experience in hospitality environments by providing digital tools that streamline requests and services. It allows users, typically in hotels or similar establishments, to handle guest inquiries, manage reservations, and offer personalized recommendations in a seamless manner. Common features include mobile check-in, messaging capabilities, interactive guides, and facilities for making reservations or orders directly through the platform. This category of software is typically utilized by hotel staff such as concierges, front desk personnel, and guest service teams. The software’s capabilities enable a more efficient workflow, allowing staff to respond to requests quickly and effectively. This not only improves operational efficiency but also drives guest satisfaction by facilitating accessible communication and enhancing the overall service experience.
Sorting: Highest -> Lowest
Showing 2 of 2 companies ranked by annual revenue.
United States
Developer of an online guest engagement platform designed to build customer relationships. The company's online guest engagement platform allows hotel guests to interact quickly and easily with the hotel concierge using texting and digital messaging channels, enabling hospitality and hotel industries to communicate smoothly with their clients.
Austin, Texas, United States
Developer of an all-in-one service business management software designed to connect with professionals for accomplishing household tasks. The company's software lets its users connect with expert professionals for various services including appliance repairs, housekeeping, plumbing, carpentry, janitorial, flooring, roofing and related tasks, enabling domestic and commercial customers to find and book concierge service providers and get assistance for doing household and home management tasks at affordable costs.
Latka tracks 2 concierge software companies with $10M–$100M in annual revenue. Together they generate $45.9M in annual revenue and employ 182 people.
Kipsu is the largest, with $35M in annual revenue, founded in 2010.
The average concierge software company in this list makes $23M a year, across 2 companies with reported revenue. They serve 50K customers combined.
Ranked by annual revenue, the leaders are Kipsu and WorkWeek.
- Must facilitate automated guest requests and communication - Should include features for managing reservations and bookings - Must offer personalized recommendations and local information - Should enable mobile interaction, including check-in and messaging - Must enhance guest experience in hospitality settings, specifically hotels and resorts - Not limited to basic task management; must also support guest engagement and satisfaction
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