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Top 3 Contact Center Knowledge Base Software Companies Under $1M Revenue (September 2026)

As of September 2026, Latka tracks 3 contact center knowledge base software companies under $1M in annual revenue. They have combined revenues of $800.8K and employ 7 people.

Every company below sells contact center knowledge base software to other businesses and is ranked by its most recent annual revenue. Revenue, funding, headcount and customer figures come from CEO interviews on the Latka podcast, public company filings, and Latka estimates where a company has not disclosed a number.

What Contact Center Knowledge Base Software Companies do

Contact Center Knowledge Base Software provides a centralized platform for creating, managing, and accessing information resources aimed at enhancing customer support operations. Typically, these systems store articles, FAQs, guides, and other relevant documentation that empower both support agents and customers to find answers quickly. By streamlining information access, knowledge bases help reduce response times and improve the overall customer experience. The primary use cases for this software include supporting customer service teams with readily available resources, enabling self-service for customers, and facilitating the onboarding process for new agents. Typical features include content management, search functionality, version control, and analytics tools to track usage and effectiveness. This software is commonly used by professionals in customer support, operations, and IT roles, who require effective tools to manage information flow within contact centers.

Companies
3
Revenue
$800.8K
Funding
-
Employees
7

Filters

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Top Contact Center Knowledge Base Software Companies Under $1M Revenue

Showing 3 of 3 companies ranked by annual revenue.

1HelpSite logo
HelpSite

Sheridan, Wyoming, United States

HelpSite is a simple service to help you setup the perfect support center, or "help site"​. HelpSite gives you 1) A support site with your FAQs and knowledge base. It's beautiful, mobile-friendly, and searchable so your customers can find answers fast. 2) A smart contact form that auto-suggests articles as someone types their message. 3) A lightning-fast search box that works like magic to find relevant helpful articles. If you're looking for a public or private hosted knowledge base, look no further. https://helpsite.com/

Revenue
$330K
Year founded
2014
Team size
3
2HelpDocs logo
HelpDocs

London, England, United Kingdom

HelpDocs makes it super simple to create a fantastic self-serve knowledge base experience for your customers and team.

Revenue
$250.8K
Year founded
2016
Team size
2
3Daisy – Keep Your Help Content Fresh logo
Daisy – Keep Your Help Content Fresh

Boston, Massachusetts, United States

Daisy helps keep your Help Center or Knowledge Base fresh by finding out of date screenshots, broken links and misused terms.

Revenue
$220K
Team size
2

Frequently asked questions about Contact Center Knowledge Base Software Companies Under $1M Revenue

How many contact center knowledge base software companies under $1M in annual revenue are there?

Latka tracks 3 contact center knowledge base software companies under $1M in annual revenue. Together they generate $800.8K in annual revenue and employ 7 people.

Which contact center knowledge base software company under $1M in annual revenue is the largest?

HelpSite is the largest, with $330K in annual revenue, founded in 2014.

How much revenue does a typical contact center knowledge base software company under $1M in annual revenue make?

The average contact center knowledge base software company in this list makes $266.9K a year, across 3 companies with reported revenue.

Who are the leading Contact Center Knowledge Base software vendors under $1M in annual revenue?

Ranked by annual revenue, the leaders are HelpSite, HelpDocs and Daisy – Keep Your Help Content Fresh.

Related Customer Service Software categories

All Customer Service Software SaaS categoriesEvery category we track inside Customer Service Software, each ranked by revenue.Browse every SaaS industryThe full A-Z of SaaS categories Latka tracks, from Contact Center Knowledge Base to everything else.

Inclusion Criteria

- Must provide a centralized repository for customer support information - Must include features for content management and categorization - Must allow both agents and customers to access information easily - Should include analytics tools to evaluate knowledge base usage - Not just a document storage system; must also enable content creation and editing - Must support self-service capabilities for users