As of August 2026, Latka tracks 1 customer journey mapping software companies with $100M+ in annual revenue. They have combined revenues of $200M and employ 1.1K people. They have raised $268M.
Every company below sells customer journey mapping software to other businesses and is ranked by its most recent annual revenue. Revenue, funding, headcount and customer figures come from CEO interviews on the Latka podcast, public company filings, and Latka estimates where a company has not disclosed a number.
Customer Journey Mapping Software is designed to help organizations visualize and analyze the various touchpoints customers encounter throughout their interaction with a brand. This software typically enables users to create detailed journey maps, outlining customer experiences from initial contact through post-purchase support, thus facilitating a better understanding of customer behavior and expectations. These tools often include features such as persona creation, touchpoint analysis, and visual mapping tools that allow companies to identify pain points and opportunities for improvement in the customer journey. Common users of this software include marketing teams, customer experience professionals, and product managers who are looking to enhance customer satisfaction and engagement by refining the customer experience. By leveraging customer journey mapping software, businesses can ensure that their strategies align with customer needs and preferences, resulting in increased loyalty and better overall experiences. The software supports workflows that encompass collaboration among cross-functional teams, making it easier to maintain consistency in customer interactions across various channels.
Sorting: Highest -> Lowest
Showing 1 of 1 companies ranked by annual revenue.
Boston, Massachusetts, United States
Award winning BPM CRM system for marketing, sales and service to manage business processes across the entire customer journey on a single low code platform
Latka tracks 1 customer journey mapping software companies with $100M+ in annual revenue. Together they generate $200M in annual revenue and employ 1.1K people.
Creatio is the largest, with $200M in annual revenue, founded in 2013.
The average customer journey mapping software company in this list makes $200M a year, across 1 companies with reported revenue.
Ranked by annual revenue, the leaders are Creatio.
The 1 customer journey mapping software companies with $100M+ in annual revenue tracked here have raised $268M in disclosed funding between them.
- The software must provide tools for mapping customer journeys across multiple touchpoints. - It should allow users to create and manage user personas relevant to customer segments. - The product must enable the analysis of customer experience data to pinpoint pain points. - It should support collaboration among different teams, such as marketing and product development. - The software must include visualization tools to create clear and informative journey maps. - Not just a graphical tool; it must also offer analytical capabilities to derive insights from data.
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