Top 127 Customer Journey Mapping Software SaaS Companies in May 2026

Singapore

Perx Technologies is a interactive Lifestyle Marketing SaaS platform

Roswell, Georgia, United States

Sercante is a Salesforce consulting partner bridging the gap between marketing and sales for customer experience strategies with radical impact. Profile

Tokai, Western Cape, South Africa

Since 2001, we’ve been helping some of the biggest brands overcome their communication challenges. In the fragmented, fast-paced world of digital communication, we’ve consistently built better ways to help over 400 businesses and brands connect with their clients. How? We’re not a vendor or provider; we’re a partner, and everything we do is centred on your company, your comms, and your customers. We do the heavy lifting, so you don’t need to. This way, we free up your developer resources and help you get your comms strategy to market faster. We turn chaos and complexity into clarity and simplicity, with uniquely crafted communication solutions. We meet you where you’re at, enabling you to evolve your ideas and strategies into decisive digital solutions – so you’re free to focus fully on growing your business. We thread your distinct business and customer experience goals into the design of your digital connections, leveraging our enterprise-grade Communications Platform to drive better results for your business. Our Communications Platform is integrative and interactive, allowing you to organise core functions into practical groupings so that users and applications are provided with clear entry points to get the work done. Through our messaging infrastructure, APIs, data engine, workflows, and templates, we’ll deliver a bespoke blueprint to bring your campaigns to life, on multiple channels, through time, and across the entire customer life cycle. For all of us at Grapevine, it’s about the solution, not the product, with communication always front and centre.

Warszawa, Mazowieckie, Poland

Customer research software for product companies

Mainz, Rhineland-Palatinate, Germany

Das Mainzer Unternehmen Local Brand X ist eines der führenden Anbieter für Marketing-Management-Software. Mit der Local Marketing Plattform können Unternehmen ihre Vertriebs- oder Absatzpartner bei der Erstellung und Durchführung von Marketingmaßnahmen und -kampagnen entlang der Customer Journey unterstützen. Immer mit dem Ziel, einheitliches lokales Marketing durchzuführen, die Sichtbarkeit vor Ort zu erhöhen und dadurch den Marketingerfolg zu steigern. Bereits über 50.000 Anwender, von Marken wie BayWa, Freenet, HanseMerkur oder IVECO, arbeiten mit Lösungen von Local Brand X. https://www.local-brand-x.com/datenschutz-social-media/

North Vancouver, British Columbia, Canada

Yocale is all about building local businesses. We combine good business processes, people, and technology to achieve a single goal: getting new customers and keeping cherished ones. It's a new strategy to help you connect with your customers so you can develop lasting connections that benefit both of you where it matters most: in your locale. That’s right: Your + Locale = Yocale. Let’s face it, when it comes to local communities, a local business already knows how to create meaningful relationships and often knows their customers personally. Yocale takes it a big step further bringing social, mobile and local technology to local businesses helping them connect with customers in new ways. With Yocale, you can build your local business and mind your budget at the same time.

Malmö, Skane County, Sweden

Bookboost Hospitality Engagement Platform helps hotels improve guest relationships, increase marketing effectiveness and simplify processes with a modern multi-channel CRM and best-in-class Unified Inbox.

Barcelona, Catalonia, Spain

ONLIVE.SITE - Elevate Your CX from Web to Wow! In an era where over 80% of online content is video, corporations persist in engaging their digital customers primarily through pictures and text—an outdated user experience that hasn't evolved in two decades. This outdated approach manifests in declining metrics for their digital businesses. Enter Onlive.Site. Onlive.Site revolutionizes how businesses connect with their customers through a cutting-edge, data-led Immersive Video-Commerce SaaS. By seamlessly integrating immersive video experiences throughout the entire customer journey, we empower companies to transform their Customer Experience from web to wow! We provide a comprehensive one-stop-shop platform enabling our customers to create immersive commercial experiences, harnessing the power of video across four key pillars: end-to-end commercial transactions, media immersion, interactivity, and behavioral insights. Our browser-based, no-code SaaS solution simplifies the adoption process, delivering instant ROI for lead generation, 1st party data, revenue, and customer knowledge.

United States

Help users love your app. Create beautiful onboarding flows to improve adoption, conversion, and retention. Without any coding.

United States

You want to improve user onboarding but your developers are busy. Your conversion rate suffers. Userflow lets your whole team build customized in-app tours and checklists, without code. Convert more customers and increase retention.