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Top 40 Customer Journey Mapping Software Companies Under $1M Revenue (August 2026)

As of August 2026, Latka tracks 40 customer journey mapping software companies under $1M in annual revenue. They have combined revenues of $19.7M and employ 224 people. They have raised $32.2M and serve 10 customers combined.

Every company below sells customer journey mapping software to other businesses and is ranked by its most recent annual revenue. Revenue, funding, headcount and customer figures come from CEO interviews on the Latka podcast, public company filings, and Latka estimates where a company has not disclosed a number.

What Customer Journey Mapping Software Companies do

Customer Journey Mapping Software is designed to help organizations visualize and analyze the various touchpoints customers encounter throughout their interaction with a brand. This software typically enables users to create detailed journey maps, outlining customer experiences from initial contact through post-purchase support, thus facilitating a better understanding of customer behavior and expectations. These tools often include features such as persona creation, touchpoint analysis, and visual mapping tools that allow companies to identify pain points and opportunities for improvement in the customer journey. Common users of this software include marketing teams, customer experience professionals, and product managers who are looking to enhance customer satisfaction and engagement by refining the customer experience. By leveraging customer journey mapping software, businesses can ensure that their strategies align with customer needs and preferences, resulting in increased loyalty and better overall experiences. The software supports workflows that encompass collaboration among cross-functional teams, making it easier to maintain consistency in customer interactions across various channels.

Companies
40
Revenue
$19.7M
Funding
$32.2M
Employees
224

Filters

Sorting: Highest -> Lowest

Filters

Top Customer Journey Mapping Software Companies Under $1M Revenue

Showing 10 of 40 companies ranked by annual revenue.

1Oorjit logo
Oorjit

Kochi, Kerala, India

We believe transforming auto retail starts with creating better experiences. At Oorjit, we’re dedicated to creating seamless, intuitive, and personalized experiences that empower customers to make informed decisions and engage with businesses effortlessly. Through the Oorjit Experience Suite, we are redefining how dealerships and manufacturers engage and interact with their customers both offline and online. Let’s shape the future of auto retail together, one meaningful experience at a time.

Revenue
$990K
Year founded
2005
Team size
9
2Formsort logo
Formsort

New York, New York, United States

Formsort empowers product and marketing teams to build and optimize their most important flows: sign-up / eligibility, check-ins, quizzes, and more. Convert more customers with flows that feel native to your product - without the dev time.

Revenue
$990K
Year founded
2019
Team size
9
3Xcare logo
Xcare

Burlington, Ontario, Canada

Xcare is the all-in-one patient engagement platform designed for practice growth and help scaling clinics turn users into brand ambassadors. We also have a Mobile app that patients and providers love. Moreover, we are a complete patient communications & engagement platform with scheduling, automated messaging, marketing & recall reminders, payments, and more-like email, SMS messages, app notifications and a patient self-serve portal-so you can build great patient relationships, every step of the way.

Revenue
$990K
Team size
9
4Loyall logo
Loyall

Amsterdam, North Holland, Netherlands

We are a digital lifecycle agency: we have the complete digital mix to grow your business in a sustainable way and make your customers Loyal.

Revenue
$990K
Team size
9
5Linkwell Health logo
Linkwell Health

New York, NY, United States

Linkwell Health is a consumer engagement company that leverages powerful technology, high-performing content, and deep healthcare expertise to deliver omnichannel digital health experiences that build trust, maximize engagement, and activate consumers in the programs, benefits, and care they need. Linkwell Health’s engagement solutions drive acquisition, onboarding, quality metrics, benefits activation, and retention for some of the biggest brands in healthcare.

Revenue
$880K
Year founded
2021
Funding
$27.6M
Team size
8
6Rengage logo
Rengage

Redmond, Washington, United States

Rengage makes it easy to create a unified journey, bringing all your customer touch points together in one place. Take control of your customer journeys with Rengage. With our powerful features and intuitive user-interface, you’ll be able to set up experiments quickly and start optimizing your customer experiences for maximum impact. Stop guessing and start optimizing!

Revenue
$880K
Year founded
2023
Team size
8
7TrackShip logo
TrackShip

Middletown, Delaware, United States

TrackShip is post-purchase engagement platform that auto-tracks fulfilled orders and adds a branded tracking experiece to eCommerce stores. TrackShip helps to engage customers after shipping and provide exceptional post-purchase experience, across multiple sales channels and fulfillment provides and to built a long-lasting relationships with their customers.

Revenue
$880K
Year founded
2022
Team size
8
8UChat logo
UChat

Melbourne, VIC, Australia

UChat is a platform that design and build a chatbot to automate tasks and turn conversion. Build stronger relationships with customers by delivering targeted content and anticipating their reactions. 💬 Provide 24/7 support, Engage customers 🎨 Omni-Channel Platform with visual flow builder, built with no code 👉 Go and create your own: https://www.uchat.com.au

Revenue
$770K
Year founded
2020
Team size
7
9Churnfree logo
Churnfree

United States

Build personalized retention flows to minimize churning

Revenue
$724.3K
Year founded
2023
Team size
2
10FROGED logo
FROGED

Malaga, Andalucia, Spain

The fastest way for subscription-based businesses to improve customer onboarding and retention while avoiding churn rate.

Revenue
$688.8K
Year founded
2019
Funding
$500K
Team size
23

Frequently asked questions about Customer Journey Mapping Software Companies Under $1M Revenue

How many customer journey mapping software companies under $1M in annual revenue are there?

Latka tracks 40 customer journey mapping software companies under $1M in annual revenue. Together they generate $19.7M in annual revenue and employ 224 people.

Which customer journey mapping software company under $1M in annual revenue is the largest?

Oorjit is the largest, with $990K in annual revenue, founded in 2005.

How much revenue does a typical customer journey mapping software company under $1M in annual revenue make?

The average customer journey mapping software company in this list makes $491.6K a year, across 40 companies with reported revenue. They serve 10 customers combined.

Who are the leading Customer Journey Mapping software vendors under $1M in annual revenue?

Ranked by annual revenue, the leaders are Oorjit, Formsort, Xcare, Loyall and Linkwell Health.

How much funding have customer journey mapping software companies under $1M in annual revenue raised?

The 40 customer journey mapping software companies under $1M in annual revenue tracked here have raised $32.2M in disclosed funding between them.

Related Marketing Software categories

Inclusion Criteria

- The software must provide tools for mapping customer journeys across multiple touchpoints. - It should allow users to create and manage user personas relevant to customer segments. - The product must enable the analysis of customer experience data to pinpoint pain points. - It should support collaboration among different teams, such as marketing and product development. - The software must include visualization tools to create clear and informative journey maps. - Not just a graphical tool; it must also offer analytical capabilities to derive insights from data.