As of September 2026, Latka tracks 1 guest messaging software companies with $10M–$100M in annual revenue. They have combined revenues of $35M and employ 117 people. They serve 50K customers combined.
Every company below sells guest messaging software to other businesses and is ranked by its most recent annual revenue. Revenue, funding, headcount and customer figures come from CEO interviews on the Latka podcast, public company filings, and Latka estimates where a company has not disclosed a number.
Guest messaging software enables businesses, particularly in the hospitality sector, to facilitate communication with their guests throughout the customer journey. It allows for direct and efficient interactions, helping to enhance guest experiences by providing real-time assistance and personalized service. Key use cases include handling inquiries, providing information about hotel amenities, and responding to requests for services such as housekeeping or room service. Typical features of guest messaging software include automated messaging capabilities, integration with multiple communication channels (such as SMS, email, and app notifications), and functionality for managing guest requests or feedback. Common buyer personas include hotel operators, guest service managers, and property management teams looking to improve communication flow and guest satisfaction while streamlining operations.
Sorting: Highest -> Lowest
Showing 1 of 1 companies ranked by annual revenue.
United States
Developer of an online guest engagement platform designed to build customer relationships. The company's online guest engagement platform allows hotel guests to interact quickly and easily with the hotel concierge using texting and digital messaging channels, enabling hospitality and hotel industries to communicate smoothly with their clients.
Latka tracks 1 guest messaging software companies with $10M–$100M in annual revenue. Together they generate $35M in annual revenue and employ 117 people.
Kipsu is the largest, with $35M in annual revenue, founded in 2010.
The average guest messaging software company in this list makes $35M a year, across 1 companies with reported revenue. They serve 50K customers combined.
Ranked by annual revenue, the leaders are Kipsu.
- The software must enable direct communication with guests via multiple channels (e.g., SMS, email, app). - It should provide features for automated messaging to respond to common inquiries. - The solution must allow guests to make service requests directly through the platform. - It should integrate with other hotel management tools to streamline operations. - Not just focused on marketing outreach; must also enhance operational communication and service delivery.
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