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Top 159 Live Chat Software SaaS Companies in May 2026

As of May 2026, there are 159 SaaS companies in Live Chat Software. They have combined revenues of $1.1B and employ 7.5K people. They have raised $860.5M and serve 642K customers combined.

Live Chat Software is a tool that facilitates real-time interaction between businesses and their customers through text-based communication, often integrated into websites or applications. This software allows for immediate responses to customer inquiries, enhancing the overall service experience and aiding in problem resolution. Common use cases include customer support, sales inquiries, and lead generation, making it a vital component of modern customer engagement strategies. Typically, Live Chat Software includes features such as chatbots for automated responses, live messaging capabilities, and integration with customer relationship management (CRM) systems. Users of this software often include customer service representatives, sales teams, and marketing professionals who seek to improve communication and foster stronger relationships with their customers. The technology also supports analytics to monitor response times and customer satisfaction, which are critical for continuous improvement in service delivery.

Companies
159
Revenue
$1.1B
Funding
$860.5M
Employees
7.5K

Filters

Sorting: Highest -> Lowest

Filters
Revenue
All<$1M$1M-$5M$5M-$10M$10M-$100M$100M+
Funding (Locked)Growth (Locked)Team-Size (Locked)

Top Live Chat Software Companies

Showing 10 of 83 companies ranked by annual revenue.

1
Desku

Dover, Delaware, United States

🌟 About Desku Desku is at the forefront of AI-driven customer support, specializing in solutions designed for E-commerce and SaaS industries. The company aims to transform the customer service sector by focusing on increased efficiency, enhanced user experiences, and enterprise-grade reliability. 🤖 Offerings by Desku AI-Powered Automation: Desku's AI-driven chatbots and automation utilities significantly reduce support workload. Shared Inbox: Desku offers a lightning-fast, user-friendly, AI-enhanced inbox that is optimized for modern support teams. Knowledge Base: Desku provides an easy-to-create knowledge base to empower customers with self-service options. Live Chat: Desku's Live Chat feature allows for real-time, seamless communication with customers. 📈 Why Businesses Trust Desku The platform is trusted by over 1000 support agents and 350 businesses. Desku helps reduce support queries by up to 50%. The company contributes to lowering support costs by 40%. 🔗 Integration Capabilities Desku allows for seamless integration of existing tools to enhance team productivity. The platform supports over 30+ integrated apps and offers custom actions fueled by real-time customer data. 🌐 Global Reach Desku is proudly made in India and the USA.

Revenue
$1M
Customers
-
Year founded
-
Funding
-
Team size
10
Growth
-
2
IIO.ai

Milan, Lombardy, Italy

IIO sviluppa AI Agents per automatizzare il customer care, offrendo supporto immediato online e al telefono. IIOWeb assiste gli utenti sui siti web con...

Revenue
$990K
Customers
-
Year founded
2023
Funding
-
Team size
9
Growth
-
3
Giga ML

San Francisco, California, United States

AI customer service agent for B2C Companies

Revenue
$990K
Customers
-
Year founded
2023
Funding
-
Team size
9
Growth
-
4
Cobrowse.io

United States

Be there when customers need you most. Cobrowse is a leading provider of collaborative browsing solutions for customer-focused businesses across the world. Our solutions for web and mobile applications deliver excellent customer experiences when it matters most. How your sales and support functions perform at critical moments is key to establishing trust and long-term customer loyalty. That’s why we are dedicated to one thing: delivering the most powerful, flexible, and trustworthy co-browsing solution in the world. Better technology means better outcomes, for both customers and agents. Cobrowse.io provides full support for web browsing and mobile applications, integrates with a variety of CRM solutions “out of the box” and includes a wide range of value-add features, including compliant data masking, screen annotation and remote control. Cobrowse.io also comes with multiple session initiation options and is enterprise-ready, with flexible hosting options available: in the cloud, self-hosted or on-premises.

Revenue
$990K
Customers
-
Year founded
2018
Funding
-
Team size
9
Growth
-
5
Meya.ai

Kitchener, Ontario, Canada

Meya is a customer experience (CX) automation platform that helps organizations better serve their customers via conversational interfaces on websites, mobile apps and more. Meya’s cloud-based platform reduces operational costs and expands capabilities while creating high quality, personalized customer experiences.

Revenue
$990K
Customers
-
Year founded
2015
Funding
-
Team size
9
Growth
-
6
SoWhat AI

San Francisco, California, United States

Source, Engage & Convert customers, candidates or employees through automated AI conversations!

Revenue
$990K
Customers
-
Year founded
2014
Funding
-
Team size
9
Growth
-
7
Molin AI

London, England, United Kingdom

Setting new standards for eCommerce support, Molin AI provides the most accurate AI chatbot available. It understands what your customers need, recommends...

Revenue
$990K
Customers
-
Year founded
2023
Funding
-
Team size
9
Growth
-
8
Unique.ai

San Francisco, California, United States

Source, Engage & Convert customers, candidates or employees through automated AI conversations! Are your traditional online catalogues really helping your business?! Whatever are your products/services: catalogue of jobs, healthcare, food, clothes, travels, apartments... Let's truly engage your prospects/customers/candidates/employees with scalable personalized conversations to enhance their experience while automating your internal processes. Unique.ai is the vertical SaaS platform for hospitals / (day) care centers / retirement homes / hotels / restaurants / retail stores / interim / real estate agencies / hospitals / care centers... References: McDonald’s, Areas, Vousfinancer, Yves Rocher, METRO, Nexem / Fehap / AXESS, ADAPEI, APAJH...

Revenue
$880K
Customers
-
Year founded
2014
Funding
-
Team size
8
Growth
-
10
VERIFAST.AI

Bangalore, Karnataka, India

We’re a Generative AI company enabling brands with AI sales agents to boost growth and automate 24/7 support. Turn visitors into loyal customers. #AI #Ecommerce

Revenue
$880K
Customers
-
Year founded
2023
Funding
-
Team size
8
Growth
-

Inclusion Criteria

- Must provide real-time text-based communication between businesses and customers. - Should include features for either automated responses (via chatbots) or live messaging. - Must integrate with customer support or CRM systems for enhanced functionality. - Should offer analytics or reporting capabilities to track performance and customer satisfaction. - Not limited to just messaging; must also support customizable workflows for better customer interaction.