1
Gnatta
London, England, United Kingdom
Delivering universal customer engagement through our Gnatta software. Trusted by some of the biggest names in retail.
- Revenue
- $5M
- Customers
- -
- Year founded
- 2014
- Funding
- -
- Team size
- 18
- Growth
- -
Top 159 Live Chat Software SaaS Companies in May 2026
As of May 2026, there are 159 SaaS companies in Live Chat Software. They have combined revenues of $1.1B and employ 7.5K people. They have raised $860.5M and serve 642K customers combined.
Live Chat Software is a tool that facilitates real-time interaction between businesses and their customers through text-based communication, often integrated into websites or applications. This software allows for immediate responses to customer inquiries, enhancing the overall service experience and aiding in problem resolution. Common use cases include customer support, sales inquiries, and lead generation, making it a vital component of modern customer engagement strategies. Typically, Live Chat Software includes features such as chatbots for automated responses, live messaging capabilities, and integration with customer relationship management (CRM) systems. Users of this software often include customer service representatives, sales teams, and marketing professionals who seek to improve communication and foster stronger relationships with their customers. The technology also supports analytics to monitor response times and customer satisfaction, which are critical for continuous improvement in service delivery.
Filters
Sorting: Highest -> Lowest
Top Live Chat Software Companies
Showing 10 of 45 companies ranked by annual revenue.
2
WotNot
Dover, Delaware, United States
WotNot automates your customer interactions at scale with chatbots. Solve business challenges like getting more leads, booking more appointments, scaling your customer support with cutting-edge chatbots. Customers use WotNot to provide a personalized customer experience to their current or future customers which is available 24/7, responds instantly, totally reliable, and speaks the customer language. Add a chatbot to any vertical like Real Estate, Insurance, Finance, Healthcare, Automotive, SaaS, Banking, Consumer Goods, Manufacturing, and Education to cater to multiple use-cases. With WotNot's No-code Bot Builder, you can build bots fairly easily with an intuitive visual builder. Manage multiple bots for different activities based on the triggers and conditions defined by you. Also, WotNot offers a done-for-you service wherein our team of experienced conversation design experts understand your needs and carefully create a conversation flow that matches the needs of your business and keep optimizing the flow by reviewing the results. Join 3000+ businesses across the world trusting WotNot with their customer interactions.
- Revenue
- $4.4M
- Customers
- -
- Year founded
- 2018
- Funding
- -
- Team size
- 29
- Growth
- -
3
Querix
Southampton, United Kingdom
Next-Gen AI Virtual Assistants for SMEs – GDPR-Compliant, Effortless Integration, Instant Impact
- Revenue
- $4.1M
- Customers
- -
- Year founded
- 2016
- Funding
- -
- Team size
- 37
- Growth
- -
4
Rezo.ai
Noida, Uttar Pradesh, India
Rezo.ai is owned by Rezo Technologies Inc, an Indian company that provides an AI-powered conversational platform for customer engagement and support. Rezo.ai's platform leverages natural language processing (NLP) and machine learning algorithms to enable businesses to automate customer support and engagement across multiple channels, including chat, voice, and email. The platform can handle a range of customer queries and issues, such as order tracking, refunds, and product recommendations, and can integrate with various customer relationship management (CRM) systems and third-party applications. Rezo.ai serves customers in various sectors, including e-commerce, finance, and healthcare, and has won several awards for its innovative technology. Rezo Technologies Inc is headquartered in Bangalore, India.
- Revenue
- $4M
- Customers
- -
- Year founded
- 2017
- Funding
- -
- Team size
- 51
- Growth
- -
5
Richpanel
San Jose, California, United States
Richpanel integrates multi-channel interactions, personalized support, and advanced analytics to enhance customer satisfaction and business relationships.
- Revenue
- $4M
- Customers
- 200
- Year founded
- 2019
- Funding
- $7M
- Team size
- 32
- Growth
- 32.94%
6
Adpost
Singapore, Singapore
Adpost AI Chatbot Solutions empowers small businesses to enhance customer service and engagement through personalized, intelligent interactions. Experience the difference with Adpost's Create AI page, and take your business to new heights
- Revenue
- $4M
- Customers
- -
- Year founded
- -
- Funding
- -
- Team size
- 3
- Growth
- -
- Revenue
- $4M
- Customers
- 60
- Year founded
- 2020
- Funding
- $5M
- Team size
- 79
- Growth
- 43.21%
8
Rep AI
New York, New York, United States
Rep AI is the ultimate AI sales and support concierge, designed to help eCommerce brands connect with customers when it matters most. By engaging shoppers with smart, human-like interactions when it's needed, Rep AI transforms interest into sales and provides seamless support that enhances customer satisfaction. With proactive assistance, actionable insights, and an intuitive setup, Rep AI makes it simple for brands to boost conversions and streamline support, all while staying true to their unique brand voice.
- Revenue
- $3.5M
- Customers
- -
- Year founded
- 2020
- Funding
- -
- Team size
- 32
- Growth
- -
9
ONLIM - Knowledge-driven Conversational AI
Vienna, Vienna, Austria
Onlim specialises in automated customer communication via chatbots and voice assistants. We offer a Conversational AI platform and have established ourselves as a major player for customized chatbots and voice assistants in the DACH region. As a spin-off of the University of Innsbruck Onlim´s technology is based...
- Revenue
- $3.5M
- Customers
- -
- Year founded
- 2015
- Funding
- -
- Team size
- 32
- Growth
- -
- Revenue
- $3.5M
- Customers
- 18
- Year founded
- 2016
- Funding
- $1.1M
- Team size
- 25
- Growth
- 18.05%
Inclusion Criteria
- Must provide real-time text-based communication between businesses and customers. - Should include features for either automated responses (via chatbots) or live messaging. - Must integrate with customer support or CRM systems for enhanced functionality. - Should offer analytics or reporting capabilities to track performance and customer satisfaction. - Not limited to just messaging; must also support customizable workflows for better customer interaction.