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Top 58 Speech Analytics Software SaaS Companies in May 2026

As of May 2026, there are 58 SaaS companies in Speech Analytics Software. They have combined revenues of $448.6M and employ 3.3K people. They have raised $387.4M and serve 1M customers combined.

Speech analytics software is designed to process and analyze spoken conversations, primarily used in customer service environments. By leveraging natural language processing (NLP) and artificial intelligence, this technology automatically transcribes speech into text and identifies key themes, trends, and sentiment. Organizations utilize speech analytics to enhance customer interactions, streamline communication processes, and improve overall service quality. The primary use cases for speech analytics include monitoring customer interactions for quality assurance, training and coaching staff, and gathering insights to inform business strategies. Typical features include real-time transcription, sentiment analysis, keyword spotting, and reporting tools. Common buyer personas for these solutions often encompass roles in customer service, sales operations, and business analytics, all focusing on improving customer experience and operational efficiency.

Companies
58
Revenue
$448.6M
Funding
$387.4M
Employees
3.3K

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Top Speech Analytics Software Companies

Showing 10 of 10 companies ranked by annual revenue.

1
Voiso

New York, New York, United States

At Voiso, we provide simply powerful AI-driven omnichannel contact centre software with omnichannel capabilities designed to transform the way businesses operate. Our innovative solutions enhance customer experience (CX), streamline workflows, and boost sales team performance, making us a trusted partner for companies worldwide. Key features of Voiso include: - Get up and running in under 24 hours. - Connect with customers in more than 120 countries using local numbers at competitive rates with our Local ID Dialers - Transcribe a 5 minutes call in 15 seconds in more than 10 languages with our Speech Analytics Feature - Make 4x calls per hour with our Predictive AI Dialer With Voiso, thousands of companies across the globe experience seamless operations daily, benefiting from our innovative technology and dedicated support. Join us and take your business to the next level with Voiso's AI-driven contact center solutions.

Revenue
$9.6M
Customers
-
Year founded
-
Funding
-
Team size
87
Growth
-
2
VoiceSpin

United States

VoiceSpin is a cloud-based AI contact center software provider offering a range of solutions for SMBs and large-scale enterprises across various industries like retail, healthcare, telemarketing, education, insurance, finance, real estate, and more. From VoIP call center software and AI predictive dialing to omnichannel text messaging, AI speech analytics, and bulk SMS messaging tools – VoiceSpin’s solutions are designed for both sales and support teams, enabling them to manage inbound and outbound communications with prospects and customers across multiple channels, deliver excellent customer experiences, and drive better sales conversions. VoiceSpin integrates with 50+ leading CRM systems and business apps, including Zoho, Salesforce, HubSpot, Pipedrive, and Zendesk, and offers custom integration options to meet your specific business needs.

Revenue
$9M
Customers
-
Year founded
2005
Funding
-
Team size
82
Growth
-
3
Maqsam

United States

Maqsam is the leading Arabic AI-powered Contact Center Solution in the MENA region designed to revolutionize customer experience. Leveraging groundbreaking advancements in AI technology, Maqsam has spearheaded accurate Arabic Call Transcription, advanced analytics, and insights, along with unique AI modeling utilizing its in-house designed LLM. With Maqsam, support and sales teams can automate repetitive tasks, increase efficiency, and drive revenue growth across multiple communication channels including voice calls, WhatsApp and more. We enable companies to expand market reach and establish local presence with access to local numbers in more than 200 cities. Companies can integrate Maqsam with their preferred CRM system to optimize data management and deliver customer service that exceeds expectations. مقسم هو النظام الرائد لمراكز الإتصال المدعومة بالذكاء الاصطناعي بقوة اللغة العربية في منطقة الشرق الأوسط وشمال أفريقيا، مصمم لتطوير تجربة العملاء. قاد مقسم عملية تحويل المكالمات العربية الى نصوص بدقة وتقديم تقارير وبيانات متقدمة، بالإضافة الى تطوير نموذج LLM الخاص بالشركة باستغلال التقدمات الرائدة في تكنولوجيا الذكاء الاصطناعي. باستخدام مقسم، يمكن لفريق الدعم والمبيعات أتمتة المهام المتكررة، وزيادة الكفاءة، وتعزيز نمو الإيرادات عبر عدة قنوات اتصال بما في ذلك المكالمات الصوتية والواتساب وغيرها. توفر مقسم أرقام محلية في أكثر من 200 مدينة لمساعدة الشركات من التوسع في أسواق جغرافية جديدة مع المحافظة على الطابع المحلي. يمكن للشركات أيضاً ربط مقسم مع نظام إدارة علاقات العملاء المفضل لديها لتحسين إدارة البيانات وتقديم خدمة عملاء تتجاوز التوقعات.

Revenue
$8.9M
Customers
-
Year founded
2019
Funding
-
Team size
81
Growth
-
4
Vozy

Miami, Florida, United States

Vozy is a voice AI platform that helps companies to transform the way they interact with customers.

Revenue
$8.7M
Customers
-
Year founded
2016
Funding
$1.3M
Team size
92
Growth
72.22%
5
CallHippo

Claymont, Delaware, United States

CallHippo is a next-generation Cloud-based Business Telephony Solution that helps you connect with your customers anywhere around the globe. It is the platform that brings communications together with business applications, intelligence, and automation and can be accessed through a mobile, tablet, computer, or laptop. CallHippo allows startups and businesses to buy instant local support numbers from over 50+ countries around the world. With our easy-to-use interface and robust backend architecture, any business can set up its call center within less than 3 minutes. CallHippo is a multiproduct business solution provider, that includes: Business Phone System - A VoIP-based Virtual Phone System that allows businesses to get international, local & toll-free numbers. COACH - Speech AI - Fully-Automated, AI-driven, speech analytical tool. Call tracking - Analyzing marketing campaigns that are generating the highest calls, conversions, and revenues. Voice Broadcasting - Enables businesses to send automated voice messages via a call to a large number of people at once. Some CallHippo features that will help your business in smooth functioning are: Power Dialer Global Connect Smart Switch SDAP - Patent Pending Technology Automatic Call Distribution IVR Advanced Analytics Call Recording and many more CallHippo can seamlessly integrate with 85+ business-critical cloud applications such as Salesforce, Hubspot, Zoho, Shopify, Active Campaign and many more for maximum productivity and end-user efficiency. What’s more? We at CallHippo are working 24/7 to bring the best solutions for you & provide a stellar customer experience. To request a demo visit our website https://callhippo.com/

Revenue
$8.4M
Customers
-
Year founded
2016
Funding
-
Team size
56
Growth
-
6
Teneo.ai

Stockholm, Stockholm, Sweden

The only Agentic AI Platform proven with real customers—automating +60% of interactions with 99% voice accuracy.

Revenue
$8.1M
Customers
-
Year founded
2020
Funding
-
Team size
74
Growth
-
7
Klearcom

New York, New York, United States

Klearcom is the world’s leading Customer Call Path Testing platform, assisting global organizations with real-time contact center testing. Our AI based platform will automatically analyze the full customer call path, benchmark performance and alert on every single issue through the IVR and network to the agent, using a single test. Reduce the cost and risk of downtime on both speech and DTMF based IVR’s with Klearcom. Testing includes IVR call path, regression, load and live monitoring. Schedule a demo with us today, and find out first hand why the leading organizations of the world are switching to Klearcom. www.klearcom.com

Revenue
$6.8M
Customers
-
Year founded
2016
Funding
-
Team size
62
Growth
-
8
Dial Afrika

Nairobi, Nairobi, Kenya

B2B SaaS platform that powers priceless customer experience through inbound & outbound interactions via a cloud-based, secure, and interactive AI-powered analytics.

Revenue
$6.5M
Customers
-
Year founded
2019
Funding
-
Team size
59
Growth
-
9
Envision

Seattle, Washington, United States

workforce management and optimization software

Revenue
$5.4M
Customers
-
Year founded
1994
Funding
-
Team size
49
Growth
-
10
iovox

London, England, United Kingdom

Provider of real-time call tracking and phone analytics designed to make data from business phone calls as useful, actionable, and valuable as email or chat. The company offers a VaaS (Voice as a Service) platform that gives real-time visibility into telephone traffic and also analyzes the effectiveness of telephone marketing campaigns, enabling businesses to improve efficiency, deliver better customer service, and become more profitable in short order.

Revenue
$5.3M
Customers
-
Year founded
2007
Funding
$9.5M
Team size
35
Growth
56.45%

Inclusion Criteria

- Must provide automated transcription of spoken language - Should include sentiment analysis capabilities - Must identify and categorize keywords or phrases from conversations - Should offer reporting tools for performance insights - Designed for use primarily in customer service or call center environments - Not just a recording tool; must also analyze and generate actionable insights